Our mission is to make buying and selling cars fun, fair, and accessible to everyone. We're transforming the used car industry with a technology-driven, hassle-free customer experience. Previously, he co-founded Taxi Magic (now known as Curb), the first on-demand mobile transportation booking technology company, and worked at Google and BCG.
A Georgian immigrant, he was also the first student from the Soviet Union allowed to attend a private U.S. high school without a government sponsorship. He holds a BA in Political Science from Middlebury College. Previously, he was the Managing VP of Digital at Capital One, where he led the bank's technology transformation to mobile.
A Georgian immigrant, he was also the first student from the Soviet Union allowed to attend a private U.S. high school without a government sponsorship. He holds a BA in Political Science from Middlebury College. Previously, he was the Managing VP of Digital at Capital One, where he led the bank's technology transformation to mobile.
Services
Get personalized loan terms and monthly payment in minutes without impacting your credit score. Choose from Shift's network of trusted partners. Safeguard yourself from the unexpected costs of car ownership with a vehicle protection plan and gap coverage. Everything with Shift was flawless. I opted for the at-home test drive and immediately fell in love with my car.
To sell your car to Shift, use our estimator to find out how much your car is worth. If you like the estimate, you can schedule an evaluation with a Shift Concierge. The Shift Concierge will evaluate your vehicle and, if applicable, make adjustments to the initial offer based on condition. If you approve the finalized offer, we'll set up a direct transfer to your bank account (your bank usually deposits the funds in 3-7 business days).
Safeguard yourself from the unexpected costs of car ownership with a vehicle protection plan and gap coverage. Your interest rate is based on a number of factors including your credit score, monthly income, loan amount, and down payment amount. Shift serves customers of all credit profiles, including customers with minimal or poor credit histories.
Each car we feature has high-resolution photos, specs, vehicle history, and an attached carfax report. We track millions of data points on past and current prices for similar cars to ensure our prices are fair. We'll process all necessary paperwork, including DMV forms, title, transfer, and registration.
We're capturing customer demand and connecting that data with internal systems. Customers expect to be able to book appointments for a time and place that is convenient for them. At Shift we're starting to build systems that automatically match our capacity to predicted customer demand so that we have the right amount of agents working at the right time and customers find the appointments they are looking for.
Reviews (18)
Ddg N.
Jan 25, 2022
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Only responsive up until they take your car. after that, texting the person who picked up your car will be pointless. no response after that for a question. emails to follow up are not reaponded to in timely manner.
Again, when you are in the process, they respond like you are the only customer they have. after that, they respond like they could care less, if they reply.
also, they take a while to pay your existing loan or lease. You will most likely be paying another month on your loan/lease while they process and get their act together.
Again, when you are in the process, they respond like you are the only customer they have. after that, they respond like they could care less, if they reply.
also, they take a while to pay your existing loan or lease. You will most likely be paying another month on your loan/lease while they process and get their act together.
Andres G.
Jan 21, 2022
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Not a scam but there purchasing process needs work. I was told to come in right away and the process was quick 3 easy steps after which an ACH transfer would be sent to me within a few days. All in all the process takes just a few days. The reps who work there need to understand how system actually processes these deals, there is an additional 48 hour waiting period for an "internal inspection" of your vehicle plus they are short staffed and extremely busy so your timeline gets pushed out. The PLAID integration with your bank and their payment system can fail so they should have IT staff
Matthew Hendrickson
Jan 10, 2022
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I am happy with the car that I purchased from Shift, however they did sneak in a Shift Service Fee of $1250 in the pricing. Be aware that the price listed is not the full amount you pay and you should be wary that they will add in cost if they can. I asked what the fee was for ad there was no justification given only that it was in the fine print.
R. J. Cici J.
Jan 03, 2022
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What you see is what you're not getting!
Well I went to buy a Frontier Truck Nissan 2015 and SV6 cylinder manual for 21,000. Did the financing thing and then a few hours later the photos changed from a MANUAL transmission to a AUTOMATIC. They had a manual photo thats what I wanted. Ok here's the problem vechiles manual transmission photo look just like the auto transmission photo. So that's not the vehicle I WAS getting. Believe me 22 years in the Marine Corps I don't like surprises coming around the corner on a flatbed. My search continues another bum exposed. You don&apos
Well I went to buy a Frontier Truck Nissan 2015 and SV6 cylinder manual for 21,000. Did the financing thing and then a few hours later the photos changed from a MANUAL transmission to a AUTOMATIC. They had a manual photo thats what I wanted. Ok here's the problem vechiles manual transmission photo look just like the auto transmission photo. So that's not the vehicle I WAS getting. Believe me 22 years in the Marine Corps I don't like surprises coming around the corner on a flatbed. My search continues another bum exposed. You don&apos
Joseph Ochoa
Jan 03, 2022
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Don’t let the “non haggle” fool you or make you think you can’t negotiate. They’re a dealership and you can always negotiate. I had a bad experience with my first appointment. The vehicle was not in ready to sell conditions and would not turn on for my test drive. A first bad impression. A complete waste of time and gas. The “manager” offered to compensate. I asked him if he could discount the service fee which was $800 for the vehicle I was interested in. The manager said $1200 is too high assuming the service fee was $1200. I said how about $800 because that was the amount of the
Alex K.
Dec 30, 2021
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I found a car on their website Which was available purchase on their website. They claim their website is LIVE. I took an uber early morning to go get it and with an appointment I still had to wait to do the test drive, I had plans to go on a trip with tje car but the check engine light was on . I guess they missed that when they check the other 200 points they claim they checked!!!
They said they will fix it and Ill have to come back again and pay the full price once it's ready
Just want people to know this could happen to them also.
