Our providers can focus their time and energy where it is most valuable-on improving the health of their patients. Avella Specialty Pharmacy offers breakthrough medications as well as the support and resources you need to manage your health. Empowering you to improve patient care through the highest-quality specialty drugs and outsourcing solutions.
Offering breakthrough medications for a variety of health conditions along with the knowledge our customers need to make the most of these options.
Offering breakthrough medications for a variety of health conditions along with the knowledge our customers need to make the most of these options.
Services
Avella is a national specialty pharmacy dedicated to empowering patients, providers and other organizations across the entire healthcare continuum. We are invested in improving the health-and the lives-of the people we serve. We accomplish this goal by acting as expert clinicians, passionate advocates, committed healthcare partners and strategic innovators.
The FundFinder tool connects patients with funds from charitable organizations that can reduce the cost of specialty medications. Boost adherence and increase the outcomes of your patients' medication regimens by having them sign up for digital calling card. Safety is our top priority and achieved through strict compliance and quality assurance measures.
An important part of the services we provide to our patients is assistance with their medication reimbursement support needs. Our staff is experienced in payor policies and procedures, prior-authorization guidelines and utilization-management programs. Our team serves as the primary point-of-contact for physician questions regarding medication reimbursement for patients.
Avella is your specialty pharmacy and industry leader for pharmaceutical companies. Let us be your strategic partner as we optimize individual therapy to ensure the highest quality clinical outcome. With every prescription, we are in constant communication with our patients and their health care providers to ensure safe, efficient and quality services.
Offering breakthrough medications for a variety of health conditions along with the knowledge our customers need to make the most of these options. That's our specialty. Our team will collaborate with you and your doctor to make sure you are receiving the most effective medication based on your condition.
Reviews (10)
Rick L.
Dec 29, 2021
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These people have no idea what they are doing. My wife's doctor's office sends in her prescriptions a month ahead and their system doesn't have any updates. The amount of time you have to spend on the phone to get nothing done is pathetic. Almost every person you speak to barely speaks English and if they do, it's extremely difficult to understand them.
David Edman
Sep 27, 2021
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After two plus years of fighting with my pharmacy every month, I finally dumped OPTUM
It was always a chore getting refills. More than once they sent meds to locations we hadn’t been to in six months.
The last straw was this Monday, when I called to refill a med that runs off cycle of my 17 others. They told me my insurance was no longer good, and that they had stopped being a preferred provider earlier in September. GEE! You’d think they would notify customers before this actually happened!
I had never changed before, despite my many frustrations with them because I thought they were the
It was always a chore getting refills. More than once they sent meds to locations we hadn’t been to in six months.
The last straw was this Monday, when I called to refill a med that runs off cycle of my 17 others. They told me my insurance was no longer good, and that they had stopped being a preferred provider earlier in September. GEE! You’d think they would notify customers before this actually happened!
I had never changed before, despite my many frustrations with them because I thought they were the
Carl Simons
Jan 25, 2021
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Don't go here .Avoid this place. !
Take my advice as a retired doctor.They might be ok for minor meds;not cancer medications! The last refill we got from them the dose was doubled! Their pharmacist(?) told me to"just cut the pills in half. Didn't sound right to me.Checked with my wife's doctor who agreed.told me to send it back.Had to hassle with them to get a refund on my credit card! We switched pharmacies immediately. You are forewarned.
Take my advice as a retired doctor.They might be ok for minor meds;not cancer medications! The last refill we got from them the dose was doubled! Their pharmacist(?) told me to"just cut the pills in half. Didn't sound right to me.Checked with my wife's doctor who agreed.told me to send it back.Had to hassle with them to get a refund on my credit card! We switched pharmacies immediately. You are forewarned.
Sarvin Bourbour
Aug 14, 2020
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Heather Blue
Aug 13, 2020
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Dealing with these folks is an utter nightmare! The customer service people are nice enough, but it is unreal how many issues we have had with them! I ordered my PIO refill on Monday, they asked when I needed it, I told them and they said it could be here on Wednesday (yesterday). They asked if they could charge the card on file and I said yes. That was that, right? NO!!!!! OMG!!!! Dealing with them now and they're trying to make it right, but come on! How hard is this?!
Tyler Crisp
Jun 19, 2020
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DO NOT buy IVF medication from this pharmacy. It is extremely overpriced. You are authorized by the FDA to get a personal supply of medication from the UK or other legitimate pharmacies outside of the US. I could have saved thousands of dollars by using another online pharmacy, and that was WITH a 50% discount through Avella.
Michael Taube
Sep 14, 2019
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This pharmacy used to be my 'go to' place for my compounded medication. I used to be able to go to their Scottsdale location and pick up my Rx. Then they stopped supporting my medication there and I had to get it from an isolated location that can only ship. I had no choice but to do that. It worked well enough. I would've left them a few stars because the were at least meeting minimum expectations. But it got worse.
I called to refill just recently and was told they stopped carrying my medication a couple months ago, and that entire class of medication - not just my specific combo. No notification
I called to refill just recently and was told they stopped carrying my medication a couple months ago, and that entire class of medication - not just my specific combo. No notification
Iswhat Itis NoGTO
Jul 10, 2019
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Wife has been waiting for three weeks for a prior authorization, on a medication that is vital to her health. She now has been without her medication for a month. Michelle borsch, is the supervisor of the department that my wife has to deal with. (inflammation auto immune disease, and infectious disease) as you can see by the department name, it’s an important medication. This woman dropping the ball like this (for the third time) shows she is lacking in her work performance, or just doesn’t care. A person like this should not be in charge of anything past a janitorial position (and definitely
Amanda Chase
Jul 08, 2019
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I will NEVER use this pharmacy again. I needed 4 medications, all of which I had to call in 3 separate times because they werent delivered when they were supposed to be. I was mis-quoted pricing and promised a phone call back which never occurred. Dealing with my medical stuff is stressful enough, I gave up on them and went elsewhere. I decided to write a review so that I could save others from the headache I went through.
C. M.
Feb 01, 2019
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Horrible service from any of the locations. I’ve ordered my daughter’s medication from different locations and they are all extremely unorganized and unprofessional. Every single month I have to make SEVERAL calls to be able to get the medication due to it being late, not ordered, messed up ordered YOU NAME IT!!! I’M SO DONE!!! I’ve never had such a horrendous experience before. They are a complete nightmare. Please stay way from them if possible.
