Charles A. Klein & Sons, Inc. is a Plumbing, Heating, and Air Conditioning Contractor servicing Maryland, Delaware, Pennsylvania, Virginia, West Virginia, New Jersey, and Washington D.C., We have been a quality Plumbing, Heating and Air Conditioning contractor for 35 years and have served thousands of households and businesses!
We offer emergency service for no heat customers and 72 hour service for no air conditioning customers. Call our main phone number, follow the instructions on the recorder, and our technician on call will return your call promptly. What sets Charles A. Klein and Sons apart from the rest? Simple. We have a dedicated and trained professional staff who will ensure your project is completed from start to finish.
We offer emergency service for no heat customers and 72 hour service for no air conditioning customers. Call our main phone number, follow the instructions on the recorder, and our technician on call will return your call promptly. What sets Charles A. Klein and Sons apart from the rest? Simple. We have a dedicated and trained professional staff who will ensure your project is completed from start to finish.
Services
Whether you need Heating, Venting, Air Conditioning, or Plumbing Installations, our team of professionals are here to complete your project with the highest level of quality. We understand the importance of a timely and efficient installation, so trust us to be your service professionals today! What sets Charles A. Klein and Sons apart from the rest?
We handle all of your Commercial Construction needs! From Heating and Cooling, to our ductless and energy efficient technology, Charles A. Klein will fulfill all of your commercial construction needs! Our Variable Refrigerant Flow uses ductless technology that reduces costs by eliminating labor and materials.
Any commercial property owner knows the importance of a well-done plumbing installation. If the property has a plumbing problem from the beginning, it will only become worse and worse, adding a high cost to the monthly water bills. Charles A. Klein and Sons will handle your plumbing needs from the beginning of the installation, to maintenance along the way.
Are your home heating, venting, and air-conditioning running properly? Does it take forever for the heater to warm the house, or the air-conditioner to cool the house? Let us take a look! There are a number of factors that will result in the loss of hot or cool air in your home, and we will identify them and fix them for you!
Reviews (15)
Maxine & Norman Gelfand
Dec 16, 2021
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Replaced thermostat - I later learned that thermostat is under warranty. They provided a lesser model in its place and told me they would not get an equal model. The bill was $252 - That included a discount because I am a service contract customer. I complained because the tech spent less than one hour - I think the cost is waaaaay above reasonable. I will pay it and consider it tuition. I learned a lesson and paid for it.
Lois Levy
Nov 03, 2021
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Critical: Professionalism, Responsiveness
Their service isn’t bad when you can actually reach them, but their prices have gotten to be out of control, the highest in the area. Used them for 20 years but now that they have compromised customer service for greed, we will be using another HVAC company with better responsiveness and reasonable prices.
Their service isn’t bad when you can actually reach them, but their prices have gotten to be out of control, the highest in the area. Used them for 20 years but now that they have compromised customer service for greed, we will be using another HVAC company with better responsiveness and reasonable prices.
Erick G.
Oct 04, 2021
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Sheldon Braffman
Sep 05, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Everything about getting our new AC/Furnace was easy and excellent. We live in a 55 and over community. More than half of the Units here have used Klein. Our HOA recommends them. From our experience, we do too. From scheduling to installation to follow-up, every aspect was done professionally.
Everything about getting our new AC/Furnace was easy and excellent. We live in a 55 and over community. More than half of the Units here have used Klein. Our HOA recommends them. From our experience, we do too. From scheduling to installation to follow-up, every aspect was done professionally.
Alejandra Claros
Jul 28, 2020
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Jason B.
Nov 13, 2019
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Brian Carr
Oct 14, 2019
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Very poor service. Came in and started replacing things without understanding the problem. Tried to charge me for parts that were under warranty. They replaced my $300 thermostat, that didn't need to be replaced, with one they said cost $290. I found the same thermostat on Amazon for $50. Two days after they were here my heating system failed again. They were supposed to call me to schedule someone to come out. It has now been two weeks so far and they haven't gotten back to me. I finally decided to call another company for service.
