Auto House USA sells used and pre-owned luxury vehicles to our valued customers in Boston, Greater Boston, The North Shore, All-New England, Rhode Island, Cape Cod and The Islands, New Hampshire, and, Maine, Pittsfield, Townsend, Haverhill, Lawrence, Lowell, Springfield, Worcester, even Vermont and Connecticut, and beyond.
We are located in Saugus Massachusetts and specialize in the sales of quality used and preowned automobiles such as used Audi, Acura, Lexus, BMW, Mercedes-Benz, Porsche, Volvo, Infiniti, Jaguar, Acura, LandRover, as well as other used imported vehicles such as Nissan, Toyota, Volkswagen, and Honda and domestic makes and models such as Ford, GMC, Chevrolet, and Chrysler.
We are located in Saugus Massachusetts and specialize in the sales of quality used and preowned automobiles such as used Audi, Acura, Lexus, BMW, Mercedes-Benz, Porsche, Volvo, Infiniti, Jaguar, Acura, LandRover, as well as other used imported vehicles such as Nissan, Toyota, Volkswagen, and Honda and domestic makes and models such as Ford, GMC, Chevrolet, and Chrysler.
Reviews (16)
Michael Magner
Dec 30, 2021
Report
I purchased a 2014 Audi A4 for my daughter through Auto House over three years ago. I do not like to give a review just upon purchase. I wanted to give my experience and the status of the car three years later as I feel this is the best way to do reviews. In no way am I associated with dealership.
When we saw the vehicle it was in better than average shape. They applied zero pressure. They handed me the keys and told me to take my time looking at it. It was in great condition and there was a small issue that was taken care of. They were not comfortable with the wear of the brakes in which they
When we saw the vehicle it was in better than average shape. They applied zero pressure. They handed me the keys and told me to take my time looking at it. It was in great condition and there was a small issue that was taken care of. They were not comfortable with the wear of the brakes in which they
Brian Walsh
Dec 03, 2021
Report
Ali and Mike were both great guys, easy to work with. Very honest. Mike was over the top, after I bought the Range Rover, Mike had a bunch of work done to the engine to make sure the car was perfect. I then had the car checked out at the Land Rover dealer near me, additional items were found on the boarder line of needed to be repaired. I told Mike, he took the car back and repaired the three items with no question asked as a warranty item. These three items would have cost over $3K at the dealer. Ali and Mike thanks again your the best
Sharon Tate
Nov 29, 2021
Report
We had a great experience! Ali ,and Jason has great customer service. They are very kind, and helpful! There was no pressure or rush to purchase. They are trust worthy, and they listened to us. Their communication is quick, and clear (e-mail or in person). Final price was exactly as negotiated (no last-minute surprises).
They have many great cars on their lot. If we had to choose again we would go to them time ,and time again.
They have many great cars on their lot. If we had to choose again we would go to them time ,and time again.
Jesse Rebecca Jackson
Nov 22, 2021
Report
I bought a 2013 Nissan Rough at Saugus Auto Mall and it was a great experience! It was quick, easy, and hassle free. The salesman and financial specialist took the time to answer all my questions and were transparent so I really understood the process and the break down of the total price. Compared to dealerships in the past where I left feeling cheated or confused I would 100% recommend this shop instead!!!!
Amy Martin
Nov 21, 2021
Report
Mike P.
Nov 16, 2021
Report
I have purchased two cars from Auto House USA. After some tough experiences with used cars in the past, Thw gang at Auto House we’re a breath of fresh air! So easy to work with, so transparent and honest. There is a reason that I came back to them years later to buy a second car, and it’s the same reason that I’ll come back and buy my next car.
I highly recommend them - you will not be disappointed!
I highly recommend them - you will not be disappointed!
Daniel Hart
Oct 25, 2021
Report
My experience buying my used car (and trading in my old car) at Auto House USA was seamless. The staff were incredibly friendly and responsive. I worked most closely with Ali, who was terrific. I never felt pressured and always got the information I needed in a timely manner. The car itself is in great shape and is exactly what I was looking for. I would highly recommend Auto House USA to anybody who is in the market for a used car.
Gayle Keeshen
Oct 04, 2021
Report
I cannot say enough positive words about working with Ali at Auto House! Personable, calm, knowledgeable, and never pushy. He went above and beyond to make our car buying experience, from out of State, simple and successful. He drove the car to Maine for us!!!! The car was immaculate and my husband looks forward to driving it with confidence for many years. Bravo on outstanding customer service! I will look here first when we need our next car and recommend Auto House without reservation.
Peter C.
Feb 01, 2020
Report
Sara T.
Nov 04, 2019
Report
I spent a year looking for the right car online, when I found my car at Auto House it was in terrific condition, well cared for and adequately priced.
