At Pinnacle HVAC, we strive to bring Massachusetts homeowners and business owners the very best in furnace and air conditioner repairs, installation, and maintenance. Since 2001, when Jay Savoie founded the company, our number one goal has been to reach the pinnacle of customer service. That means to be the very best.
It's a lofty goal, but we think it's one worth striving for every single day. High Quality Heating and Cooling Equipment (we install Carrier and Goodman furnaces & ACs). From the time he was 14 years old, Jay Savoie worked for his father's heating and cooling company. You might say he's got Freon in his veins.
It's a lofty goal, but we think it's one worth striving for every single day. High Quality Heating and Cooling Equipment (we install Carrier and Goodman furnaces & ACs). From the time he was 14 years old, Jay Savoie worked for his father's heating and cooling company. You might say he's got Freon in his veins.
Services
At Pinnacle HVAC, we've been providing top-notch heating and cooling services to the homeowners and businesses of Acton and surrounding areas since 2001. We are a locally owned and family run business and we pride ourselves on providing not only the best heating and cooling service but the best customer service you'll find anywhere.
Who offers round-the-clock air conditioner repairs in Framingham and surrounding areas? Pinnacle HVAC. When your air conditioner breaks down in the middle of the night, call Pinnacle HVAC for fast, reliable air conditioner repair at a fair price. Our technicians are trained to fix every make and model and they fix it right the first time.
Many people don't realize that proper installation is even more important than the make or model of furnace or air conditioner that you choose. Without proper installation, your furnace or AC may not run as efficiently or have as long of a life span in the long run. At Pinnacle HVAC, our technicians are highly trained and skilled at installing any brand of furnace or AC.
Ductless Mini Splits are a great option for heating or cooling a room or space that has typically been difficult to control before; such as a sun room/porch, garage, an addition, workshop, or a finished attic in your home. This can be an entire home solution or room by room solution for keeping you comfortable all year long.
When you need any type of heating system or oil burner repaired there's only one company to call - Pinnacle HVAC. We provide fast, fixed-right-the-first-time oil burner repairs to Massachusetts homeowners at a fair price. Our technicians are trained to work on all makes and models of heating systems; burners and furnaces.
Reviews (9)
Holt Murray
Jun 15, 2021
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I think there is a disconnect somewhere - our technician was great, and I see the other reviews, but we had them come in Tuesday and no diagnosis has gone on to the Home Shield service that connected us to them. Two stars so far. The onsite service onsite was great; the man who came to our place to diagnose the AC problem was awesome. But that's the last we've heard from them. That was Tuesday; it's now Friday and the Home Shield service we used that had Pinnacle come to help us still has not received the diagnosis from Pinnacle, so nothing is fixed.
We've called daily and nothing has happened
We've called daily and nothing has happened
Cee Colon
Feb 21, 2021
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What can i say?
During a mid winter cold snap my 30 year old boiler started having an "you need to appreciate me" attitude and one of our heating zones stopped working. Obviously we werent happy and we needed help ASAP. I called Pinnacle and they scheduled something immediately. Team member Mike came out on time and diagnosed the issue promptly and remarkably resolved it almost as quick. It took Mike no time at all to get our home heated again and bring back smiles to my family who were living with blankets draped over them. We are super happy with the service.
Cant say enough about Mike himself
During a mid winter cold snap my 30 year old boiler started having an "you need to appreciate me" attitude and one of our heating zones stopped working. Obviously we werent happy and we needed help ASAP. I called Pinnacle and they scheduled something immediately. Team member Mike came out on time and diagnosed the issue promptly and remarkably resolved it almost as quick. It took Mike no time at all to get our home heated again and bring back smiles to my family who were living with blankets draped over them. We are super happy with the service.
Cant say enough about Mike himself
David Fioretti
Dec 12, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Have been using Jay and his team for 10 years at multiple residences. Most importantly they have always done great work, but also have always been extremely professional and one of the few repair technicians that is always on time. I cannot recommend them enough!
Services: HVAC maintenance, HVAC repair, AC installation, Thermostat installation
Have been using Jay and his team for 10 years at multiple residences. Most importantly they have always done great work, but also have always been extremely professional and one of the few repair technicians that is always on time. I cannot recommend them enough!
Services: HVAC maintenance, HVAC repair, AC installation, Thermostat installation
David Averback
Oct 14, 2020
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Positive: Punctuality, Quality, Responsiveness, Value
Had a broken Honeywell WiFi thermostat. called Pinnacle (have used them multiple times) Mike came out and replaced it. He programmed the new one so it works great. Mike is a pleasure to do business with and very competent. Highly recommend Pinnacle for HVAC work!
Had a broken Honeywell WiFi thermostat. called Pinnacle (have used them multiple times) Mike came out and replaced it. He programmed the new one so it works great. Mike is a pleasure to do business with and very competent. Highly recommend Pinnacle for HVAC work!
Sara P.
Sep 11, 2020
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I highly recommend Pinnacle for any HVAC needs, I easily scheduled routine maintence on both heating and cooling units on behalf of my neighbors and I and could not have been happier with the service. Ben and his counterpart were friendly, knowledgable and helpful throughout the entire service and gave useful tips to extend the life of the units. I would highly recommend Pinnacle for any HVAC needs and plan to use them again in the future.
Elias Haddad
Aug 31, 2020
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I had an emergency recently where our 20+ year old furnace started making crazy drilling noises whenever it kicked on. I called Pinnacle HVAC, and they managed to get someone out to the house to see it the same day. When they came out, they were able to identify the issue quickly. Due to the nature of how old our furnace is, parts aren't readily available and easy to find. But Pinnacle did all the work to call around and find the parts needed. They made sure the most important elements would be overnighted and gave us a number to call when they arrived. Thankfully the most essential part arrived
Erin B.
Jan 20, 2020
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Danielle D.
Aug 17, 2017
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I highly recommend these guys. I found Jay and Ben to be really nice, friendly, smart guys and they installed a great product for me (combo gas boiler and water heater). They helped get me $2,000 worth of coverage under my American Home Shield home warranty and also talked me through the $3,000 Mass Save rebate so we only ended up paying 50% out of pocket to replace our heating system. I work in building management in Boston so I have dealt with a LOT of contractors, and what I really appreciated about Ben and Jay is that they took the time to explain how things worked, what my options were
Jamela B.
Jul 06, 2016
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THEEEEEE worst customer service ever! I wouldn't use this company if it was THE last HVAC repair co in the world. This contractor was supplied through American Home Shield. The initial service request was 16 days ago. Contractor came to my house and determined a part would need to be ordered, but has NOT answered my numerous phone calls. It's currently 98 degrees outside and we still have not received an update. Called AHS numerous times and they were able to reach Contractor who confirmed part was delivered last week and I would be contacted. I have YET to be contacted. At this
