In 2008, Kristen Bowen joined the Hendrick family as a receptionist at Hendrick Mini in Charlotte. She was quickly promoted to a sales advisor role where her warm demeanor, paired with determination, wit, and hard work led her to become a top sales advisor there. In 2014, she was hand-selected to help open Audi Northlake and has been an incredible leader in each of her management roles.
We are so lucky to have her leading our team! Sean has been with the Hendrick family for almost 6 years and was recently engaged (is now) married! Sean's work ethic is incredible and is exceeded only by his passion for helping his teammates and our guests accomplish their goals. Sean has been with Audi Northlake since we opened our doors as a new Audi dealership in Charlotte, NC.
We are so lucky to have her leading our team! Sean has been with the Hendrick family for almost 6 years and was recently engaged (is now) married! Sean's work ethic is incredible and is exceeded only by his passion for helping his teammates and our guests accomplish their goals. Sean has been with Audi Northlake since we opened our doors as a new Audi dealership in Charlotte, NC.
Services
Audi Northlake is Your Local Full-Service Charlotte Audi Dealership for the A4, Q5, Q7, Q8 and more. Audi Northlake was founded in 2014, but we hit the ground running--and since then, our local Charlotte dealership has grown to be a true part of the community, serving the Lake Norman, Huntersville, Mooresville, Waxhaw, Concord, Cornelius areas and beyond.
All prices and offers are before state, city and county tax, tag, title and license fees. Out of state buyers are responsible for all state, county, city taxes and fees, as well as title/registration fees in the state that the vehicle will be registered. All prices and offers include all rebates and incentives which the dealer retains unless otherwise specifically provided.
But, while location is key, proximity shouldn't be your only reason for choosing an auto dealership to work with. For leasing or financing, scheduling service, comparing new cars, or even just buying auto parts, being able to trust and be confident in the dealer team is just as important as being able to trust and be confident in the brand of car that you drive.
Fresh, Stylish, and Performance-Bred: New 2021 Audi Inventory in Charlotte is Everything That You've Been Looking For. Car-shopping is a blast--especially when you have your pick of the litter for new Audi inventory, including new 2021 Audi vehicles in Charlotte.
Our newest selection of premium models is the best we've ever seen it, and we're excited to be able to share it with drivers in Huntersville, Lake Norman, Concord, and Cornelius who are sick of "same-old same" and are looking for something a bit bolder, and a lot sportier.
Our newest selection of premium models is the best we've ever seen it, and we're excited to be able to share it with drivers in Huntersville, Lake Norman, Concord, and Cornelius who are sick of "same-old same" and are looking for something a bit bolder, and a lot sportier.
Finding the perfect SUV for your needs can be difficult, but when you choose one of the all-new Audi models you can be sure it will have all the features that are looking for. Our selection of Audi SUVs includes the most popular models on the market to make sure you will be able to enjoy your time behind the wheel.
Reviews (17)
Ty Stokes
Dec 28, 2021
Report
Jaren Hardy
Dec 27, 2021
Report
I had an absolutely amazing experience with Mark Johnson at Audi Northlake. I needed to replace an Audi that was totaled and we were able to find me an upgraded Audi within the same color scheme! If you are in the hunt for a new Audi, I highly recommend reaching out to Mark! He will get the job done and was absolutely a pleasure to work with from beginning to end!
Malik Ransom
Dec 26, 2021
Report
I had the best experience I have ever had taking my car to Audi. Everyone I came in contact with was so genuine. They listened to what I thought I needed to be fixed. They checked the entire car for everything also reduced my final bill. I highly recommend Audi Northlake to everyone needing auto repairs thank you -mike -exon
-bobby
-bobby
Gin Jubin
Dec 20, 2021
Report
Alf from Audi of Northlake was Awesome! I didn't feel like I was just a another number to him but a friend. He definitely knew his stuff and answered any questions I had. Tory is the Manager and walked me through the finance side with ease. He made me understand what I was getting and why it would be best for me. Didn't push me to buy things that wasn't necessary for me. Awesome experience overall from both guys!! Would buy from here and only here when it comes to our next vehicle, that's again guys!
Tanya Panchenko
Dec 06, 2021
Report
Rufin Perez
Nov 24, 2021
Report
Excellent service advisor - Bradley Caldwell. This gentleman made himself available to help process my car for pickup after completion of servicing after more than an hour and half after their offices closed at 3:30pm on a Saturday. I had drove up from South End in the city after running errands all day thinking that they would be open until 5pm. I had gotten there right about 4:50pm or so. I was so disappointed to see that their offices closed at 3:30pm. I came up to the door and noticed Brad inside closing up. Instead of just motioning me they were closed, he came to the door, opened it and asked
Keith White
Nov 18, 2021
Report
Hands down the best auto dealership I've ever encountered. Their service department uses all the latest technology to inform and engage the customer. For example, when I took Audi in for service I received a video from the mechanic showing me what was wrong and how he planned to fix it. Who even does that???
Their facilities are top notch and their mechanics know what they're doing. I wish all car dealership to model what Audi Northlake is doing.
Their facilities are top notch and their mechanics know what they're doing. I wish all car dealership to model what Audi Northlake is doing.
Jon L.
Oct 13, 2021
Report
Normally I get my oil changed at Independence Audi but I could not get an appointment that suited my schedule so I scheduled here. It took me almost 2 weeks to get an oil change scheduled.
