
ZMC is located in the south end of downtown Royal Oak in a historically restored building dating back to 1916. ZMC is home to the Zawaideh Medical Center, a family medicine practice, and ZMC Pharmacy, a new-fashioned drug store. ZMC is the embodiment of revolutionary design, unparalleled product selection, and personalized attention that is all but extinct in healthcare today.
When it comes to your primary care and pharmacy needs, you can settle for what everyone else gets, or you can get better.
When it comes to your primary care and pharmacy needs, you can settle for what everyone else gets, or you can get better.
Services
ZMC Pharmacy is an independent pharmacy founded by brothers and pharmacists, Jalal and Louis Zawaideh. Their vision in opening ZMC was to be different, much different from any pharmacy you have used before. We fill them all. We are a full-scale pharmacy that can fill any prescriptions that the chain pharmacies are filling for you.
Zawaideh Medical Center is a family medicine practice established by Dr. Megan C. Zawaideh in 2006. Our physicians provide continuing and comprehensive care for you and your entire family. The specialty of family medicine incorporates all aspects of the field of medicine and our physicians treat patients of all ages.
Reviews (17)
Sony B.
Dec 10, 2020
Report
I walked into the doctor's office by mistake, the door is close to another businesses door, and I asked the receptionist for a supplement and she responded in a harsh tone that they don't have supplements. Her tone was saying in my opinion, "Listen, dummy, you're in the wrong place! I don't want to be behind this desk and I don't want to answer anymore of your questions.". I walked out. I looked online and saw where somebody else mentioned a rude receptionist. I thought to myself, it must be the same receptionist.😖. I will never walk in that office again.
Beth B.
Nov 02, 2019
Report
Linda W.
Oct 21, 2019
Report
Worst front desk person EVER. Very rude and argumentative. EVERY time I call she is nasty. Their wonderful PA left and went back to OK. I can't get my scripts filled under her name so I called to ask for them to be redone. I told her they had to be done under my PCP. She gives them info for another doctor . I called last week about an appointment and was given one with new PA.I have no problem with that but now nasty, rude receptionist tells me I HAVE to use my PCP. She was the one that set up the appointment.
I agree with people saying they have never seen a doctor. I have not either. I
I agree with people saying they have never seen a doctor. I have not either. I
Rebecca Smith
Aug 14, 2019
Report
The receptionist at this dr office is rude and belittling. I dread calling them to make an appointment or ask to speak to a doctor.
Just now I called to ask to speak to a doctor about my 3 month old. He has been spitting up part of his feeding for the past 12 hours and we are out of town. I wanted to know what to watch for to know if this was normal or something I should have him seen in Florida for. The receptionist didn’t ask for any other symptoms (wet diapers, fever, etc...) and made me feel like an irresponsible mother for not already taking him to an urgent care. When I asked to speak
Just now I called to ask to speak to a doctor about my 3 month old. He has been spitting up part of his feeding for the past 12 hours and we are out of town. I wanted to know what to watch for to know if this was normal or something I should have him seen in Florida for. The receptionist didn’t ask for any other symptoms (wet diapers, fever, etc...) and made me feel like an irresponsible mother for not already taking him to an urgent care. When I asked to speak
Betsy V.
Jul 10, 2019
Report
I don't know how this place operates. There is NEVER a doctor available, ever! You will only see the PA, who is very sweet and great for minor issues, but she is not a doctor and seemingly runs the practice. During a trip the ER doctors found a concern during an MRI they wanted me to follow up with my primary care doctor about to watch. I called to schedule an appointment with doctor, not the PA. When I got there, it was the PA who saw me. I asked to see the doctor and was told that was not a possibility. I asked for her next available appointment, they told me she was unavailable for six
Mayim M.
Feb 20, 2019
Report
I would give zero stars if I could. I can not over emphasize this - don't waste your time.
I called when I was experiencing shortness of breath - they called me back 72 HOURS later. I have asthma so it wasn't an immediate ER visit - I called to get a professional's opinion.
I scheduled a visit to get vaccines that I needed to travel out of the country - when I came for that appointment, I met with the NP (who is lovely - I can't say enough good things about her) and she agreed that I did need the vaccines that I had requested -- so, she asked the office staff to order
I called when I was experiencing shortness of breath - they called me back 72 HOURS later. I have asthma so it wasn't an immediate ER visit - I called to get a professional's opinion.
I scheduled a visit to get vaccines that I needed to travel out of the country - when I came for that appointment, I met with the NP (who is lovely - I can't say enough good things about her) and she agreed that I did need the vaccines that I had requested -- so, she asked the office staff to order
Steve H.
Oct 14, 2017
Report
I have only used the pharmacy but they are always helpful and pleasant when we go there. Jalal spent a lot of extra time researching my prescription and found a generic product that saved me hundreds of dollars. He did this on his own as a service to his customer, not because we asked him to. These are very good people and give great service.
Ali L.
Nov 29, 2016
Report
I read many review pages about them and read several of the staff being rude but decided to give it a try because there were many mixed reviews. The negative ones are completely true! The receptionist should not be the first face of this company she is rude, has no compassion and is completely unprofessional. My appointment was not in the computer and I was told there was a glitch in the computer on why it must not be there, and that it was 4 and she could do nothing. My appointment was suppose to be at 4:15 and I was basically given a shoulder shrug about it and it really wasn't her
Lo M.
