Kelly's Auto

Positive: Professionalism, Punctuality, Quality, Value
Every time we come to Kelly’s Auto Care, it’s always the same, CONSISTENT in everything they do! We are very happy with their services.
Services: Body & Trim, Painting

I went to the shop today as this was one of the places recommended by my car insurance. The staff was not very professional or friendly. When I walked into the office no one spoke to me or greeted me for the first five or so minutes that I was there. One of the men was helping a customer. There was another man at the front desk who was helping no one and instead of acknowledging me and at least saying "someone will be with you shortly" he looked at me, turned around, and walked off. The customer that was being served left and the man at the desk tended to other things for another five or so minutes

This place is committing fraud. I was rear ended and needed a new bumper for 4k. Kelly's Auto Care was on the list of available auto service companies I could visit. I received my assessment and the insurance adjuster stated my car needed some extra cosmetic work (headlights, light scratches, passenger rear view mirror etc), it was about an extra 5k. I asked Bryan if all this work was going to be included. He insisted that was the case. One week later l show up and only my bumper was fixed and but my statement was for the full 9k. I protested and showed him the insurance claim. Line item by line

Positive: Professionalism, Punctuality, Quality, Value
Bryan Lee is professional, polite, and timely. He gets the job done and keeps you informed! Totally recommend!

Very courteous. Professional. Had car checked for estimate. Will take it in next week. Given time repair will take. Estimate with photos immediately sent to my email. Feel confident job will be done well. Will you know. Waiting area clean.

A great car mechanic. Fixed my car's mechanical problem quickly, with clear communication throughout the process. I trust them greatly and will be back.

UNPROFESSIONAL. I am truly disappointed that I had the worst experience this morning at Kelly Auto. I got in to an accident earlier this week and had arranged to get an estimate there with my insurance company yesterday. I also called yesterday to see when I should come in and was told to come in between 8am to 10am.
I showed up at 9:30am in a perfectly good mood (it is Friday morning) and was looked up and down from the moment I walked in by the “manager” who was sitting behind the desk closest to the door. The man made little eye contact with me, and stopped me halfway from filling out my

John runs a very tight auto repair shop..they have serviced seven cars in my family over the years and we trust no other.. excellent service and care and get you in and out in a reasonable amount of time and their rates are fair and competitive.. they are conveniently located on Howell Mill Road in Midtown just a few blocks from I-75 and the Downtown Connector.. Kelly’s Auto is KING..! John is the Best..! Michele Ravenel &Julia Chabannes

Positive: Professionalism, Punctuality, Quality, Value
Hands down the best experience I have ever had with Automotive repair. Kelly was so fast, helpful and on it. They even followed up the next day to make sure everything was working out well. I can't recommend them enough!
Services: Check engine light diagnostic, Transmission