Our experience dates back over 75 years to the patriarch of the Nearly Natural family, Henry Friedmen. Grandpa Nearly Natural himself was a renowned horticulturist, with actual species of plants named after him. Generation after generation of the Nearly Natural family found themselves inspired and entranced by the beautiful gifts nature has to offer.
Today we use that inspiration and experience to make nature proud. Our creations are styled and arranged to mimic perfection. It's our philosophy, attention to detail and dedication to customer service that has helped us grow to level of success we enjoy today. We invite you to browse our online catalog and encourage you to bring part of the Nearly Natural family into your home today.
Today we use that inspiration and experience to make nature proud. Our creations are styled and arranged to mimic perfection. It's our philosophy, attention to detail and dedication to customer service that has helped us grow to level of success we enjoy today. We invite you to browse our online catalog and encourage you to bring part of the Nearly Natural family into your home today.
Services
Looking for a way to spruce up your space effortlessly on a budget? If you love incorporating nature into your home dcor but lack a green thumb, artificial plants are about to become your new best friend. No matter if you have allergies, pets, or kids, fake plant decor is can bring the serenity of the outdoors into your home with no mess and very little maintenance.
There's nothing more relaxing than a home decorated with plants. Make your home and office pop with our wide selection of fake desk plants. Our artificial desk plants look so real that you'll have to look twice. There's something about the color green that brings a sense of calm and serenity to the room.
Below you will find a list of our most frequently asked questions to help guide you through the world of artificial plants! If you have an additional question not answered here, feel free to drop us an email at: customerservice@nearlynatural.com.
While perception is in the eye of the beholder, we guarantee that our lifelike replicas are just as beautiful as the real In fact, we've gone ahead further and created a specific line of Real Touch plants and fake trees that mimic some of Mother Nature's intricate details (like naturally occurring variegation and lifelike textures) to help mimic realistic qualities.
While perception is in the eye of the beholder, we guarantee that our lifelike replicas are just as beautiful as the real In fact, we've gone ahead further and created a specific line of Real Touch plants and fake trees that mimic some of Mother Nature's intricate details (like naturally occurring variegation and lifelike textures) to help mimic realistic qualities.
Below you will find a list of our most frequently asked questions to help guide you through the world of silk flowers and arrangements! If you have an additional question not answered here, feel free to drop us an email at: customerservice@nearlynatural.com. Silk flowers are artificial versions of the natural flowering thing.
We only accept returns and exchanges for items purchased directly from www.nearlynatural.com. We highly encourage you to use the pre-paid label to ensure your refund/exchange is processed. If you ship the item(s) with another courier, you risk not receiving a refund if the item is lost or damaged in transit.
Reviews (20)
Kim Dixon
Jan 16, 2022
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Big Pharma
Dec 22, 2021
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HORRIBLE customer service.
Actually, it is not horrible. It is nonexistent.
It is really a shame that I am leaving only a one star review for this company, because I started off really liking their products. My wife and I ordered five of their tall (60 inch) spiked Agave in a cement planter. We had seen one at a Target store and thought it looked great. It was nearly $700 for the set, but it was worth it we thought because they helped to fill in our entire patio.
BEFORE buying we asked customer service if those plants would be good in the humid South Florida temperatures. We faced east, what
Actually, it is not horrible. It is nonexistent.
It is really a shame that I am leaving only a one star review for this company, because I started off really liking their products. My wife and I ordered five of their tall (60 inch) spiked Agave in a cement planter. We had seen one at a Target store and thought it looked great. It was nearly $700 for the set, but it was worth it we thought because they helped to fill in our entire patio.
BEFORE buying we asked customer service if those plants would be good in the humid South Florida temperatures. We faced east, what
Real Estate G.
