Lewis Carpets
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Lewis Carpets
Travel back to 1954 and the driveway outside a small building on Skokie Blvd in Northbrook. Notice something that's missing? It's the sound of cars on the expressway for one. Our original home on the Northbrook prairie was built prior to the Edens Expressway. In the beginning, dreams were big, but our capabilities were smaller.

First opened by Earl Lewis in the early 50's, our smallish 800-square-foot facility was devoted exclusively to carpeting and carpet cleaning. Since then, three generations of family members have grown the business, which has expanded several times under Steve Lewis's direction.
Services
Discover carpet, tile, vinyl, hardwood, and area rugs in addition to wall tile, countertops, cabinetry, and window treatments. Our buyers shop the world to stay on top of current trends and provide the latest in home design. Finding the perfect design for your home can be overwhelming and that's where our sales design consultants come in.
Lewis Floor & Home is open by appointment to ensure a one on one personalized shopping experience with a professional sale design consultant. We're experiencing a labor shortage and walk ins will be accommodated if a sales design consultant is available. If not, we will be happy to schedule an appointment for you.
Our buyers shop the world to stay on top of current trends and offer you the latest in home design. You make it home, we make it beautiful. Your design ideas come to life with our extensive array of carpets, tile, countertops, hardwood & so much more! Don't let your window treatments take a back seat when remodeling your home.
Our in stock program is a collection of the most popular styles in carpet, tile, vinyl flooring, and area rugs. Product selection is our biggest competitive advantage. Because of the depth of products we have and the way we buy, we get the best pricing. It's "savvy" buying and convenient one-stop shopping!
Our exquisite selection of fine wool carpet is perfectly curated to showcase the best designs suited for today's fashion minded consumer. Browse our beautiful in stock styles below to find the perfect one for your space and available for quick installation. Wool is a natural, luxurious long-lasting material that resists soiling and crushing because it has a natural protective membrane that keeps dirt on top of the carpet making vacuuming easier.
Reviews (18)
Steve Sergesketter
Steve Sergesketter
Feb 02, 2022
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Terrible customer service. I received a call from Sharon, the customer service rep, 15 minutes into my install saying they made a mistake and what was previously communicated and confirmed by Lewis via phone calls and email as well what they offered in their contract was wrong and I owed over 50% more to finish the job they just started. Only after being berated by Sharon who questioned my morals and asked how can I sleep at night knowing I was stealing from them and Djuro, the General Manager who said I should have known they made a mistake - something that was not evident from the paperwork and
Matthew
Matthew
Jan 20, 2022
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Don't bother. Walked in without an appointment and the woman at front desk could not have been more rude. She talked to me like I was a threat to their day. I asked if I was not allowed to peruse the store and her tone was so condescending. I see no reason to reward this store with my business
Eve N.
Eve N.
Aug 30, 2021
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As a returning customer I expected Lewis Floor & Home would be a top choice of material and workmanship for the redo of my living room and den. I chose Lewis knowing the cost would be higher than one of others in the field because I thought I would be getting a superior experience. Wrong. I could have saved myself dollars as well as aggravation by going elsewhere. While initially a pleasure to work with both the carpet and window treatment departments, once the order was placed things started to go down hill.

Due to the pandemic a certain amount of delay was taken into consideration but periodic
M. O.
M. O.
Aug 20, 2021
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Living in the past. Stay away. Ridiculously high pricing, if anything is ever going to be in stock again. Customer service is at best draconian. No loyalty or even recognition as a repeat customer. Their prices are still always nosebleed high and god help you if you need service. Try and talk to their wonderful service dept. headed up by the incredibly rude Sharon.
I have seen a common theme with other reviews. Any problem is NEVER something that their crew omitted or didn't do properly. It's impossible for them to have a miscommunication that causes a problem that is their responsibility. Simply
Hannah Chang
Hannah Chang
May 22, 2021
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Sales design consultant is rude and unprofessional. We wanted the blinds to be installed certain way and she replied with, “I would not like to have your shades installed as you want. Why would you want to ___?” In addition to never answering our questions in emails. Snobby attitude and zero business etiquette. Money better spent elsewhere.
Richie B.
Richie B.
Dec 30, 2020
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Large showroom with a relaxed atmosphere and welcoming sales staff.
Not just a vast flooring selection, they also have authentic wool rugs, wall tiles and stone.
Interior design team will boost your confidence to create a stylish look.
They've been in business for as long as I've been driving down I94, and that's for a good reason.
Michael F.
Michael F.
Aug 22, 2020
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Wants full payment prior to completion, claiming COVID-19

They're nice and have a lot of samples on display. The person to whom we were assigned frequently never called us back. But the real issues are financial.

1. We found the exact same carpet at Toms Price for 50cents/foot less
2. We still decided to stay with Lewis, but they insisted on full payment several days before installation.
They told me item 3 was a new rule instituted in March due to COVID-19. Did they think I was going to die on them?

