Wells Automotive Service is a family owned business and has been a staple in the Old Town neighborhood for over 30 years. Built in 1985, our well-established, full service company provides automotive repair and towing services to the Chicagoland area. Our automotive repair shop has 13 bays and the most up-to-date diagnostic equipment that enable us to provide the best service to our customers.
In addition to the repair side of the business, we also offer towing, recovery and road service with ties to the most well-known motor clubs. Our fleet of flatbed trucks and road service vehicles will provide you with the best service.
In addition to the repair side of the business, we also offer towing, recovery and road service with ties to the most well-known motor clubs. Our fleet of flatbed trucks and road service vehicles will provide you with the best service.
Reviews (10)
Dc Flame
Jan 17, 2022
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Jonathan Alicea
Jan 10, 2022
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Allis Ghant
Dec 03, 2021
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I had my 2019 Cadillac CTS towed today 11/09/2021 at 9:15am by Wells Automotive. This tow was requested by my insurance company(Geico)Road Side Assistance Program. My insurance company sent Wells Automotive to tow my car to the tire shop. There was nothing wrong with my car when Wells Automotive picked it up besides a flat tire. When my car arrived at the tire shop, my Cadillac emblem was gone off the front, my grill around the Cadillac emblem was scratched up, and a portion of my bumper was torn off by the cable cord of the tow truck. I did not notice this until the tow truck had left. When I
Michael Arnold
Nov 18, 2021
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Since I purchased my truck from Carmax back in June of 2019, I have been coming here to get her serviced. Frank and his guys have been nothing but honest and VERY quick work, I might add.
Yesterday for service, I purchased some aftermarket valve stem covers that have "FJ Cruiser" on them. I asked Frank if they could install (I was there to have have my tires rotated, etc,.). He asked to see them and said, "Absolutely not"!..... He explained to be a major metal conflict the stems would have with the antenna of the valve stem/tire pressure sensors.... They would cause stems to seize causing potential
Yesterday for service, I purchased some aftermarket valve stem covers that have "FJ Cruiser" on them. I asked Frank if they could install (I was there to have have my tires rotated, etc,.). He asked to see them and said, "Absolutely not"!..... He explained to be a major metal conflict the stems would have with the antenna of the valve stem/tire pressure sensors.... They would cause stems to seize causing potential
Brett Rabata
Nov 11, 2021
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Was stranded and my insurance company contacted Wells Automotive for battery placement. $400 later I got a battery for my Land Rover. At the time they charged me another $20 because they said the battery was hard to get to. I had the hood opened pulled the top off and it was very accessible and took five minutes to change. Mike the owner said sorry nothing I can do. They will squeeze every dollar out of you😕
James Y.
Oct 14, 2021
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I had a great experience with road-side assistance/battery replacement with the Wells mobile service. Rob explained the process and showed me the issues with my very, very old car battery. He was upfront and fair about pricing. He also had to put in quite a bit of effort as my car battery terminals were so corroded - all with courtesy and professionalism. I would definitely recommend for their road-side service!
Dhiya Elmasri
Aug 16, 2021
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This place is top notch. The owner, Frank, is really a professional and takes pride in the work his team does. I have taken everything here from my F150, to my 89 Camaro, to my wife's Civic - he shoots it straight every time. If it ain't worth fixing he will tell you. They do not cut corners, and safety is their number one concern. The only negative was an unprofessionally rude shop manager who is now fired!!! Love Wells and everything Frank's team does for my vehicles.
Mathew Bunda
Aug 03, 2021
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One of my customers had a vehicle brought to me for service using this tow company. Driver was VERY unprofessional, rude and started yelling in the front lot in front of my customers. He was upset that I wanted him to put the car in a spot, rather than drop it in the middle of the parking lot. After continued excuses as to why it could not be done, I told him to come to the front and I would clear him a spot on the side to back into and drop the vehicle. He backed all the way around the building rather than using the entrance and still had a temper tantrum about where the car needed to go. I told
Miki Yu
Aug 02, 2021
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I highly recommend this place for their expertise and service to the customers. For some reason the trunk of my car suddenly could not close. I got mixed diagnosis from other places. When I drove my car to Wells, Frank took a look and quickly figured out what was causing the problem. And the best, he fixed it in 15 mins and offered it as a help. Now I’m happy to have some place in the neighborhood that I know I can rely on when I have automobile issues.
Edlyn Bauzon
Feb 26, 2021
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Needed a tow, arranged via Geico. I called as soon as they were assigned to make sure they could do it. My car was stuck in the garage accessible only through an alley that of course has not been cleared of snow and ice by the city. The dispatcher who answered had an attitude. They said they would send someone out despite telling me that they don’t enter alleys because they’re afraid of getting stuck themselves. The ETA passes and I’m contacted by Geico 1.5hrs after the request. Apparently they made it to my location, tried contacting me, but after looking at the alley, decided they were