I arrived early and the service rep told me it would be ab hour to an hour and one half, I was there for 3 hours.
The cost was $50 more than the usual charge at the Independence Audi.
Bradley was my Service Advisor, he was nice and professional and the staff overall that I interacted with was nice.
They really exceed with the amenities in the waiting area. Cold beverages and water, coffee and sodas. Lot&apos
I arrived early and the service rep told me it would be ab hour to an hour and one half, I was there for 3 hours.
The cost was $50 more than the usual charge at the Independence Audi.
Bradley was my Service Advisor, he was nice and professional and the staff overall that I interacted with was nice.
They really exceed with the amenities in the waiting area. Cold beverages and water, coffee and sodas. Lot&apos
Abu Sulaiman
Sep 24, 2021
Report
Greetings Mr. Ryhle…I just wanted to say thank you again for selling me a great car (2019 Audi A7 S-Line) Sir…I had Audi recheck it out and all the services and recalls were up to date…This is my third Audi and as a car guy I’m very picky about my collection lol but You where extremely polite, patient and made everything easy for me through out the entire process. I just wanted to give you an excellent review for outstanding Job well done Sir.
Leighton Bjorn
Jul 25, 2021
Report
Nathan in the sales department helped me buy my FIRST car on my own today and the process was absolutely seamless! Car salesmen can get a bad rep, but the sales team at Audi Northlake is unmatched and unlike any other experience I’ve ever had at a dealership. Nathan walked me through every step of the way, presented me with the best options for my needs, and took any ounce of nerves out of the process. I could not recommend Nathan and his team enough if you are looking for a new vehicle.
Ken M.
Jul 06, 2021
Report
Just purchased a new Audi Q7 from Audi Charlotte. Audi Northlake had the car I wanted with just the right features. Tried to get a price for them for five days and asked for an out the door price five times by email and text message. Got a complete runaround. The phone system wasn't working and after ringing a dozen times it just said this number is not in service. Called the service department and finally got connected to the operator and asked for the GM, Kristen to call me. She had sent an email asking how my experience was which I am sure was a form letter. I told her I was having trouble
Cynthia I.
Jun 04, 2021
Report
My husband William and I just purchased our brand new vehicle from Stephen Duty! When I say the entire experience was OUT OF THIS WORLD Awesome!!! It was all that and then some! We initially met Stephen in February 2021 when we initially ordered our Audi A6. From the moment we arrived at the dealership, to the time we met with Stephen has been such a joy! Stephen is very knowledgeable, personable, friendly and genuinely kind! He was patient with us every step of the way from the first meeting all the way through till our vehicle arrived from Germany! And wait, there's so much more Stephen
Loretta P.
Feb 02, 2021
Report
Tyrone S.
Jul 27, 2020
Report
I purchased a CPO 2019 A6 with 10,763 miles April 30, 2020. The vehicle has the 48V mild hybrid system and has been in the shop twice, once for a software update and most recently a electrical system malfunction. Audi Northlake has had my vehicle for going on two weeks with no resolution. They have not a clue what is wrong with the electical system. They do not respond when you leave messages asking for an update, when you do get a hold of them they make you feel like you are bothering them. They do not explain anything that makes you feel like they care about your problem. I am going to hire a
Odi E.
Jul 21, 2020
Report
I had a wonderful experience this past week purchasing my first Audi at Audi Northlake! I worked with Stephen Duty, who took the time to walk me through vehicle specifications and showed me various options to help me reach my final decision. Stephen has a great sense humor and was very easy to talk to. Nothing like the stereotypical pushy car salesperson, which can be a huge turnoff.
There was a wait to discuss financing and complete the actual purchase, but Stephen was kind enough to not only offer to order me dinner, but also picked it up himself and stuck around until the purchase was complete
There was a wait to discuss financing and complete the actual purchase, but Stephen was kind enough to not only offer to order me dinner, but also picked it up himself and stuck around until the purchase was complete
Ruchi M.
Jul 05, 2019
Report
We usually bring our car here for servicing all the way from South Charlotte for better overall service but was disappointed today in this location. The staff member who helped us today, jason gave us an estimate of maximum 90 minutes and we waited 2.5 hours to get our car back serviced. On top of this, they didn't have any loaner cars available for us to possibly go back home. What kind of broke luxury car dealership is this?
Cherry on top of this fiasco of a place is its poor customer service. Jason was not at all cordial, friendly and not an tiny bit apologetic about the wait. If I am
Cherry on top of this fiasco of a place is its poor customer service. Jason was not at all cordial, friendly and not an tiny bit apologetic about the wait. If I am
Bill W.
Jun 07, 2015
Report
Pleasantly surprised on the level of service and value.
The grandkids gave me gift cards for a remote start for my Audi for Christmas and I'm just now getting around to having in installed. This dealership does not do the installation but one of the things you need is a spare remote door lock and key which becomes part of the installation package.
When I bought the car, we could not find the second key so we bought another one and had both programmed the same but another Audi dealer in Charlotte. Later found the second key but because it's mate had been changed, it would not work.
The grandkids gave me gift cards for a remote start for my Audi for Christmas and I'm just now getting around to having in installed. This dealership does not do the installation but one of the things you need is a spare remote door lock and key which becomes part of the installation package.
When I bought the car, we could not find the second key so we bought another one and had both programmed the same but another Audi dealer in Charlotte. Later found the second key but because it's mate had been changed, it would not work.