I bought another car from an actual Jaguar dealer
They said they will fix it and Ill have to come back again and pay the full price once it's ready
Just want people to know this could happen to them also.
I bought another car from an actual Jaguar dealer
Vivian Santana
Dec 24, 2021
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Lupe is the best associate there!! She made the process so easy and effortless. She had a great personality and character, was very positive and if there was a problem she found a solution to it right away! If you’re going to buy a car from this location I 100% recommend you ask to work with Lupe, she will take care of you! Thank you Lupe for all your help! Your company is very fortunate to have an employee like you that cares about her customers!
Elizah Banks
Dec 23, 2021
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Anthony Pace
Dec 21, 2021
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I was supposed to receive a call back in a week so I had time to decide on an extended warranty. I WAS NEVER CALLED!!!
Within a month and a half the following happened with the car:
The battery needed to be replaced!!
The back left tire does not hold air and needs to be filled every two weeks!!
The key to the trunk stopped working and the trunk can now only be opened by using the release by the driver's side door!!!
This is NOT professional of what is to be a reputable company!!!
Within a month and a half the following happened with the car:
The battery needed to be replaced!!
The back left tire does not hold air and needs to be filled every two weeks!!
The key to the trunk stopped working and the trunk can now only be opened by using the release by the driver's side door!!!
This is NOT professional of what is to be a reputable company!!!
Tamir Key
Dec 18, 2021
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I had an amazing experience. I got approved before I came to test drive my Mercedes truck and received $200 off. THEN EVERYONE WAS SO HELPFUL when I arrived. Joshua Esqueda helped me so thorough and made sure I got the best deal for my buck. Plus he was very helpful with important information about my purchase. Ashley helped me fill out the paperwork and she was so patient. She did phenomenal for this being her first sale. Lastly, Ricardo Sentia really broke down my payment process and made sure I knew exactly how my monthly would go. Everybody was so accommodating and I am so blessed that I came
Joe Altamirano
Dec 17, 2021
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If you guys are looking for a vehicle and are worried about who is trust worthy and very transparent look for LUPE she is AMAZING. BEST CAR BUYING EXPERIENCE EVER!!! She is committed to helping you in the best way possible!!! Recommend going to her 10/10 buying experience. not to mention Shift is a very honorable car company 2nd car from them and love both of them
Randy R.
Dec 12, 2021
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Worst car buying experience ever. Here is a list of all the horrible things that went wrong when buying a car from this place.
1. I put 250$ down-payment on a car that I was told is in Los Angeles. The car was electric with a 80 mile distance on a single charge so they agreed to transport the car to San Diego.
2. Days go by and I hear nothing about the car. I call and they say its not left LA yet and they will tell me when its in SD. More days go by so I call and they tell me now they won't transport the car and I need to pick it up. They offered me some buy it now scheme and a transportation
1. I put 250$ down-payment on a car that I was told is in Los Angeles. The car was electric with a 80 mile distance on a single charge so they agreed to transport the car to San Diego.
2. Days go by and I hear nothing about the car. I call and they say its not left LA yet and they will tell me when its in SD. More days go by so I call and they tell me now they won't transport the car and I need to pick it up. They offered me some buy it now scheme and a transportation
Katrina Jung
Nov 11, 2021
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Had an amazing experience calling for information, as I was a new car buyer and had no idea where to start with the process. Sandy Barillas left me a voicemail prompting me to call back, and I'm glad I did! She was so professional, patient, and kind about answering all my questions. I would've felt lost without her! I really thought she was the manager with that amazing attitude. Turns out she wasn't, but she really should be :)
Sadly, both times they delivered the car for a test drive, there were issues (popped tire, and bad brakes). I decided not to purchase the car after that, but the experience
Sadly, both times they delivered the car for a test drive, there were issues (popped tire, and bad brakes). I decided not to purchase the car after that, but the experience
Roxana Gutierrez
Nov 11, 2021
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I came to look at cars ( my brother bought it) we asked for a discount on some scratches and wear and tear that weren't listed on the website. The guy that helped us was nice , but he had to ask his supervisor for this discount. He had left his email signed in on the iPad we were using and we saw the supervisor replied with (no more than (....$) these people are phishing for discount ) how rude !! these defects weren't listed on the website which is why we asked.
Carlo M.
Oct 30, 2021
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Christian J.
Oct 08, 2021
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Fabian S.
Sep 23, 2021
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I have been on the market for new (used) car for the past several months. After spending countless of hours online comparing cars from many different dealers, I just couldn't find a decent car for the price I was looking for. Most dealers advertise a vehicle online for a certain price to get you in, then afterwards hit you with all these extra fees/add-ons and try to pressure you to accept their terms. I was very close to purchasing a vehicle that was previously used as a rental, but ended up walking out at the last minute and I am so glad I did.
During another round of car browsing online
During another round of car browsing online
May Lene D.
May 27, 2021
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Update response to Nic F.
The text from your company stated and I quote, "the vehicle you scheduled for a test drive had a hiccup that needs attention", sounds like the car to me! Anyhoo, you didn't address why I was notified 4 hours later from my appointment time and sending a text at 8pm at night is not very professional!
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I'm in the market looking to purchase a vehicle and my sister told me about Shift. Shift sounded simple and stress free. Look for a car ask for a test drive and they come to you and allow you 20 mins to test drive either with a rep in the car or not
The text from your company stated and I quote, "the vehicle you scheduled for a test drive had a hiccup that needs attention", sounds like the car to me! Anyhoo, you didn't address why I was notified 4 hours later from my appointment time and sending a text at 8pm at night is not very professional!
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I'm in the market looking to purchase a vehicle and my sister told me about Shift. Shift sounded simple and stress free. Look for a car ask for a test drive and they come to you and allow you 20 mins to test drive either with a rep in the car or not