The guys there are straightforward, no-nonsense type guys who didn't talk my ear off making deals, I would suggest preparing your questions ahead of time and ask as many as you want. They were open with the pre purchase inspection and additional repairs needed, and it was easy to communicate with them before, during and after my purchase.
I am really happy with my purchase (3 months ago) and would go back for quality used cars.
The guys there are straightforward, no-nonsense type guys who didn't talk my ear off making deals, I would suggest preparing your questions ahead of time and ask as many as you want. They were open with the pre purchase inspection and additional repairs needed, and it was easy to communicate with them before, during and after my purchase.
I am really happy with my purchase (3 months ago) and would go back for quality used cars.
Jimmy W.
Oct 05, 2019
Report
Bought a 2009 Chevy Tahoe LTZ just about a year ago and of course I over paid but I love the car, I also purchased the extended warranty, now the truck has had nothing but issues and has been to the dealer tons of times within the past year it's none stop. Now the dealer has just brought to my attention that the frame will be needing a replacement or major repair. I would stay far away from this place at all cost.
Matthew S.
Aug 04, 2017
Report
Great experience! Bruce and Jason were very helpful and no pressure experience. First time went in and test drove the car. Left without having to feel like I had to buy it and went back home to think about it. Came back a week later to make the purchase. They handled all the paper work on their size and was a breeze. All I had to do was come pick up the keys. Very fast and easy!
Daniel C.
Feb 27, 2016
Report
Spoke with a guy this morning about a 2007 land cruiser.
WORST salesperson I've ever spoken to. Rude, curt and completely disinterested in talking to me or entertaining any offer on the vehicle. When I mentioned about negotiating a price he gave me a price that was HIGHER than listed! Saying "well, we are negotiating aren't we?"
Seriously who says that!
I can only imagine their business must be flourishing in this economy and they simply don't need the sales. My offer was fair and above KBB, he said "why would I sell it for that when I could get asking price!"
WORST salesperson I've ever spoken to. Rude, curt and completely disinterested in talking to me or entertaining any offer on the vehicle. When I mentioned about negotiating a price he gave me a price that was HIGHER than listed! Saying "well, we are negotiating aren't we?"
Seriously who says that!
I can only imagine their business must be flourishing in this economy and they simply don't need the sales. My offer was fair and above KBB, he said "why would I sell it for that when I could get asking price!"
Rey M.
Jun 04, 2015
Report
I was looking for a commuter car is my budget but had finally decided to take the chance and buy a new vehicle. I knew I wanted to shop locally therefore I sent off e-mails to local dealers in Saugus/Malden and the folks at this shop responded quickly & warmly and answered the many questions that I had for them. Now I am not waiting anymore for the other dealers to respond back. When we walked on the lot, there were no high-pressure pushing sales people attacking us as soon as we stepped foot on this shop. We casually walked up to a sales representative and asked for Alan, the rep that had
Jeff D.
Dec 01, 2014
Report
I've read the reviews here, before making the decision. I must admit I was very apprehensive about making the purchase based on these reviews.
I met the dealer in their other location to simply look at the car. I searched online, searched other dealers and private sales. This was price wise, the best deal going for the car and price I wanted to pay. I didn't negotiate. I didn't haggle.
The car was purchased, picked up and had a minor problem which they took care of immediately and without incident.
Car Sales people are all slime. Like Politicians it just goes without saying.
I met the dealer in their other location to simply look at the car. I searched online, searched other dealers and private sales. This was price wise, the best deal going for the car and price I wanted to pay. I didn't negotiate. I didn't haggle.
The car was purchased, picked up and had a minor problem which they took care of immediately and without incident.
Car Sales people are all slime. Like Politicians it just goes without saying.
Tim S.
Apr 02, 2013
Report
Quite the facade - not to be trusted...
[wrote this a while ago but apparently it never posted and since my car is still having issues thought I'd make sure it was on the record].
I bought a "certified" Audi from these people earlier this year [2011] and had much more than my fair share of trouble with it.
It seemed like a great deal initially; low mileage, perfect condition exterior except for a few scrapes on the bumper and a few other cosmetic things - all of which AutoHouseUSA told me would be replaced, as new. And of course, the car had supposedly undergone its rigorous
[wrote this a while ago but apparently it never posted and since my car is still having issues thought I'd make sure it was on the record].
I bought a "certified" Audi from these people earlier this year [2011] and had much more than my fair share of trouble with it.
It seemed like a great deal initially; low mileage, perfect condition exterior except for a few scrapes on the bumper and a few other cosmetic things - all of which AutoHouseUSA told me would be replaced, as new. And of course, the car had supposedly undergone its rigorous