Dsaah
Sep 06, 2019
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I see my system has your name on it you came to my home a few years ago and installed my system. Thank you very much,. it functioned up until a few weeks ago. now I have no air condition. I attempted to put off the main power and back on I placed the switch from on to off and back on again it did not work.the system continues to blow out hot hair in a very hot day.
please help me if you can.
Thank you very much for installing it in the past. it worked great. now its time to either repair it or fix what is not working in it to make the fan outside not turn to produce any air conditioning
please help me if you can.
Thank you very much for installing it in the past. it worked great. now its time to either repair it or fix what is not working in it to make the fan outside not turn to produce any air conditioning
M. S.
Mar 11, 2019
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We have a custom home and Charles Klein did all of the HVAC work. recently we had no heat on a cold day (10/2018) and we called Klein. The tech came to the home, noted there was a bird in an intake that had blocked the unit, causing the fail safe to shut it down. During the process of the repair, he cracked a part on the unit (which we witnessed). He noted that he did damage the part, he would tell his boss, and they would repair it. He put it back together and told us the furnace would work but might leak water onto the floor. If it did, we were to call him. The next day there was water leaking
Laura Pierce
Dec 30, 2018
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GREAT experience with this company! When I called to say our heater wasn't working, the wonderful woman who answered the phone was able to get someone out to our house the same day, AND even worked with me on the time so that my husband would be home.
Curtis was the technician who came to our house and he was amazing as well. He was able to replace our heat pump motor the same day so we had heat that night. He was very kind and professional throughout the entire process, and made sure everything was up and working properly before he left.
The rates were reasonable, and I would highly recommend
Curtis was the technician who came to our house and he was amazing as well. He was able to replace our heat pump motor the same day so we had heat that night. He was very kind and professional throughout the entire process, and made sure everything was up and working properly before he left.
The rates were reasonable, and I would highly recommend
Linda L.
May 28, 2018
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Update. Someone called to verify my cancelled appointment on the very same day I posted my earlier review. I told them I had cancelled the appointment due to their lack of response and that we had emailed them ( at a specific person's email address) for a refund on our service contract. They promised a manager would call back but they did not. I had to file a BBB complaint but we Received a refund 9/5/18.
Stephanie Lyles
Oct 24, 2017
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Outstanding customer service from the company personnel to the technicians! Staff is always courteous and professional and very accommodating in scheduling repair service. Ms. Joanne is awesome! After explaining that that the temperature in my house had been over 100 degrees for about four days, she really worked to find an available technician to come out the next day so my family I would not have to suffer through the weekend. The technician who came was on vacation but he came off vacation and arrived earlier than the scheduled time. He determined the problem and was out in an hour! I have been
Cathy J.
Sep 13, 2017
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I have not used them yet but there was an ad for clerical help.I am looking for another job different what I am doing now,I have applied several times,It concerns me that in the ad it stated that they are willing to train young motivated people,Does that mean that if you are older you are not motivated and willing to learn and not motivated,
Alex E.
May 19, 2016
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Working on my rehab for my home has been extremely difficult, but the one smooth project was working with Charles A. Klein. They came out right away for the proposal and walked me through the options. i had other quotes for the same job but Charles A Klein came in at the least expensive. They installed a split heating and cooling system in the attic and basement with new duct work in just a few days. They continue to be there for me with any questions that i have and issues that i have run into. I am so glad i went with them. If you are doing a remodel you should def go with them. Thanks guys!
Divya S.
May 02, 2016
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They did the work through our builder for our house in 2012. Master bath tub faucet never worked. We called them now to get it fixed and the guy that came broken the faucet further and never came back to fix it again. Rude customer service. Stay away from them. Eventually called another plumber and had to pay over $500 to get it fixed.
