Mount Carmel St. Ann's Hospital
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Mount Carmel St. Ann's Hospital
One of the best ways to maintain our mental health is through self-care - the process of doing the things that help us live well and improve our health. So how and why do we engage in self-care? The National Institute of Mental Health offers some suggestions in our blog. Your safety is our top priority.

That's why we continue to limit visitors within our facilities. Mount Carmel breast surgeon, Dr. Shilpa Padia, recently discussed the importance of annual mammograms, including why, when, and where to safely get one. Watch the latest NBC4 Health Matters segment to learn more.
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At Mount Carmel, we're dedicated to providing the best in patient-centered care. It's a commitment we've made to our patients and the communities we serve. Your health and well-being will always be at the center of everything we do. You are the reason why we assemble the best medical teams and invest in the best equipment.
We've moved to a new electronic health record and billing system that allows us to better meet your needs. Our new electronic health record, Epic, allows you to access information about the care you receive at any Mount Carmel facility or Mount Carmel Medical Group office in one patient portal called MyChart.
Whether you're a patient or a visitor, we want your stay at Mount Carmel to be as comfortable as possible. That's why we offer a variety of helpful patient resources and a wide range of hospital visitor information at our central Ohio hospitals. In addition, you'll find a number of hospital resources online to help you find the care, tools and information you need to make the most of our services.
Mount Carmel can help you get healthy, but staying healthy and living healthy are ultimately up to you. That doesn't mean you have to do it on your own. With our host of Healthy Living resources, Mount Carmel gives you instant access to all kinds of information to help you assess your health, get active, eat healthier and learn more.
As we expand and transform healthcare in central Ohio, there's never been a better time to join our team, and we're hiring inspired colleagues like you to fill challenging positions. Browse our open jobs. Whatever your chosen profession, Mount Carmel provides opportunities to advance within it or explore new options.
Reviews (21)
Jonathan K.
Jonathan K.
Feb 01, 2022
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I arrived on 1/31/22 just a day after being released by the hospital. I had to call the doctor and go over a sumo and he said to return the months ER. I arrived around 6:45pm and they got vitals, blood work, and a cat scan within an hour. It is now 1:45am and I have still not been taken back to see a Dr. The front counter staff continues to talk among themselves, complain about their job, and eat food. There seems to be no emergency for this ER. However, I will wait in case it is something serious for me. I hope after all this time they figured out why my ears are clogged and I have double
Charlie P.
Charlie P.
Dec 28, 2021
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The females that work at this place carry themselves like they are on their period 24/7 attitudes for no reason. They do not sanitize anything i rarely see them with gloves it's gross the rooms they put you in if you don't have covid you probably will when you leave two rooms and i have pics were filthy they moved me twice. We understand your tired from working but that's the job YOU choose. Then on top of that covid within the nurses is going around like wild fire but they don't care cause they claim to be vaccinated but thirteen people that were in we were vaccinated twice
Liz A.
Liz A.
Nov 28, 2021
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I have not seen the bill yet - so that would probably drop the rating down to 3 stars as I know hospital and medical are insane - especially with a high deductible plan. DEEP SIGH.

Anyways, everything was great except the food and the doctors. The food was barely edible but hunger made a little of it acceptable. Fortunately, I'm OK with decaf (tea and coffee) but in the AM I sure could have used high test.

