The Riverside Premier Rehabilitation and Healing Center is Manhattan's premier location for short term rehabilitation and long term nursing. We have created an inimitable, revitalizing Rehabilitation Environment to provide the short term patient with a luxurious, five-star experience that meets and exceeds all expectations.
With our Rehabilitation programs, we have elevated rehabilitation and healing to a fine art. Our program offers cutting-edge techniques and individualized care, ensuring the highest level of recovery and enabling you to get back on your feet as quickly as possible. 24-hour nursing care is provided by our exceptional nursing staff with a full range of respiratory, palliative, and post-surgical care.
With our Rehabilitation programs, we have elevated rehabilitation and healing to a fine art. Our program offers cutting-edge techniques and individualized care, ensuring the highest level of recovery and enabling you to get back on your feet as quickly as possible. 24-hour nursing care is provided by our exceptional nursing staff with a full range of respiratory, palliative, and post-surgical care.
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OUR MISSION is to foster and provide unprecedented levels of genuine care and customer service for our community's Rehabilitation and Nursing needs, in a soothing, tranquil and state-of-the-art environment.
The Riverside Premier Rehabilitation and Healing Center experience enlivens our guests' physical and emotional strength through cutting-edge technology and highly trained healthcare professionals to get them back to their fullest potential of ReNEWal.
The Riverside Premier Rehabilitation and Healing Center experience enlivens our guests' physical and emotional strength through cutting-edge technology and highly trained healthcare professionals to get them back to their fullest potential of ReNEWal.
As part of the CareRite Centers Network, we aim to provide a total, immersive rehabilitation experience that renews and reinvigorates the body and soul. Our rehabilitation programs significantly enrich the health and well-being of our patients by delivering specialized therapies to get our patients rapidly back on their feet.
The Riverside Premier Rehabilitation and Healing Center (formerly Kateri Center) is Manhattan's foremost short term rehabilitation and long term nursing center. Overlooking the picturesque paths of Riverside Park along the Hudson River, The Riverside is an oasis of refined comfort and care in the heart of Manhattan's Upper West Side.
The Riverside is such a clean and professional place that I would recommend it to anyone. They make sure that you always get in contact with your loved ones. Unfortunately, my mother couldn't speak so they made it their business to make sure that we always had FaceTime visits with her. The therapists were great.
Director of Concierge: Asher BotknechtPatient Age: 80 years oldAdmission Date: 3/4/21Admitted From: Beth IsraelLength of Stay: 3 monthsReason for Stay: Osteoarthritis of the kneeHow did the patient hear about the Riverside rehabilitation center? Social worker in the hospital.
Patient Age: 61 years oldAdmission Date: 03/04/21Admitted From: NY PresbyterianDischarged To: N/ALength of Stay: N/AReason for Stay: Short term rehabilitationHow did the patient hear about The Riverside?Hospital social worker Details of experience:Ms. Marilyn Rojas has been a teacher's assistant for over twenty years.
Patient Age: 61 years oldAdmission Date: 03/04/21Admitted From: NY PresbyterianDischarged To: N/ALength of Stay: N/AReason for Stay: Short term rehabilitationHow did the patient hear about The Riverside?Hospital social worker Details of experience:Ms. Marilyn Rojas has been a teacher's assistant for over twenty years.
Reviews (10)
Jake Barton
Jan 17, 2022
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My mother has been there for a few weeks and the place is terrible. We had a meeting with the social worker who just didn’t bother to show up. She was moved without warning to another floor causing chaos in her care. The doctor who was seeing her admitted he hadn’t even read her chart and didn’t know she had gout, much less treat it. I’m only writing this as it’s clear you are responsive to your reviews so I am hoping you can actually attend to her care.
Mary Trudel
Dec 03, 2021
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I would give zero stars if that was an option. The Riverside Center almost killed my husband during his 48 hours in the facility. The staff was incompetant and overwhelmed. The Riverside is NOT a skilled nursing facility.
My husband didn't have any of the machines in place when he arrived from Weill Cornell New York Presbyterian Hospital on 11/4/21. That included the feeding pump amd the BIPAP breathing machine, nor were his medications ordered and available. Only my agressive interaction with a very over worked nurse, Cassandra, on 11/5/21 got the medications and the pump started. On 11/6 none
My husband didn't have any of the machines in place when he arrived from Weill Cornell New York Presbyterian Hospital on 11/4/21. That included the feeding pump amd the BIPAP breathing machine, nor were his medications ordered and available. Only my agressive interaction with a very over worked nurse, Cassandra, on 11/5/21 got the medications and the pump started. On 11/6 none
Anne Matrone
Nov 22, 2021
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I was visiting my cousin in the rehab facility. I found the check-in was organized and took safety as a priority, and the areas I visited were very clean. It was a bit warm in the room but I'm guessing the elderly patients need it to be warmer. Since it was a weekend I didn't see much staff there, but my cousin had no need to call them during our visit. Overall I thought it was a good place to take care of a loved one.
Dionne Diallo
Nov 11, 2021
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Diane Ellison
Oct 25, 2021
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Sherice White
Oct 11, 2021
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Five years ago Mom was here 6 weeks for knee replacement. The Therapy was consistent and she was dancing in 2 months. The food had a lot to be desired but we adjusted. Mom arrived 1 week ago. She has not seen the same Therapist and has not had a decent HOT meal besides the first night of arrival. While we understand the staff constraints, RN striking for a new contract with picketing and loud protest, we are unable to receive any HOT meals or beverage. The staff is REALLY working hard and they ALL seem overworked, but in order to heal, take meds and work on the reason for the stay. She needs nourishment
Katherine Elrod
Sep 20, 2021
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My aunt’s elderly partner was discharged from Riverside without any equipment or follow-up care, despite an obvious need and a legal mandate for a visiting nurse within 24 hours. I was there for discharge, and witnessed the 12th floor staff threaten my 85-year old aunt for using the facility’s walker to get her partner to the elevator, even after we got permission from the floor supervisor to borrow it because his hadn’t arrived yet. They saw this man was severely disabled, and was a serious fall risk (he was there because of a bad fall!), yet was willing to discharge him with zero equipment
Marne Zafar
Sep 10, 2021
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Lisa Irizarry
Sep 01, 2021
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I'm writing this review to draw attention to this facilities incapability in handling patients with more serious conditions.
Sadly, my mom passed away at this rehab center last week (July 24th, 2021) she was sent there in May after having 2 surgeries that needed attention, and could not be provided for at home.
From the the beginning, it was a struggle to get on the same page with her care team, but eventually after raising numerous and valid concerns with different ones, we finally got to some sort of a happy medium- but I always noticed the lack of support and neglect. They are under staffed
Sadly, my mom passed away at this rehab center last week (July 24th, 2021) she was sent there in May after having 2 surgeries that needed attention, and could not be provided for at home.
From the the beginning, it was a struggle to get on the same page with her care team, but eventually after raising numerous and valid concerns with different ones, we finally got to some sort of a happy medium- but I always noticed the lack of support and neglect. They are under staffed
Arlene Roman
Jul 23, 2021
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I would rate this rehab center 100 percent. The caring and work ethics to get you back to your everyday activities. There cleanliness is beyond. They facilitate you in your every day needs and beyond. I myself being a patient here helped me tremendously after suffering a severe stroke and i am leaving stronger then when I came in. My occupational and physical therapist Anthony and Carli were excellent. I will always be so grateful to have chosen The Riverside Rehab for my recovery.
