At LCP Transportation LLC, we offer a full range of non-emergency transportation services. Whether you, your loved ones, or your patients need a ride, we've got you covered. Our team of Transportation Concierge Service Representatives treats every member with respect and has extensive qualifications to transport and serve unique populations.
Many of our TCSRs have thousands of trips worth of experience, and we equip them with a full fleet of safe vehicles to meet any non-emergency transportation need. We keep wait times minimal, arrive on time and get to and from destinations in a timely fashion - all while ensuring the total safety of every passenger.
Many of our TCSRs have thousands of trips worth of experience, and we equip them with a full fleet of safe vehicles to meet any non-emergency transportation need. We keep wait times minimal, arrive on time and get to and from destinations in a timely fashion - all while ensuring the total safety of every passenger.
Services
LCP Transportation, LLC., is a proven provider of non-emergency transportation solutions. Established in 1998, LCP continues to be a valued partner for national MCOs and HMOs, providing efficient transportation management and customer service.
The company strategically focuses on core disciplines such as Medicaid transportation, transportation brokering, utilization management reporting, call center services, and proprietary transportation software.
The company strategically focuses on core disciplines such as Medicaid transportation, transportation brokering, utilization management reporting, call center services, and proprietary transportation software.
Our LCP family strives to be the leader in transportation to ensure medical care is assailable to the Community we serve. The task of assuring appropriate, safe, professional, and timely transportation for a network of clients is one requiring aggressive and detailed planning. Organization and clearly defined procedures have been developed and implemented.
Since 1998 LCP transportation has maintained strong relations with transportation vendors in the communities that we serve. We work with vendors in designated areas that understand the traffic patterns, and communities in our ever-expanding service areas. Please feel free to review the resources that will help you better understand what it takes to become a vendor partner with LCP.
Reviews (10)
Amanda Hines
Jan 21, 2022
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1of 3 complaints. STATE OF INDIANA HELP! They did it to me AGAIN!
AFTER calling in to say I'm ready to be picked the lady said she contacted the driver and will be there within the hour. So an hour comes and goes. I call back. Wait 10 minutes because dispatch can't find a driver. She call me back another 10 minutes and say a computer glitch....!liar. Someone will be there in about 40 minutes. PICKUP 9:15am. Right now 1:35. I have another 40 minute wait!
2. I am old and disabled. In poor health. My driver couldn't come get me so the had to ask someone else to pick me up in Huntington and take
AFTER calling in to say I'm ready to be picked the lady said she contacted the driver and will be there within the hour. So an hour comes and goes. I call back. Wait 10 minutes because dispatch can't find a driver. She call me back another 10 minutes and say a computer glitch....!liar. Someone will be there in about 40 minutes. PICKUP 9:15am. Right now 1:35. I have another 40 minute wait!
2. I am old and disabled. In poor health. My driver couldn't come get me so the had to ask someone else to pick me up in Huntington and take
Cynthia Crawley
Nov 20, 2021
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They've failed to provide a driver even tho I scheduled in enough time. They've cause me to miss important Dr visits and have cost me 2 doctors. They wait til day of pick up to say they didnt have a driver thankfully I can stay at my moms in another town so I don't miss surgery that is necessary, upon speaking to a rep I've been cursed at, they've gotten rude and unprofessional.
Joseph Aldridge
Oct 19, 2021
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My ride was scheduled for 10:10a, it was an urgent one way, they said they would be there by 12:10, so when I called at 12:30, they had to put me on hold multiple times just to tell me they would Call me back. After 5 minutes I had my mom send me money so I could pay for a Lyft, and after it was already paid for LCP transportation LLC called me back and said they were going to get me a Lyft. Terribly unreliable.
Trevor T.
Oct 15, 2021
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In my four years of being at LCP and one of its youngest employees i can honestly say like any other work place it comes with its challenges, However i wouldn't want to work any place else.Honestly. The leadership team really stands on promoting within even if it requires extensive training/development. LCP has alos Progressed A LOT in the past two years which has been great to see/be apart of. If your someone reading these reviews i encourage you to join the team and create tour own experience.
Julia Brisard
Sep 19, 2021
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Shawna Bruce
Aug 23, 2021
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Marie Beard
Aug 15, 2021
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I was fine with LCP until yesterday. I waited 2 and 1/2 hours to be picked up from my appointment after being lied to about me calling to request pickup. Then I received a call later in the day saying I could not be accommodated for a future ride due to the shortage of drivers. They claim 6 vendors were unable to fill this request. I personally don't believe it. I'm tired of people using COVID as the reason it is being used as a excuse now. Life still has to go on. Put on a mask, sanitize between patients, wear gloves and keep it moving. I have future physical therapy appointments coming up. I
Bonnie Potter
Aug 14, 2021
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Never showed up no1 called said i never scheduled an appt for said day no apologies whatsoever then i call to find out where my ride is cause u have to wait 30 min b4 the "said" pick up time appt in in 30 min but wont b able to pick u up for 2 hours aft u have yo b 2 ur appt and i have no other way to appts n city bus doesnt go that far in that direction i know every1 needs workers but come on have the courtesy to call n tell u they cant do their job some state ran service unhappy rider
Miracle Dismuke
Jul 30, 2021
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I had been having problems with LCP canceling transportation on me and drivers not following notes (I need was d a call when they arrived). I even had one of my doctors drop my case due to LCP not showing up to take me to appointments.
Since they have been outsourcing to other company drivers, I haven't had a problem with long distance transportation. I will have to try inner-city transportation when an appointment comes up.
Since they have been outsourcing to other company drivers, I haven't had a problem with long distance transportation. I will have to try inner-city transportation when an appointment comes up.
Robert Dodson
Jun 22, 2021
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Awful! I missed a surgery appointment today due to lack of communication on their part and the driver showing up at my job INSTEAD of my home for pickup. The appointment before that I watched the driver come into the complex, drive around the building and attempt to leave the complex without even calling me or having the dispatch call me! Dude was not even there for a minute! If I hadn't stopped him I would have missed that appointment too. Today is really important and I called over a 24 notice to update and the operator confirmed everything with me before disconnecting the call. Now I'm hearing
