Imperial Body Shop

Excellent customer service James was in charge of helping us out with fixing our car he was responsive friendly and went above and beyond to help us thank you so much James we are definitely coming back here anytime needed

I'm highly satisfied with how my honda civic looked afterwards as if nothing happened in the first place. Looks brand new again! Greg is amazing, I recommend him for your auto needs 100%.

I've been here twice so far. They are very prompt and go through extra mile both times! The first time, they even ordered me a ride to and from Enterprise for my rental. The second time, I had James. He gave me a fast estimate, and even had a worker clean off plastic scapes on my paint for free. There was several things that James did that went the extra mile, but I'm writing this review so late that I forgot some of it. I give them 5 stars for both of my visits

Such a great place! Super helpful and Allan Baca= the service attendant that helped me was awesome! Super friendly, kept me updated on my truck getting fixed and he was super helpful with every step of the way! Would highly recommend this place and definitely Allan to help you with all your car's needs!

Sharon Browne-Davis

After a rocky start to secure the parts to repair my car, they did a very good job fixing everything,they showed a lot of professional pride in their work.Good job!

Best auto body shop Always a pleasure to work with them sent many family and friends everyone has always been very happy with the work

I hate to admit that I have used Imperial Body Shop many times over the years going back probably 20 years. Unfortunately, accidents happens. I am a repeat and loyal customer because their work, as well as their customer service, is impeccable.
They are honest, reasonable, and go above and beyond to provide good service. I cannot express enough my appreciation and gratitude.

They were very nice and had my car done ahead of schedule very professional.

Terrible shop. I left my car here with my belongings thinking nothing of it. When I came back to pick up my car my belongings were at the back and my cash was missing. I called the owner to let him know what had happened and he said it was my fault for not removing my belongings. Never have I experienced such an unprofessionalism and lack of customer service. Don't waste your business in here.

Positive: Professionalism, Punctuality, Quality
Alan, was our insurance rep at this location.They did a wonderful job they were on time they were in constant contact.
Service: Body & Trim

Got into a major car accident and completely messed up my front rear area. Imperial body shop were very helpful in being clear and communicative with me and the status of my car. As a grad student, costs of repairing a car can be a great sum, however I spoke with Chris and let him know my situation and he was very understanding and was able to work with me. He gave clear direction on what is going to happen the next couple days. The staff seems to be very friendly as well, every time I called, I didn't have to wait long periods on calls or hold because someone was always willing to be helpful

Our go-to place when we need auto repairs. It's stressful to be in an accident but it feels good to have this place to turn to. We've taken several of our cars here-Toyotas and Chevy's and are always given a fair price with great and attentive service.

We have now taken 3 vehicles to Imperial Body Shop over the years - most recently last month. Accidents are never fun to deal with, but everyone there is super friendly, helpful, and easy to work with. Allan is amazing - he explains everything, keeps you posted on the car's status, and answers all questions. Each time, our vehicles have been fixed to perfection - you couldn't even tell where the repairs were made!

I sent my son in to get his front bumper fixed he went in and was taken care of very fast and the work was excellent. I'd like to thank the team for taking good care of him and not trying to take advantage of a young driver. As we purchased the car and the front number was being held by zip ties. In some areas. The car looks very clean and I would recommend this shop for there courtesy and fair prices.

Positive: Professionalism, Punctuality, Quality, Value
Their service was sought to repaint and restore a car and they performed the task in an excellent way. Very highly recommended. They are more than first class surgeons because no marks are on the car. Our car looked as good as new.

Positive: Professionalism, Punctuality, Quality, Value
I would highly recommend Imperial Body Shop to anyone looking to get their vehicle fixed due to an accident. Prices are reasonable and the employees are extremely professional and care for their customers. Car will look good as new!
Services: Steering / Suspension, Body & Trim, Painting

Got my Mercedes fixed here. I have nothing but rave reviews about this place. Greg was SO helpful and accommodating. My car looks brand new. It was done fast and you can absolutely tell what a great job they did. Thankful for Greg and all the people at Imperial Body Shop!! Will continue to come here years to come.

My parked car got hit while i was working, ina panic i contacted Imperial and they took me in the same day, had my car back within a week! Shawn was able to help me out immensely , I won't go anywhere else for paint or body work! thanks again guys !

This is my THIRD time doing business with them. First two times here service was AMAZING, hassle-free, clean jobs.
Third time though, there was some wrong "misunderstanding" in the beginning with one of the adjusters which I did not appreciate, regarding my car's initial repairs. But thankfully Coco stepped in, was incredibly understanding, and took care of the issues raising concerns.
Coco is AMAZING and always meets expectations above and beyond with services. I plan to bring back my vehicle(s) for future repairs.

This place is AWESOME!! Shant and his dad are the best in the business. Look at my Jeep! Wow!! Is all I can say this place is a to MUST go to if you really love your car. They absolutely take pride in their work. I highly recommend!!

Service was impeccable.
Transactions like these are usually a headache but I was in and out of the place-- very hassle free.
I took my car last Saturday and got it a week later.
Shant was very pleasant and nice and took great care of us.

All in all, it was a great experience and I would highly recommend this body shop for any of your needs

Thank you Alan & Coco for being so quick to fix my car and doing an amazing job! I am so happy with my car you guys are the best!!

Allan was extremely professional. The entire team was courteous and friendly. They did amazing work on my car. I would recommend them to anyone!

My Ford Fusion hybrid's front bumper lost one of it's bumper clips and the front bumper was hanging loose.

This was an obvious easy fix that shouldn't cost more than $40, so I searched the body shops in La Habra..and found Imperial Body shop.

I filled out few info they were requesting and waited about 5 min.

Shortly after, Greg came and asked what the issue was. I explained and Greg knew this wasn't a big issue so he called one of his guys to look at it to find a clip and place the bumper right back in securely.

The mechanic placed the bumper in and secured it with a new

Insurance claim repair work only took 1 week. For the amount of work needed, that is a fair and above average repair time. They also go out there way to make sure the repairs meet or exceed to make sure the repairs are just like you had it before your accident. They where able to answer the small detail questions as well and kept me in the loop the whole way. Good people.