Joy Transportation
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Joy Transportation
We offer the finest non-emergency transportation in the Twin Cities area. You can be assured that our highly experienced staff will handle your needs promptly and professionally. Joy transportation is a non-emergency medical transportation company focused on providing safe, reliable and punctual transportation for our clients.

As providers of non-emergency transportation services for the Twin Cities area, we are committed to providing the highest level of satisfaction to our clients. Our professional staff will work hard to ensure your family member or client will arrive safely and on-time to their destination. Our fleet consists of late model sedans & passenger vans.
Services
Since 2001, our business was founded on the principle of good service, since then we have been providing transportation that is timely, caring and professional. Our staff is experienced and will treat you or your clients with the utmost care and respect. Our client's safety and comfort are our number one concern, and our vehicles are routinely maintained for safety.
We specialize in providing non-emergency, ambulatory & STS transportation services. Our company is currently accepting clients that carry MA (Medical Assistance) as their medical insurance provider. In order to schedule transportation or check elegibility for MA, please contact MTM (Medical Transportation Managment) 1-866-467-1724.
Reviews (9)
Lauren Jandro
Lauren Jandro
Aug 02, 2021
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We have worked with many transportation companies over the years. Joy is one of the very best. They’re easy to communicate with when I have a question or a problem. They have been very accommodating when we’ve need to make changes. Consistent pick-up times also.
Kira C.
Kira C.
Dec 27, 2020
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Driver asked when I needed to be picked up, I told him 4 and it’s now 4:30 and he is nowhere to be found! This driver is always on the phone and he’s super loud. I’d love to be able to listen to my music while in the car instead of hearing him screaming at whoever he’s on speaker phone with. Just unprofessional.
Cody Baker
Cody Baker
Nov 07, 2020
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It is next to impossible to get ahold of anyone in the company they only have a personal cell phone for dispatch multiple days ive called 10+ times with messages no answer or call back. If your company is giving rides your dispatch should be answering callsincase theirs a problemwith their driver ride or passenger I WOULD GIVE NEGATIVE STARS IF POSSIBLE
Olivia Brandjord
Olivia Brandjord
Jan 22, 2020
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I work as a social services worker and take quite a few cab rides, I rode with a client today using Joy Transportation. We had Chris and he was AMAZING. The person I was with tends to worry and can ask quite a few questions - sometimes coming off as rude but that's not the intent. Chris was so patient and answered every question she had, even confirming the pick up time which most drivers don't care to do. Definitely asking or Chris next time!!
Taby A.
Taby A.
Dec 18, 2019
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Worst and unprofessional! Lack of good communication skills! 100% late everyday! Have no respect for the passenger and their parents! I would never recommend this service to anyone!
Adam Guldberg
Adam Guldberg
Dec 16, 2019
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Reckless driver flicked off other drivers who had the right of way.STEER CLEAR!!
Tim Miller
Tim Miller
Jan 27, 2018
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I would prefer to give 0 stars. Very dangerous driver on the road this morning. Speeding through traffic and cutting off two drivers. Great job Joy! Maybe better training is needed.
Amanda Fannon
Amanda Fannon
Nov 15, 2017
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Great company! My son has ridden with Joy for almost a year and can't say enough good things about them. Professional, and really good drivers. We've used 2 other transportation companies in the past and Joy surpasses the others by far.
Nitoria Cobb
Nitoria Cobb
Aug 21, 2016
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A driver spit on my special needs child and the dispatch didn't say he would look into it or speak with the driver, he simply said "I don't believe it" DO NOT TRUST THEM WITH YOUR CHILDREN OR ELDER LOVED ONES!!!!!