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We are a second generation family owned and operated full service Jewelry store founded in 1974. We specialize in Custom Jewelry and Repairs, Engagement rings, Large diamond and and Gemstones, Watch batteries and bands, and Pearl and Bead stringing. Wow absolutely unbelievable business. As someone that is a immense watch enthusiast, I go through my fair share of battery replacements and other watch repairs.

And I can not believe I never gave this place a chance until now.
Reviews (23)
Brenda Tyer
Brenda Tyer
Dec 15, 2021
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Beautiful jewelry and fantastic helpful owners to assist with either a repair or wonderful gift.
R. Bak
R. Bak
Aug 23, 2021
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Years ago Howdy replaced the diamonds in earrings I got from my grandmother with fake diamonds. Do not go there
Dwight Wanken
Dwight Wanken
Aug 23, 2021
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Ginger and Howdy Jones are the best people to do business with. They are honest and totally service oriented. I have been doing business with them for over 20 years and every time we go into their store it is just like visiting with old friends. They are the very best!
Rodger D.
Rodger D.
Apr 10, 2021
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This was my 2nd visit to these people. Family owned. Just great people & great friendly welcoming service. Good pricing on service & jewelry , watches , rings etc... great selection. I look forward to my next visit.
Annie Moctezuma
Annie Moctezuma
Apr 01, 2021
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I asked Ginger to solder my wedding band to my engagement ring and to my surprise, they were able to complete the job within the week! Though that may not always be the case, I prefer that I get to meet the people taking care of my jewelry. It looked great and the fit is still just as it was.
E. P.
E. P.
Feb 24, 2021
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Amazing customer service!!! I found this place on yelp and figured I would give it a try. I had my battery changed in the matter of minutes for a great price. They will not over charge you like Fast Fix it. This is truly a gem in Richardson.
Angela K.
Angela K.
Oct 09, 2020
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My Mom passed away in April from Covid-19. She left me her wedding ring but it needed to be sized down 3 sizes. Howdy took the time to explain in detail what needed to be done in order to complete the job. Needless to say, I was extremely nervous about leaving the ring because it means so much to me. Howdy promised to take care of it and that I would be pleased. I was more than pleased with the results. In fact, the tears began to flow as soon as I saw it. He did a remarkable job! When I put it on, it was just like seeing it on Mom's hand. It was perfect! I miss her terribly but I will always
Thad S.
Thad S.
Aug 14, 2020
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These guys are absolutely amazing when it comes to purchase, repair, cleaning, re-setting! My go to jeweler here in DFW! They also have a very nice selection of sale items of very high quality for reasonable $'s!!
Susie H.
Susie H.
Jun 13, 2020
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This is the place to go for anything jewelry related. They are great, honest people. Everyone in this community loves them and knows their service is terrific, personal and knowledge. Don't waste your time going anywhere else.
Kevin W.
Kevin W.
May 27, 2020
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Incredible service and amazing people. Howdy and Ginger know what they're doing with speed and quality, we will definitely be back. We came in to replace some watch batteries and the whole experience was the highlight of our day.
Jeff Todd
Jeff Todd
Dec 16, 2019
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Howdy and Ginger are amazing! I went in looking for an engagement ring and was very impressed with the customer service I received! Their prices were better than some of the "big stores' and when you put that with their amazing customer service, their was no reason to go or look anywhere else!
Tony G.
Tony G.
Nov 01, 2019
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Wow absolutely unbelievable business. As someone that is a immense watch enthusiast, I go through my fair share of battery replacements and other watch repairs. And I can not believe I never gave this place a chance until now.

The clerk was as personable as they come. He made me feel taken care of and was super nice and informative throughout the battery replacement procedure.