But back to the beginning of the story. In the middle of the night, my husband found me on the floor unresponsive and having trouble breathing. He called the squad and they transported
Kathleen M.
Kathleen M.
Nov 06, 2021
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Had two surgeries in seven days there. On Tuesday was told by physician and nurse I could go home if home health could gaurentee they would come to my home the next day for wound care. Both the nurse and I spoke with the office, and the supervisor, and was confirmed a nurse would be out to do care the next day.
All I can say is thank God I'm a nurse and my hub is able to help a bit with the wound packing and dressing. I've been getting the runaround since getting home. Was told several different things that made no sense. Was told by home care person a nurse would be calling me this evening
Sean C.
Sean C.
Aug 31, 2021
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Worst hospital in the world Don't ever take your family there they don't care they will give you the worst service ever If I could leave 0 stars I would
Lindsay C.
Lindsay C.
Aug 17, 2021
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If there was a way you could choose zero stars then that is what I would pick for the service I was provided by Mount Carmel East. I went to see a vascular specialist (Dr. Kapil) three times and ended up never meeting the MD on any of the 3 visits. They pushed me towards testing and procedures, under false pretenses, that they told me would be beneficial to the health of my legs, only to then say that there was nothing that could be done. I spoke to 5 different people after I was sent a large bill, each of them said they would help me. None did. I was told it was in processing. I assumed
Daniel Fosnaugh
Daniel Fosnaugh
Aug 15, 2021
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Good health care, rude nurses and staff. Unacceptable wait times and doctors that constantly pass the buck.
Traci V.
Traci V.
Aug 15, 2021
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Not that you ever want to stay at a hospital but this place is awful! I had surgery where I needed to stay one night for observation... well I never saw my nurse unless I buzzed for her because it was time for my pain medication. It would take her over 1/2 hour to respond. I actually got up went out in the hall saw two nurses just sitting at the desk, they asked what I wanted and I said my nurse I have been waiting for awhile for my pain meds. They were rude and said she's aware and totally ignored me! All the while the light outside my door was blinking...My bed was broken my husband
Ally B.
Ally B.
Jun 11, 2021
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If it had been based off my first time there I would have given it four stars and based off the second time I would give it a 1. First time I came I was having issues with my CVC and they took me back and stuck me in the hallway with all the foot traffic which was awful but the doctor was nice and they admitted me quickly. I was on the fourth floor and the nurses up there are amazing and so kind. I was scared after reading a lot of the reviews but I was there for three days and all my nurses but one were amazing. Also the rooms are large and really nice. Second time I was here two days ago was
Suzy W.
Suzy W.
Jan 18, 2021
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Mt Carmel icu is a death trap.
They do everything to kill you not make you better.
We transferred the patient to osu and the reversed everything mt Carmel did to save the patient. Mr Carmel had been doing everything wrong for weeks. This place should be shut down.
Pat E.
Pat E.
Nov 18, 2020
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Last few hospital contacts have been poor. Seen decline in communication, care & cleanliness. Last er experience resulted in 24hour stay with no bed assigned, no doctor consult and bad communication. Nurses did seem to care, but trying to attend too many patients. Reported concerns to hospital administration with some results, but ended up getting out of there and going to Riverside. Much better. Come here only if you have to.
Donna M.
Donna M.
Oct 19, 2020
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I cannot even convey how horrible this hospital is. My mom just died there. She shouldn't have. Covid has made it horrible because family members can't be there. Worst care. I gave them a list of all her meds. They conveniently didn't give her the meds she takes on a daily basis. I've lost 2 friends, my dad and now my mom due to the horrible "care" . The rest of the family has a pact that we will never go to Mt Carmel... if by chance we are taken there... transfer to another hospital.
A. P.
A. P.
Sep 27, 2020
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Worst service ever. Came in with my mom who had symptoms that her doctor advised needed to be seen in ER. Initially she was seen and received brief assessments. They said they were going to order some tests Then they abandoned her in the waiting area for 4 and 1/2 hours. Others were waiting that long. The staff were not even providing any information. Asked the nurses for updates and they were sitting at the desk. I had to call her doctor's after hours line to help find out if there was any updates After 5 hours they finally started doing the tests. 7 hours later they have still not provided
Dream Flo
Dream Flo
Jul 14, 2020
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Some of the nurses that I experienced here made me wish I took my boyfriend to a different hospital. Very unprofessional, rude and ingenuine.
Mustafa M.
Mustafa M.
Jul 04, 2020
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My brother has been sick for the past month he has been going to the emergency room since he has been losing weight , non stop pain where he can't sleep at night. They give him pain killers and send him home. Then we are back again at the hospital
And the doctor is sending him home with pain killers. He has problems with pancreatic and they are not doing anything. 6 times already and nothing. They don't know what they are doing ?!! Come on we don't want the Pain killer we want a solution. Is it cancer ? Nothing is being said. Don't go there worst place on earth
Liberty L.
Liberty L.
Mar 15, 2020
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I have only been to this location as a visitor but was satisfied with my visit. The hospital was clean and well maintained- various options for dining/coffee/snacks/etc.
Gerri M.
Gerri M.
Oct 18, 2019
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I had the unhappy experience of needing to go to the emergency room last Wednesday morning. when I went to register at the main desk the person doing the registrations let me know that there would be a long wait for service, she said that the person that had to wait the longest had waited 10 hours to be seen. since I was in such great pain I thought well Surely they would see me sooner. After all this was an emergency room. After being ignored for 2 hours, I decided to go to Riverside Hospital. I was given immediate attention and after a CT scan I was diagnosed with diverticulitis. If Mt Carmel
Kim F.
Kim F.
Sep 11, 2019
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When I heard that my dad was being taken to ER at MT Carmel East, my first thought was OH NO! We need to take him somewhere else.
But my concern was unfounded.
My dad received excellent, expedient professional, knowledgeable and truly wonderful care at Mt Carmel East.
The ER Sound Physician was very thorough in ordering tests and the results came back relatively quickly.
I was so impressed with the streamline communication between the Sound Physicians, nurses and specialists. Mt Carmel correctly diagnosed my dads problem and accurately and caringly treated him.
Each time I called for an update
Ruth R.
Ruth R.
Apr 02, 2019
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The staff are professional and efficient while at the same time do have great bedside manners and show wonderful care. The receptionists, nurses and doctors are wonderful. I had great nurses Emily, Tom, Ben, Calah and Justin the x-ray tech. They're fantastic very kind and know how to treat a patient. I was nervous and anxious and they listened to my fears and gave me phenomenal encouragement!
Angela L.
Angela L.
Feb 06, 2019
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Had to go to the ER because my back locked up days after an ablation procedure on my L3, L4, L5. My specialty recommended I go because the solutions weren't typical of complications of the procedure. I could barely walk and an EMT got me a wheel chair and they took me back straight away. The staff were great and took time to take my history on this particular issue and do what they could to get things to calm down before taking x-rays. The initial nurse had attached the blood pressure band wrong and as it inflated it pinched my skin and bruised my arm; even after I pointed out several times
Tom H.
Tom H.
Apr 17, 2016
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It's hard to be a fan of a hospital. I've been here myself for ER and clinical. Most recently it has been for family and friends. The parking lot has forever been unfriendly, and unwelcoming. Currently they are building a new parking structure similar to ones on the back side of the building. Ehh, construction. The ER is standard. Lots of people sitting in a waiting room griping about why someone got to go ahead of them. Coughing and germs galore. A petrie dish with chairs. The ER rooms are all private with curtains. Lots of them. It's easy as a visitor to forget your way, if you