Sep 07, 2016
Report
I'm looking around for a new PCP and called ZMC as it's pretty close to where I live and was recommended by another physician. The pictures online looked pleasant and I'm looking for a D.O. The receptionist on the phone couldn't have been more BLAH. She sounded happy---but was also incapable of answering any of my questions--or even pretending she knew what she was talking about. It was an "i don't know," and "yea," "no," "sure," for my questions. No offer to find out more information for the questions she didn't know.
Taylor K.
May 13, 2016
Report
I agree with one of the other reviews as Dr. Pirzada (male) was very nice and accommodating. The pharmacy is very nice and offers a lot of natural options as well as lotions, candles, etc. which is why I gave 2 stars.
As for the rest of the staff, they are very rude, especially the receptionist. She is a complete snob and not welcoming whatsoever! Whether I am sick or just going for a check up, she is not the pleasant greeter that I would expect. She is one of the main reasons that I quit going there. Anytime I call to obtain some information about my own medical records, she gives me a hard time
As for the rest of the staff, they are very rude, especially the receptionist. She is a complete snob and not welcoming whatsoever! Whether I am sick or just going for a check up, she is not the pleasant greeter that I would expect. She is one of the main reasons that I quit going there. Anytime I call to obtain some information about my own medical records, she gives me a hard time
Daniel W.
Apr 17, 2015
Report
You got to be a doctor to enjoy life. Many doctors share this practice but nobody is ever there. You need to wait forever to get an appointment and even if you get lucky to get one you sit around forever waiting. What are the appointments for then? I think some doctors work there only once a week. The office style looks hip but what does it matter if you do not have any equipment there. For literally the simplest stuff you get referred to other physicians. No X-Rays, no bloodwork, nothing can be done there. They should take the patient more serious there. And a little more politeness of the assisting
Mona W.
Jan 27, 2015
Report
Kadian M.
Oct 09, 2014
Report
I struggled with this review for many reasons.
Medical care was fantastic, Dr. Pirzada (female) was a very competent and thorough provider. The pharmacy was also nice and alway helpful. I truly wanted to continue being a patient of ZMC.
I gave this a single star because most of the office staff is very rude and completely unhelpful. When my insurance changed and I could no longer see Dr. P, they made absolutely NO recommendations or offered any help at locating a new provider. Come to find out they DO have a provider that accepted my insurance. When I called to enquire, they were very rude so
Medical care was fantastic, Dr. Pirzada (female) was a very competent and thorough provider. The pharmacy was also nice and alway helpful. I truly wanted to continue being a patient of ZMC.
I gave this a single star because most of the office staff is very rude and completely unhelpful. When my insurance changed and I could no longer see Dr. P, they made absolutely NO recommendations or offered any help at locating a new provider. Come to find out they DO have a provider that accepted my insurance. When I called to enquire, they were very rude so
Bethany Y.
Jan 06, 2014
Report
Dr. Pirzada (female) is my whole family's PCP, but I've had the pleasure of seeing all of the doctors at some point or another. The atmosphere is lovely, the cool music is a welcome change from most offices (more Bjork than Muzak), and the entire staff is warm, helpful, and professional. Peng (sorry, not sure of the spelling), at the front desk has gone above and beyond on many occasions to help me with my complicated prescriptions.
Speaking of prescriptions, the attached ZMC pharmacy is not only convenient, but superior to any pharmacy in the state. All of their awesome products
Speaking of prescriptions, the attached ZMC pharmacy is not only convenient, but superior to any pharmacy in the state. All of their awesome products
Dallas S.
Jun 28, 2013
Report
Dawn N.
Mar 02, 2012
Report
I love Dr. Pirzada, male, not female, although I'm sure female is great too. Male Dr. Pirzada is fun, funny, down to earth, super knowledgable on up to date trends.
The facility is amazing. Feels like you are walking into a W hotel, or a spa. The staff is warm and friendly and they don't make you wait too long (it is a doctor's office so you have to expect that some waiting will occur) One of the best things about ZMC is that is attached to the ZMC pharmacy...so if you do have to wait...you can shop! Bonus!
The facility is amazing. Feels like you are walking into a W hotel, or a spa. The staff is warm and friendly and they don't make you wait too long (it is a doctor's office so you have to expect that some waiting will occur) One of the best things about ZMC is that is attached to the ZMC pharmacy...so if you do have to wait...you can shop! Bonus!
Wendi Q.
May 20, 2011
Report
I'm writing this as a complaint of my recent visit to this
office. I was very excited to have been recommended to this office as
a new patient. I have been experiencing tension headaches for 5 weeks now
and put them on hold for another 2 weeks to be seen at this office. I left work and drove to the office to be informed that there was no record of my appointment. My name was in the system, so I feel that proves that I obviously called to set up an appointment. The desk clerk, who is the lady that made my appointment, didn't even move from her seat to ask the doctors to squeeze me
office. I was very excited to have been recommended to this office as
a new patient. I have been experiencing tension headaches for 5 weeks now
and put them on hold for another 2 weeks to be seen at this office. I left work and drove to the office to be informed that there was no record of my appointment. My name was in the system, so I feel that proves that I obviously called to set up an appointment. The desk clerk, who is the lady that made my appointment, didn't even move from her seat to ask the doctors to squeeze me