What do you do when your car breaks down, you lock the keys inside of it, you run out of gas, or a serious accident occurs and you're left holding the rubble and looking for help to get everything taken care of? How do you prepare for these incidents? What can you do? Here at Shield Towing San Antonio, we and our network of independently owned and licensed affiliates hope we can be the answer!
The best thing you can do to prevent trauma or trouble is to prepare for it, and as far as we're concerned, we make it our business to be prepared for you! Shield Towing San Antonio and their network of licensed affiliates are a 24/7 towing service. Our team of highly trained professionals is available and on-call anytime, night or day, and we'll respond within the fastest time of your call, GUARANTEED.
The best thing you can do to prevent trauma or trouble is to prepare for it, and as far as we're concerned, we make it our business to be prepared for you! Shield Towing San Antonio and their network of licensed affiliates are a 24/7 towing service. Our team of highly trained professionals is available and on-call anytime, night or day, and we'll respond within the fastest time of your call, GUARANTEED.
Services
At Shield Towing San Antonio and our licensed affiliates, we go the distance to provide you with 24/7 affordable roadside care. We are very fortunate to have the most qualified roadside specialists standing tall beside us. We provide a wide spectrum of towing features that range from a simple local pickup to a more detailed wrecker towing.
Shield Towing's honest price policy protects its customers from getting "shocked" by the additional taxes or fees-by the simple principle of not adding additional fees. Everything a customer has to pay will be discussed and agreed upon prior to the servicing. During an estimate, a breakdown of all the prices will be enumerated.
It happens more often than you think. Drivers leave the lights on or don't realize they're running low on gas. A nail on the road can puncture a tire or a bald tire can simply rupture on its own. Cars are time-bombs with hundreds of tiny parts that are all ready at any moment to cause trouble!
That's why here, at Shield Towing San Antonio and our licensed affiliates, we're ready to rush to your side for roadside assistance night or day, every minute, 24/7!We know the inevitable is that at some point you'll need someone you can count on, and we've put in the years of experience to make sure we're here for you when you need us!
That's why here, at Shield Towing San Antonio and our licensed affiliates, we're ready to rush to your side for roadside assistance night or day, every minute, 24/7!We know the inevitable is that at some point you'll need someone you can count on, and we've put in the years of experience to make sure we're here for you when you need us!
Working in the service industry, our team at Shield Towing San Antonio and their network of licensed affiliates experts are well aware that we provide assistance in situations no one wants to have. Car accidents, engine failure, car lockout, off-road recovery-these are all situations that we hope you never encounter.
Reviews (21)
Justin Cavasos
Dec 07, 2021
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Christopher Bears
Nov 28, 2021
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Called this morning for assistance.. Sat on hold for 3 minutes without speaking to someone. When I finally hung up the "gentleman" who called back was incredibly rude when I asked which company he was calling from as I called a few. When he finally identified the company he stated that I just hung up, I told him I hung up because I waited on hold for 3 minutes.
When I went to ask him my initial question he decided it was a cool guy move to hang up on me. Quite unprofessional and not a great way to do business with other businesses.
Would not recommend
When I went to ask him my initial question he decided it was a cool guy move to hang up on me. Quite unprofessional and not a great way to do business with other businesses.
Would not recommend
Alex Mendoza
Nov 16, 2021
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We got into an accident on the long road highway going from Houston to San Antonio and called this towing company, they told us 40 minutes and charged us about $120 for moving us to a nearby hotel, we were fine with it because it was better than waiting 2 and a half hours for our family members to help us, not only was the 40 minutes a false statement, but it took them 2 hours to come to our location and told us an hour into waiting for them, if we were told a 2 hour wait we would've just waited an extra 30 minutes for our family members and saved $80 other than that they took us from point a to
Claudio Casanova
Nov 02, 2021
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Soledad Gonzalez
Oct 16, 2021
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Nancy Estrada
Oct 01, 2021
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I called this morning spoke with Isaac. He was very understanding and helpful. No hidden fees. Easy to get ahold of. The Tow truck guy that went to pick up my car was very nice. Had to wait a bit more than the actual time given but it was well worth the wait. I even received a courtesy call before the tow truck arrived. Highly recommend.
Angela M.
Aug 28, 2021
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After my insurance company made me wait 1 hour and ended up sending a battery jump start, then telling me it’d be another 2 hours before a tow truck arrived, I had enough and called Shield Towing. They had a truck out to me in a bit less than the time estimated and kept in contact while en route to me. Excellent customer service from the dispatcher and the driver. 10/10 hope I never need a tow truck again, but if I did, they are the first one I’d call!
Adam Fairbairn
Aug 04, 2021
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William Atwood
Jul 29, 2021
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Was originally told 240.00 for a local pickup and 1 night of storage, never informed that they charged 45.00 a night for storage. was given an address on where the auto would be stored. When my driver showed up the next day to get the auto they were told the auto was not there and no one knew where the auto was.
was told 2 days after the auto was picked up it was at a different address. My driver went there 3 days later and again, was told no one knew of the auto and was turned away.
Finally was provided a contact person and phone number. Then when my driver showed up I was contacted for an extra
was told 2 days after the auto was picked up it was at a different address. My driver went there 3 days later and again, was told no one knew of the auto and was turned away.
Finally was provided a contact person and phone number. Then when my driver showed up I was contacted for an extra
Grady A.
Jul 20, 2021
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This was the most horrible experience i have ever had with a company. From the start they were always at least an hour behind what they said as far as ETA and then they dropped my trailer off at the wrong address, even though the driver was told as he was dropping the trailer that it was the wrong place. They said theyd come back at 8 am the next day to move it and didnt show up until 11. they were shown in person where to put the trailer and still parked it at someone elses shop. I have now been waiting a little over 3 hours for them to come back and correct it.
long hold times and bs excuses
long hold times and bs excuses
TheDadamson
Jul 16, 2021
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I called Shield Towing in San Antonio last night because one of my family members was in a one car accident. Alex, the person who helped me from Shield, was so polite, helpful, and very caring. I hope I don’t have to use them again, but I would in a heart beat because they are awesome! And thanks, Alex, for being so helpful!
Shamilta B.
Jun 18, 2021
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Trayton M.
Jan 22, 2021
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After waiting 30 minutes for the tow truck driver (phone number ending in 9911) I received another call saying there was traffic that prevented him from showing up for another hour. Please be honest with me. I want to trust the people I gave my card information to over the phone. I asked the driver to put my car where I needed it and he refused. I insisted and he refused and offered no reason why he couldn't put it where I needed it despite having several tow truck drivers do this before. He dropped my car off where he decided to put it, clearly blocking other cars from leaving my house. My
Chris L.
Dec 01, 2019
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Ed Conzel
Sep 18, 2019
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Paige R.
Feb 23, 2019
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Steve C.
Jan 13, 2019
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Zoe S.
Dec 15, 2018
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Tina Rojas
Nov 05, 2018
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Sara Anne Brown
Jul 21, 2017
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Jennifer U.
Jul 21, 2017
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