Just minutes from Gerald R. Ford International Airport & the Grand Rapids downtown city center, the hotel is an ideal choice for both business & leisure travelers. With exceptional service and amenities, these upscale room accommodations have everything you need for a memorable trip. One of the few true convention and catering venues in Grand Rapids.
With more than 20,000 sq. Our on-site fitness facility, open 24 hours a day 7 days a week, features a Universal weight lifting station, free weights, treadmill, stationary bike, and eliptical machine. Also, available are an indoor/outdoor swimming pool, hot tub and sauna. For a great place to unwind, Aryana Restaurant and Bar is a popular choice among our hotel's guests.
With more than 20,000 sq. Our on-site fitness facility, open 24 hours a day 7 days a week, features a Universal weight lifting station, free weights, treadmill, stationary bike, and eliptical machine. Also, available are an indoor/outdoor swimming pool, hot tub and sauna. For a great place to unwind, Aryana Restaurant and Bar is a popular choice among our hotel's guests.
Services
Do you want your dream wedding to be traditional, classic and elegant or a fun filled themed wedding?. Creating weddings is the highest priority at The Plaza Grand Rapids Hotel. For every occasion, our dedicated and experienced staff provides professional event management, catering, and support services to consistently achieve this goal.
The Plaza Grand Rapids Hotel offers 20,000 square feet of elegant conference space that will accommodate up to 600 guests, with full banquet and catering options, flexible room layouts with personal service by our staff that is dedicated to make your event a success - your personal Crowne Meetings Manager will help you plan your event.
Reviews (10)
Mark Heydenburg
Dec 24, 2021
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Donna Gillette
Dec 21, 2021
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Taranchula Sting
Nov 22, 2021
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First time there. Located near airport in Grand Rapids. Was a very busy place. Lots of events and meetings going on. Was there with Family who had an event going on. Check-in was easy and rooms were accommodating. The hotel has seen better days. Friendly Customer Service. And there was a breakfast buffet.
Jaishree Khatri
Nov 17, 2021
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It was not the best experience staying here. The entire lobby/first floor reeked of curry. Our room was very dark but one bulb was burnt out. We had them bring up a new bulb but it didn’t help. It was just a very dark room. The voicemail system was down so the phone in our room flashed a red light into the dark all night long. We ended up covering it up so not a huge deal. But.. The heating/air conditioning unit was exceptionally loud even for a hotel. To the point that it was disruptive to our sleep all night long and we were exhausted all the next day when we traveled. Pretty much ruined our
Nathan Roden
Oct 26, 2021
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First of all when I checked in the hotel, I walked into the room and it wreaked of mold and smoke in the room. I went down to the front desk and they did change my room for me asap. I walked in the second room and it smelled worse. We decided to stay here just because it was for 1 night.
Later when we got back in after dinner, we rolled the covers back to go to sleep and the sheets were dirty. Looked like it was soiled pee stained sheets. We called front desk and they did bring up a change of sheets. Then they were the wrong size. By that time we turned on the tv and the remote didn’t work.
Later when we got back in after dinner, we rolled the covers back to go to sleep and the sheets were dirty. Looked like it was soiled pee stained sheets. We called front desk and they did bring up a change of sheets. Then they were the wrong size. By that time we turned on the tv and the remote didn’t work.
LaNyce Bond
Oct 06, 2021
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This is a 2-star hotel. The halls reeked of weed. The crown molding was coming off in the hallway of the second floor. The bathrooms are ridiculously small and the room is just whatever.
The pool and the other amenities look nice on the website but the area is not the best looking and the hotel was just ok. Service was nice but honestly would not stay again.
The pool and the other amenities look nice on the website but the area is not the best looking and the hotel was just ok. Service was nice but honestly would not stay again.
Elizabeth Kirwan
Oct 01, 2021
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Do not be deceived. This is no where near a 4 star hotel. 1-2 at best. The only reason we stayed here was because we were in town for a stay and play tournament. The hotel is old, moldy, smelly and needs complete gut rehab. Bathrooms are so small you can barely turn around. Mold on ceiling. Doors don’t shut and all warped. Carpet is so old and dingy. Bedding is worse than hospital sheets. TVs say they are a Crowne Plaza affiliate, but believe that status has been revoked. Although we filled their hotel, staff was less than friendly. One would think they would jump for joy with a full hotel at
Cowgirl Make-Up
Sep 23, 2021
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I don't usually take time to do a review, but this hotel and the staff was beyond amazing! We have a 2 week old baby who has special needs for her formula and Orbits advertised the room incorrectly. When I called the front desk to ask what I can do about a fridge and and a microwave they did not hesitate and brought us both right away even through my room did not come with it! We decided to stay one more night and they upgraded us for free to accommodate our needs!
This hotel maybe a little on the old side, but its very clean and we'll taken care of. A few things don't work great but they let
This hotel maybe a little on the old side, but its very clean and we'll taken care of. A few things don't work great but they let
Andrea Henson
Sep 20, 2021
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Joe Schultz
Jul 29, 2021
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I have never given a one star rating due to the lack of Accessibility...until now!
We checked in to a handicap-accessible room on the second floor. The elevator was small for a wheelchair, and inaccessible for a mobility scooter.
The door to the bathroom was wide enough, but not the door to get into the room!
The room was too small to turn or maneuver a wheelchair around. There was also a cord that was covered with tape going across the floor. A speed bump, perhaps?
The handicap parking was no where near the lobby, which was the only entrance, due to Covid.
The parking spots close to the lobby
We checked in to a handicap-accessible room on the second floor. The elevator was small for a wheelchair, and inaccessible for a mobility scooter.
The door to the bathroom was wide enough, but not the door to get into the room!
The room was too small to turn or maneuver a wheelchair around. There was also a cord that was covered with tape going across the floor. A speed bump, perhaps?
The handicap parking was no where near the lobby, which was the only entrance, due to Covid.
The parking spots close to the lobby