Nov 05, 2021
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The absolute worst company to deal with! Their return policy states you can get a refund or replacement but you never get the refund but only keep getting replacements that you must waste your time driving to a FedEx facility over and over again as they keep sending you replacements. Try calling them? All you get is voice mail with a promise of a return call that never comes. Try emailing them? Good luck with that one as all you get is a robotic response that says they are busy "getting your order together". Is this a horror movie with Artificial Intelligence gone Awry? Stay away
Stephanie Vivas
Oct 26, 2021
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Richard K.
Jul 31, 2021
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As others have mentioned, it appears this company is a scam. I wish I had read these reviews before ordering. The only way to contact this company is through voicemail or a message on their site. They don't reply to either option. If you call during business hours, they make you wait in a queue only to then route you to the same voicemail system again when it's your turn. I cannot believe credit card companies allow this company to still use their payment systems.
Stoney Allen
Jul 21, 2021
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Being fired from this place was one of the best things that could have ever happened to me . No more stress literally started a brand new job the following Week I wish I would have left long time ago. Now I’m living my best life at a new job no stress at all . My Co workers were very nice I enjoyed working with them . but the job was just to dam stressful. I gained weight from stress now I lost all the weight from not having stress and now I look like new money its Amazing what not having to deal with stress can do in such a short time . Thank you nearly natural for letting me go it was a blessing
Roy Martin
Jun 24, 2021
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DO NOT order from these people. Still waiting on order I placed 2 weeks ago. Three replies to inquiries...two indicating item being boxed for shipment and be patient, they receive many orders. Last reply to why product missing indicated they were lying all along...item was not in stock, not being boxed and their customer service replies were total BS. Reply indicated item was backordered but now being boxed. I have NO faith in this company...don't make mistake I did in trusting they were reputable.
Update...after complaining via Norton, who guarantees this company's performance, company issued
Update...after complaining via Norton, who guarantees this company's performance, company issued
Luis Morel
Jun 14, 2021
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I work at Nearly Natural for about 3 months and this place is very unprofessional, unorganized, and in general no growing opportunity. I was terminated for not showing up to work the days i had my CDL exam AND made sure i spoke to my supervisor about the situation and they STILL decide to fire me which is very unfair. I was easily one of the hard working employees in this place. Always showed them i had passion in me to work and do overtime if necessary. It was my mistake for not seeing the reviews and comments before starting to work there. I advice everyone buying or looking to get hire by this
Chris C.
Jun 01, 2021
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Oscar B.
May 19, 2021
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I purchased Topiary two of them Fed Ex delivered. When I picked up boxes I heard a lot of sounds like sand in box. When I opened box this is what I found . Pictures attached. I called Nearly Natural and emailed photos and was told as long as I mailed them back I could get a refund . Great well I don't drive and live not close to stores . Customer service is terrible no help. All the agent just kept tell me there's no refund until I drop off boxes at a Fed ex. I explained my situation but once again repeatedly told me as long as I get it back to a Fed ex I'll get a refund. So basically
Erik Y.
May 08, 2021
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I recently ordered from this company and only received one of 2 items. I called at least a dozen times and left voicemails twice. I also left 2 emails requesting assistance. The invoicing was unclear and said that the 2 trees were shipped but only one arrived. Another email said that the order was cancelled. I simply needed to know if it was a partial shipment and should be expecting the other. Or was the one stolen off my porch, or is it in backorder. These are very SIMPLE REQUESTS for info yet I heard NOTHING from this company. I'm extremely disappointed with their lack of customer
Charlene Callahan
Apr 22, 2021
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I too, as many others have stated, have had a very frustrating experience trying to get a refund on an item never received. I sent an email in this regard on March 27th which was acknowledged with a response email and a ticket number which had been assigned. Subsequently, I never received any other correspondence from customer service, so I called and did speak with someone who acknowledged that their records indicated the item in question was lost at the Fed Ex facility. I was told that a credit would be issued and acknowledged with an email. Neither of these things happened. I have now called
Michael Tomlinson
Apr 18, 2021
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We placed a single order with Nearly Natural. The plant arrived 03-February-2021 with minimal damage to the box (no crushing, just one 2-inch hole). Nevertheless, the ceramic pot arrived in pieces. I contacted the company 04-February-2021 and heard nothing from them (except twice-daily e-mailed ads) until 07-March-2021 at which time I was asked to rate their service! Not surprisingly, I rated the service "Bad, I'm unsatisfied" and went on to explain why. It is now 10-April-2021 and, except for the at least daily e-mailed ads, I have heard nothing.
