The customer's needs always come first at Rusty Eck Ford Collision Center. We know that you have high expectations, and as Wichita's best body shop, offering auto body repair to Wichita KS and the surrounding areas, we enjoy the challenge of meeting and exceeding those standards each and every time.
Please stop by and allow us to demonstrate our commitment to excellence! Our experienced and friendly staff is eager to share it's knowledge and enthusiasm with you. We encourage you to read about all the services we offer and our commitment to standing behind our work! You can also request more information or schedule a free vehicle repair estimate online or by calling 316-685-4357.
Please stop by and allow us to demonstrate our commitment to excellence! Our experienced and friendly staff is eager to share it's knowledge and enthusiasm with you. We encourage you to read about all the services we offer and our commitment to standing behind our work! You can also request more information or schedule a free vehicle repair estimate online or by calling 316-685-4357.
Services
With today's advanced collision repair equipment, paints and repair processes, it is now possible to recapture the original factory look and feel of your car or truck after a collision. The professionals at Rusty Eck Collision Center have been servicing the cars of Wichita, KS and it's surrounding areas for years, so you know you are guaranteed quality workmanship and attention to every detail.
We at Rusty Eck Collision Center would like you to have the best possible repair experience. To accomplish this we would like you to know that the repairs that have been performed by Rusty Eck Collision Center as listed on the repair order, excluding rust repairs, are guaranteed as long as you own the vehicle.
You have the right to choose the repair facility to fix your vehicle. When you've informed your insurance representative that you've selected a repair facility, it's illegal for them to try to influence you to take your car somewhere else. You have the right to have your vehicle repaired to it's full pre-accident condition.
Reviews (22)
Sabrina Brzezinski
Nov 15, 2021
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I dropped my car off the beginning of the week, they called my family about the part we would be paying separately from insurance. My family told them we would just like the scratches touched up with paint since it was minor and doesn’t need to be taken apart for a new part for a small scratch. They sent me home paint to touch it up myself…they could have just touched it up since they held my car for a week or atleast inform me I will be touching it up myself. I didn’t know until the day I was going to pick up my car I have to fix it myself…. They didn’t even give me a walk through after
Sabrina Brzezinski
Nov 15, 2021
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I dropped my car off the beginning of the week, they called my family about the part we would be paying separately from insurance. My family told them we would just like the scratches touched up with paint since it was minor and doesn’t need to be taken apart for a new part for a small scratch. They sent me home paint to touch it up myself…they could have just touched it up since they held my car for a week or atleast inform me I will be touching it up myself. I didn’t know until the day I was going to pick up my car I have to fix it myself…. They didn’t even give me a walk through after
Roderick Hanks CutieConnoisseur
Oct 25, 2021
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Low quality work. Only worried about making money.
Took my car in for some work through insurance. Got my car back with the rear door higher than the front door, new door dings, and Bryce telling me "i don't know if we can make the door look any better, and we have never had a single door ding in a car in all the time i've worked here" i took the car back 3 times to fix the door issue and got "this is the best we can do" extremely disappointed in the customer service skills and quality of work. they took out the door dings but could never get the door flush and where its supposed to be.
Took my car in for some work through insurance. Got my car back with the rear door higher than the front door, new door dings, and Bryce telling me "i don't know if we can make the door look any better, and we have never had a single door ding in a car in all the time i've worked here" i took the car back 3 times to fix the door issue and got "this is the best we can do" extremely disappointed in the customer service skills and quality of work. they took out the door dings but could never get the door flush and where its supposed to be.
Roderick Hanks CutieConnoisseur
Oct 25, 2021
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Low quality work. Only worried about making money.
Took my car in for some work through insurance. Got my car back with the rear door higher than the front door, new door dings, and Bryce telling me "i don't know if we can make the door look any better, and we have never had a single door ding in a car in all the time i've worked here" i took the car back 3 times to fix the door issue and got "this is the best we can do" extremely disappointed in the customer service skills and quality of work. they took out the door dings but could never get the door flush and where its supposed to be.
Took my car in for some work through insurance. Got my car back with the rear door higher than the front door, new door dings, and Bryce telling me "i don't know if we can make the door look any better, and we have never had a single door ding in a car in all the time i've worked here" i took the car back 3 times to fix the door issue and got "this is the best we can do" extremely disappointed in the customer service skills and quality of work. they took out the door dings but could never get the door flush and where its supposed to be.
Jeff Coomes
May 13, 2021
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Jeff Coomes
May 13, 2021
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Brian Barsamian
Feb 18, 2021
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They did a great job fixing some front end damage to my vehicle.
Kept me informed with any issues.
When they said 100% guarantee on work I found it hard to believe.
Then a month later I experienced a small related issue.
I brought it back in and they quickly fixed it under the guarantee.
The weather was sub-zero and I wanted to give the mechanic a tip for the quick work. He politely refused saying it was all part of their service. So hopefully this great review will function as my tip in another way.
Kept me informed with any issues.