They said it's no different than ordering an applicance from Abt, but the difference
Joe Gordon
Joe Gordon
Jun 13, 2020
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We purchased a home with existing older carpet in the finished basement. We were referred to Lewis Carpet to purchase new carpet. Our sales rep Oxana was very knowledgeable, helpful, efficient, and very pleasant. The carpet was installed in May 2019. Two months later in July, water flooded our basement and soaked a large area of the carpet. We paid our contractor to remove it and dry it out immediately. The pad was ruined and discarded and it remains to be seen if the carpet that was flooded is able to be salvaged and reinstalled with a new pad. After removal we were able to see the tack strip
Howard A.
Howard A.
Jun 12, 2020
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I am a first time customer to lewis floor and home. Ralph Schiff was our salesperson and kudos goes out to him for helping us choose flooring and carpet for our home. The selection was wonderful and Ralph really went out of his way to listen to our needs and point us in the right direction for our choices. Prices were very competetive and he really put a reasonable package together for us . Look no further , Ralph is a very knowledgeable salesperson that cares about his clients. Ralph, thank you for all your help and time.Five star service all the way. Howie A.
Jason M.
Jason M.
Jul 30, 2019
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Marni and Mary Kay helped me pick out window treatments for my new condo and I couldn't be happier. They listened effectively to my taste and then presented options that they thought I would like - given the sheer number of choices available, their ability to help narrow down the field to a manageable set of options gave me the ability to really decide what I wanted. They followed up on emails promptly and didn't try to steer me to the most expensive options, but rather what they thought would look great.
Alina Hotca
Alina Hotca
Jun 11, 2019
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Victor my sales person was awesome. Very knowledgeable and helpful. That’s were the my wonderful experience ends with Lewis Floor ends. There was a lot miscommunication and problems with the carpet installation. Jake the customer service specialist took all my concerns very lightly. I choose Lewis because they very highly recommend. However, my experience was terrible. Definitely will not be doing business with them again.
Puja S.
Puja S.
Apr 08, 2019
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Had a great experience working with Marni Lewis and James De La Garza for our blinds. Marni did an amazing job suggesting colors and texture options for each room and worked with us on pricing since we had such a large amount of windows that needed window treatments! She also left samples and models that allowed us to take our time and decide on the best options for our new place. James, was the field service technician, he came to do all the measurements and the installations. He was fast, efficient and didn't leave a mess when putting up all the blinds. He also took the time to show me how
Tom Blank
Tom Blank
Jan 21, 2019
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Our experience with Lewis Flooring was perfect. They have a great selection of products and we were able to take samples home to help with the selection process. We selected carpet for the entire house and vinyl for the basement. Both were installed on the date promised and the workmanship was superb. I highly recommend these guys.
Sandie B.
Sandie B.
Dec 02, 2018
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Here's what to know about remodels. Things never quite go as planned.

Here's what to know about where to shop. Because nothing ever quite goes as planned, it's important to work with a company that will be flexible and help you and want you to be happy--throughout the remodel process.

Here's what to know about our experience with Lewis. Products are sold final sale. If it comes in and you're not happy (even if the order is still on site at Lewis in boxes and could be easily returned), you're out of luck. Lewis will do nothing to help you.

Here's what to
Lauri H.
Lauri H.
Oct 28, 2018
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Lawrence Lambert did a wonderful job designing my new kitchen. It is gorgeous and I get a lot of compliments on it. He also connected me to various other contractors (plumbing, painting, electric, etc.) that I hired for the overall project. I also really appreciated his helping me troubleshoot various other items. However, the back-end of Lewis (quoting, ordering, scheduling) was very frustrating. And since Lawrence no longer works for Lewis, I would not recommend them.
Jeff Krall
Jeff Krall
Aug 28, 2017
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Lewis Floor and Home installed carpet in our theatre room and a room in the basement that we converted to a large bedroom. The salesman was very knowledgeable and professional and took lots of time taking us around the extensive showroom to show us the many options available to us. They gave us great recommendations, the installers did a fantastic job installing the carpet and left our home immaculate! We feel that we received very fair pricing and the service is second to none. We will be going back to complete other flooring areas in our home and would highly recommend them to anyone looking
W. S.
W. S.
Jun 23, 2017
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Sales team was delightful and very helpful! My sales person made life very easy for me when choosing my carpet. Estimate was pretty accurate. Quality of product and installation was very good and well worth the price. There was a small
Snafu on installation timing. Installer showed up about 2 hours earlier than I was told, luckily I was home. Overall I'm extremely satisfied with price, quality, and timeliness! I'd definitely use Lewis again when doing a floor project.
Erin M.
Erin M.
Feb 15, 2017
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Larry was a pleasure to work with and our kitchen remodel is everything we dreamed it would be. Any home remodel is stressful but working with Larry made the process much easier. Larry was always available to help and answer questions and stayed true to the timeline he had originally given us. If any issues arose, he was always quick to respond or find an answer to the problem at hand. Amidst our kitchen remodel, we also re-stained our floors with another flooring company and Larry made that process stress free as possible and worked the kitchen renovations around the flooring schedule which was