I do not expect, nor do I want a reply to my evaluation
I do not expect, nor do I want a reply to my evaluation
Ryan McFadden
Apr 15, 2021
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Wish I had seen all these bad reviews from the start prior to ordering. Ordered two 5’ majestic palms. Shipping only took two days but I live in Florida so I guess I lucked out there. However a few days later when I went to style them since they were all compressed together I realized that the quality was lacking. Half of the stems weren’t centered with the faux leaves and many hanging off or semi attached in places and extra gobs of brown plastic bits here and there. Only made it look more fake and the plant for the money wasn’t as realistic as I had hoped. For an $80+ plant each I would
Elizabeth H.
Apr 13, 2021
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This is my post to their FB page.
CUSTOMER SERVICE DOES NOT RESPOND!! YOU ARE WARNED IF YOU PURCHASE FROM NEARLY!
Don't bother calling them either. Every time I call it's the same recording... 10+ calls ahead of you, then straight to voicemail with no return call. They aren't even Nearly getting it right for a company that's been around this long I would have expected more. Perhaps they are slipping big time.
I reached out 7 days ago regarding a problem with my order. Problem being that the plant received doesn't look like that plant represented and the pot it came
CUSTOMER SERVICE DOES NOT RESPOND!! YOU ARE WARNED IF YOU PURCHASE FROM NEARLY!
Don't bother calling them either. Every time I call it's the same recording... 10+ calls ahead of you, then straight to voicemail with no return call. They aren't even Nearly getting it right for a company that's been around this long I would have expected more. Perhaps they are slipping big time.
I reached out 7 days ago regarding a problem with my order. Problem being that the plant received doesn't look like that plant represented and the pot it came
Melissa C.
Mar 30, 2021
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Cindy V.
Mar 26, 2021
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I ordered an olive tree on nearlynatural.com after I saw them everywhere on Instagram. I just got a new house and in the process of renovations so I needed something to help fill in a bare corner in my home. It took awhile to get the olive tree, was sold out on Amazon and everywhere. I was finally able to snag one of these cult like plants with a discount code I saw on Facebook. When it finally arrived, it was broken. The trunk is so thin that it breaks easily. I know this isn't Nearly naturals fault but I was sooo sad. Yes, they were a bit slow in getting back to me, but I eventually got
Lauren L.
Mar 19, 2021
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The customer service is not good. I ordered and paid for expedited fedex shipping. When I placed the order it gave me a 6 day later delivery date. I was satisfied with that!
However, the arrival date kept changing. I received an email from nearly natural saying the order had shipped but it hadn't. Even with expensive expedited shipping, it took 9 days to receive. I called customer service and Enrique gave me the run around, telling me they sent me an email immediately after I ordered saying shipping would be delayed due to covid ( this didn't happen, I would have cancelled my order
However, the arrival date kept changing. I received an email from nearly natural saying the order had shipped but it hadn't. Even with expensive expedited shipping, it took 9 days to receive. I called customer service and Enrique gave me the run around, telling me they sent me an email immediately after I ordered saying shipping would be delayed due to covid ( this didn't happen, I would have cancelled my order
Sara D.
Mar 07, 2021
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Randy P.
Feb 12, 2021
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Ordered a plant and they kept telling me the ordered was delayed because of COVID for two weeks. On the third week they say the plant is out of stock after I called them. Had I not kept asking them where my plant was, they would have never even told me the item was out of stock. Not sure why this wasn't disclosed to me with one week. Absolutely no excuse. Then my refund has still never gone through nor have I received a cancellation confirmation. These guys are crooks and their customer service doesn't care at all. Do not order from these people.
