Sagrado Mendoza
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Sagrado Mendoza
American Towing & Recovery provides premiere towing and roadside assistance in Alexandria, LA and surrounding areas. We strive to offer the #1 towing service in Rapides Parish and beyond, and always exceed our customers' expectations. Our team of towing and roadside specialists are trained in providing a prompt and friendly service on each and every call.

In addition to our superior service, we offer some of the most competitive rates around! Our goal is to build long-term customer relationships within our community, and maintain our position as the #1 towing company in Alexandria, LA! Great customer service friendly only problem was with them filing state farm for payment other then that very professional.
Services
American Towing & Recovery offers you quality towing services without costing you a fortune. From light duty car towing, to medium duty trucks, we'll be sure to arrive promptly and provide you with efficient service. We also provide accident towing if you've been in a motor vehicle accident. American Towing & Recovery provides exceptional response times and will be on-scene quickly when you need it the most!
If your vehicle ever breaks down, we won't leave you stranded! We have light/medium duty trucks available, and we'll do everything from jump starts to tire changes. The roadside assistance technicians at American Towing & Recovery will get you moving again! Our roadside assistance division offers full service for dead batteries, keys locked in your car, fuel delivery, & more!
Great customer service friendly only problem was with them filing state farm for payment other then that very professional. The guy came out to my home and towed my Mercedes C 320 was awesome very helpful, polite, and the street had cars on both sides of the street and he didn't stop until he got out the driveway safely.
Reviews (14)
Tavon Beverly
Tavon Beverly
Dec 07, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Ask for the best one on the team! Mr.Thomas will be there on time! He definitely got my car safely back home from being on side the street! Don’t stress, Preston at-least that what it said on his shirt, came in Peace!
Services: Special vehicle towing, Car towing, Local hauling
Kandace Guillot
Kandace Guillot
Dec 05, 2021
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Horrible service and horrible people who want to impound you vehicle and give you the run around for days and then tell you to try back tomorrow before hanging up on you when I asked to speak to the supervisor of the auto thieving company aka American towing and you never get the chance to recover your vehicle and only means of transportation they you worked and paid for
Tyler Manriquez
Tyler Manriquez
Oct 29, 2021
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Refuse to give me any of my personal belongings out of my truck my tools are how I make money. And they denied me making payments. Now I'm having to try and take them to court
Shellia Bice Rayborn Mangum
Shellia Bice Rayborn Mangum
Aug 26, 2021
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Long ordeal, but finally was helped by lady that answers the phone. Manager never did return my phone call.
Laura Maricle McLaughlin
Laura Maricle McLaughlin
Jul 07, 2021
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They are the most rudest people, I have ever witnessed in my life! Do not use these people under no circumstances.
Olanda Jones
Olanda Jones
Jun 29, 2021
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Great but the could have explain that there's is to be a clear path to what ever they picking up before they left.
Ji Elliott
Ji Elliott
Jun 06, 2021
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Don’t bother won’t help you, rude women at the desk not AT ALL helpful
James Carty
James Carty
May 30, 2021
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Great customer service friendly only problem was with them filing state farm for payment other then that very professional.
Brenda Brothers
Brenda Brothers
Apr 25, 2021
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They were picked by my insurance's roadside service last night because my car got stalked in water. After more than a TWO hour wait, my insurance company tried to call them and they were IGNORED. Needless to say this "company" never showed up. Great business manners guys! NOT. But that's okay, you people will be out of business soon.
Kayla Jordan
Kayla Jordan
Apr 07, 2021
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I waited 5 hours for them to show up. they never did. I was left sitting in a parking lot for someone who never showed. but he sure told my insurance company that he was on-site and working on my vehicle. will never ever recommend them to anyone, unless you like being stood up.
Kathy Johnson Blackbeauty
Kathy Johnson Blackbeauty
Mar 27, 2021
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I called was informed that I had to make an appointment. Upon arrival the ASIAN agent was very rude so another agent taken over & issue was resolved👏
TiaRenee Lachney
TiaRenee Lachney
Dec 17, 2019
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They wanted to charge $125 to put on a spare tire. That’s ridiculous. Use BOO KEYS or somewhere else, this place is a rip off.
Melissa Blood-Bernal
Melissa Blood-Bernal
Oct 26, 2018
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American Towing and Recovery rescued us today! The driver’s name was Joseph, and he went above and beyond to make sure my daughter and I were safe. Joseph is an awesome representation of how customer service should be handled. Kudos to Joseph and American Towing and Recovery!
Cyrenthia Jones
Cyrenthia Jones
Sep 12, 2018
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Gerald Was the best ! Got there quickly and had friendly service !!!!!