Since most of my watches are considered high end, I am always getting quoted $20-80 on a simple battery replacement. He explained how that's bs and there's no difference in the quality of battery. Instead their
James C.
James C.
Sep 27, 2019
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Great family owned store. Got my battery replaced for $8.50, other places tried to ask for $20 ridiculous.
Melody M.
Melody M.
Sep 21, 2019
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Love these people! Only sorry it took me so long to find them. I happened to see referrals on Nextdoor and had noticed them from their vicinity to the credit union. Watch batteries and changes are so reasonable, and they're so knowledgeable about watches. I also trust them with expensive jewelry. It's wonderful to have such a local gem
Steven R.
Steven R.
May 01, 2019
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This place is awesome, don't waste your time going anywhere else. I needed a watch resized and battery changed and was able to get in and out of here for a great price in like 10 minutes. Howdy is a cool dude and fun to chat with while he works. Will definitely come check these guys out next time I'm in the market for something.
Zac U.
Zac U.
Apr 20, 2019
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What a great find! I came in just before the closed up on a Saturday to get a new leather watch band. Not only did they have exactly (black leather with white stitching) what I was searching for online, but the owner immediately replaced the band and sent me on my way. I'll definitely be back.
Carrie K.
Carrie K.
Feb 21, 2019
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I definitely recommend this place! I needed a 14K gold Kendra Scott ring resized. After Jared's questioned whether it was actually 14K or just gold plated, I was told they couldn't do it without losing the Kendra Scott engraving on the inside of the ring. I took it to Howdy, and not only did he have no issues keeping the engraving, I cannot even TELL that it has been resized. To make matters even better, he originally told me it would take about a week to do the ring because they were busy (no complaints with that... it's right after Valentine's Day)... but they called me the
David Wilkinson
David Wilkinson
Nov 28, 2018
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Took a pendant in to be wrapped in gold for a necklace. I was quoted in between two and three hundred dollars and was told it would take two weeks max to accomplish.
A month after I brought it in I drove 3 hours to check and see if it was done, he hadnt even started on it yet and was very rude. Howdy did however show me how much gold he was going to use (by the way is no where close to the amount he actually used).
Approximately a week after that visit Howdys wife Ginger called to say it was ready. When I arrived at the store to pick the pendant up I noticed the lack of gold compared to what
Ashley T.
Ashley T.
Oct 05, 2018
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Their 5 Star reviews are SPOT on.

My "limited edition" Kendra Scott slide-clasp bracelet that Kendra Scott said they couldn't replace (because it was a limited edition collection) nor could the clasp be replaced? Is currently getting the clasp replaced. The beauty of it? They gave me repair OPTIONS. I had choices with how I wanted it repaired/replaced.

Not to mention he checked the diamonds in my wedding ring and steamed it for free.

This place will forever be my dedicated jeweler. They've also got tons of gorgeous, fashionable, and affordable jewelry too.

HIIIIIIIGHLY
Cynthia F.
Cynthia F.
Aug 01, 2018
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Excellent customer service! They have been open for 44 years and I know why. So friendly and will educate you on their services. Had a ring appraised and getting it resized. I would highly recommend them!
Nancy N.
Nancy N.
Jan 15, 2018
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This place is awesome. You dont have to spend an arm and leg to have watch batteries replaced or watch bands resized. What I love most about this place is ease and comfort by which the shop owners go about their business. There's always at least 5 different conversations going on between them and their guests. I'm a newbie there but Howdy made me feel part of the shop family by my second visit.

At other places they charge more the more expensive your jewelry is, but here everything is consistently reasonable (I mean your pockets have already been emptied making a big purchase...amirite
Emily M.
Emily M.
Sep 22, 2017
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I have been here twice. The first time there were a couple people in front of me. the second time no one was there.

I went in he asked how could he help me and i said i needed a new battery for my watch. He quickly changed it and conversed in friendly conversation even though I do not think I reciprocated that much conversation. It was super quick.

Took couple minutes for the time I walked in to when I left. This review is longer than the time it took me to get a new battery for my watch!
Bill U.
Bill U.
Jul 29, 2017
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I yelped jewelry stores near me because I needed a couple of batteries for watches. Jewelry Limited was just that. Howdy the owner is awesome. I left there feeling like his best friend and the price was great. If you are in need, go see Howdy.