When they said 100% guarantee on work I found it hard to believe.
Then a month later I experienced a small related issue.
I brought it back in and they quickly fixed it under the guarantee.
The weather was sub-zero and I wanted to give the mechanic a tip for the quick work. He politely refused saying it was all part of their service. So hopefully this great review will function as my tip in another way.
Brian Barsamian
Feb 18, 2021
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They did a great job fixing some front end damage to my vehicle.
Kept me informed with any issues.
When they said 100% guarantee on work I found it hard to believe.
Then a month later I experienced a small related issue.
I brought it back in and they quickly fixed it under the guarantee.
The weather was sub-zero and I wanted to give the mechanic a tip for the quick work. He politely refused saying it was all part of their service. So hopefully this great review will function as my tip in another way.
Kept me informed with any issues.
When they said 100% guarantee on work I found it hard to believe.
Then a month later I experienced a small related issue.
I brought it back in and they quickly fixed it under the guarantee.
The weather was sub-zero and I wanted to give the mechanic a tip for the quick work. He politely refused saying it was all part of their service. So hopefully this great review will function as my tip in another way.
Tony Case
Feb 03, 2021
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Tony Case
Feb 03, 2021
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Issam Stouky
Jan 12, 2021
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Issam Stouky
Jan 12, 2021
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A. A.
Jun 28, 2020
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Avoid at all cost, they’re not honest whatsoever. My rocker panel was dislocated, and after taking it in they said it need to be changed. But they ended up fixing it instead of changing, which is a $400 rip off. How do I know? Because couple of days later I realized the scratch from the pavement is still on the rocker panel! Didn’t go back because obviously they won’t admit to it
A. A.
Jun 28, 2020
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Avoid at all cost, they’re not honest whatsoever. My rocker panel was dislocated, and after taking it in they said it need to be changed. But they ended up fixing it instead of changing, which is a $400 rip off. How do I know? Because couple of days later I realized the scratch from the pavement is still on the rocker panel! Didn’t go back because obviously they won’t admit to it
Chelsey Guffy
Jan 31, 2020
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I purchased a new vehicle from Rusty Eck Ford and it had a minor scratch. They assured me that the collision center would fix it. Jamie and the rest of the staff at Rusty Eck Collision Center were SO easy to work with! They went above and beyond to accommodate me to the very best! 100% would recommend them for anything you may need! Living in Oklahoma we have plenty of options of dealerships to purchase vehicles from but the customer service at Rusty Eck and Rusty Eck Collision Center make this a very easy decision for me and my family!
Chelsey Guffy
Jan 31, 2020
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I purchased a new vehicle from Rusty Eck Ford and it had a minor scratch. They assured me that the collision center would fix it. Jamie and the rest of the staff at Rusty Eck Collision Center were SO easy to work with! They went above and beyond to accommodate me to the very best! 100% would recommend them for anything you may need! Living in Oklahoma we have plenty of options of dealerships to purchase vehicles from but the customer service at Rusty Eck and Rusty Eck Collision Center make this a very easy decision for me and my family!
Bret Bowman
Dec 06, 2019
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Bret Bowman
Dec 06, 2019
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Dood J.
Jun 20, 2019
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The paint failure on my Ford truck was a known factory warranty issue. I loved my truck, drove great, super comfy and reliable, so I was totally willing to have Ford just take care of the paint issue and go on with life. Unfortunately, the irritatingly incompetent individuals here turned something simple into a long drawn out failure through unbelievably poor communication, poor workmanship and poor service to the point I wish I would never have started the process at all and would have just left the truck's paint a little rough. Just terrible.
Dood J.
Jun 20, 2019
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The paint failure on my Ford truck was a known factory warranty issue. I loved my truck, drove great, super comfy and reliable, so I was totally willing to have Ford just take care of the paint issue and go on with life. Unfortunately, the irritatingly incompetent individuals here turned something simple into a long drawn out failure through unbelievably poor communication, poor workmanship and poor service to the point I wish I would never have started the process at all and would have just left the truck's paint a little rough. Just terrible.
Jason Lewis
Dec 08, 2018
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After a collision 10 days ago, I took my car to Rusty Eck Collision Center and not only did they deliver 3 days before the estimated completion date, they even fixed a small electrical issue for free. I noticed the passenger side marker light was not working after the repair job, so I dropped by on my way through from work and it was fixed for me in a matter of minutes, the bulb had burnt out between the completion of the job and delivery to me. Overall, I am super happy with the quality of work, the service and the way that the staff conducted themselves.
Jason Lewis
Dec 08, 2018
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After a collision 10 days ago, I took my car to Rusty Eck Collision Center and not only did they deliver 3 days before the estimated completion date, they even fixed a small electrical issue for free. I noticed the passenger side marker light was not working after the repair job, so I dropped by on my way through from work and it was fixed for me in a matter of minutes, the bulb had burnt out between the completion of the job and delivery to me. Overall, I am super happy with the quality of work, the service and the way that the staff conducted themselves.
