Here at Milford Smiles, we treat patients of all ages, providing dental services ranging from standard cleanings, all the way up to cosmetic surgery, Invisalign(R), and orthodontics. Thanks to advances in dental technology, and the experience of Dr. Osama Duwaji, Dr. Roula Zaza, Dr. Elias Ilyas, Dr. Nithin Thampi and staff, keeping smiles bright and healthy has never been easier!
The comfort of our patients always comes first; we understand that going to the dentist is never on the top of anyone's "fun list" but we do everything we can to provide a calming and relaxing environment for our patients. We aim to make all of our patients feel a part of our dental family; each patient will have his or her own individualized dental plan, and our team is always open and eager to hear each patient's dental concern.
The comfort of our patients always comes first; we understand that going to the dentist is never on the top of anyone's "fun list" but we do everything we can to provide a calming and relaxing environment for our patients. We aim to make all of our patients feel a part of our dental family; each patient will have his or her own individualized dental plan, and our team is always open and eager to hear each patient's dental concern.
Services
We recognize that all of our patients are unique and deserve to receive dental care that reflects their individual needs. Our experienced and talented dental team is committed to working with you and your family to create a comfortable, stress-free, and rewarding dental experience every time you visit our practice.
Dr. Zaza, she was originally a dentist from Syria, graduated in 1994, practiced there for many years, and came to Massachusetts, United States in 2006 when she got married. Dr. Zaza has two adorable girls, she believes that family are the most important thing in life. That's why when she had her kids, she stayed home a few years taking care of them until they entered school.
Dr. Nithin Thampi was born and raised in the small town of West Nyack, New York. He attended a 7 year BS/DDS program through The Sophie Davis School of Biomedical Education and graduating with a DDS in 2018 from Columbia University College of Dental Medicine.
Afterwards, he completed a one year General Practice Residency at North Shore University Hospital in Manhasset, New York where he got extensive training in restorative, prosthodontics, oral surgery, pediatric and emergency dentistry.Dr. Thampi made the move to Massachusetts shortly after and has resided here for a little over a year.
Afterwards, he completed a one year General Practice Residency at North Shore University Hospital in Manhasset, New York where he got extensive training in restorative, prosthodontics, oral surgery, pediatric and emergency dentistry.Dr. Thampi made the move to Massachusetts shortly after and has resided here for a little over a year.
Our practice is committed to providing you and your family with safe, gentle, high-quality dental care. We understand that you, or your child, may feel anxious about visiting the dentist. We are sensitive to your needs, and it is our goal to make you feel comfortable visiting our practice while providing the best care possible.
The cost of your treatment will vary depending on your individual needs and treatment plan. We will discuss with you the cost of your treatment and each of your available payment options before you begin, so that you can make the best choice for you. Your smile is yours forever, and we want to make it as easy as possible for you to receive the best dental care when you need it.
Reviews (21)
Christine McVey
Dec 30, 2021
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I had been going here for years. They were ALWAYS trying to upsell something. One time I got a second opinion and there was no need to do the procedure recommended by MS. I got a crown put in BY Milford Smiles in 2016 and then years later in 2020 I went to them because my crown was the wrong size (too big) and had begun to hurt and to get food stuck in it. They told me it would be $1000 dollars to replace it, even though THEY were the ones who incorrectly put in the crown in the first place. I have an extremely limited budget so there's no way I could afford this. I now live far away from Milford
Paula O'Hare
Dec 30, 2021
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I have been a patient at Milford Smiles for many years and I’ve always been very satisfied with the dental care I have received. The doctors are knowledgeable, gentle and kind; the staff is cheerful, caring and efficient; the facilities are clean and bright; the hours are convenient and appointments are scheduled so that you are always seen at the time of your appointment. If you are looking for quality dental care, I think you’ll be happy with Milford Smiles.
Micaiah
Dec 26, 2021
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Mark Giroux
Dec 22, 2021
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This place is the place to go. After having a horrible experience with my past dentist I called Milford Smiles, they took me in the next day, a Saturday at that. The dental hygienists were great, friendly, and knowledgeable, the dentist Dr. Ilyas was great as well, he was thorough in the exam, explained everything very well, and made sure I understood everything that needed to be done, and that I left with no questions. Also, mind you this office is an hour drive from my home.
Louise Pfund Villani
Dec 21, 2021
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Heraldo Filadelfo
Dec 10, 2021
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Maria Markopoulos
Nov 29, 2021
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My doctor left to open her own practice, so I was in search of a new dentist. If you need a new dentist, this is your office. Andrea, my new and now favorite hygienist, was so wonderful and personal when doing my cleaning and in educating me about my brushing habits. Dr. Duwaji was very nice when he did my exam, and he was so gentle in the area that was bothering. I am glad I found my new home for my dental necessities.
Joe Johnson
Nov 05, 2021
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I moved to this area in February, and due to covid, I've had a hard time finding a dentist. When it comes to dentists, a lot of them (I live in Worcester County) don't accept mass health, and the places I did go to were shady, or they weren't accepting new clients. Thankfully, I found this place. The staff is friendly, the rooms are clean, which is a HUGE improvement from the other places I went, and the dental hygienist (Trish) was funny and thorough! If there is a better place accepting mass health, I haven't found it. It takes me 31 minutes to drive there, and ill gladly do it because they are
Sovmya George
Oct 30, 2021
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Great dental office! The office front desk ladies are so cheerful and give you a warm welcome. The dental assistants are so friendly and make you feel comfortable while sitting in the dental chair and the dentists are awesome! They’re Knowledgeable, friendly, and helped ease any tension I had with my extraction. Thank you Milford Smiles!
Martha B.
Nov 18, 2020
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I so appreciate this particular office! I've NEVER had a bad or uncomfortable experience there. Everyone is so helpful and friendly it removes my anxiety about going. I would highly recommend Smiles to anyone! Thank you smiles for all the help you've given me. Oh we're not done yet, but we're getting there!
Gia F.
Jan 27, 2020
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I went to Milford Smiles For the First Time last week. My dentist of 30 years had retired so I was looking for a new dentist. for 20 years my dentist had put white fillings over the top of my two front bottom teeth because of my overbite. Every three to five years he would replace them when they would come off. Very simple white filling over the top of the tooth, took 20 minutes to fix usually.
At Milford smiles I saw a dentist that not only told me he hadn't been working for long but told me he couldn't promise that my feeling would last more than two weeks! Since all my others had
At Milford smiles I saw a dentist that not only told me he hadn't been working for long but told me he couldn't promise that my feeling would last more than two weeks! Since all my others had
Veronika B.
Aug 01, 2019
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The most painful cleaning of my life! Hygienist spent more time scraping and poking my gums with the pick than my teeth! She literally made me cry! Have always been diligent about oral hygiene and have had my teeth cleaned every 6-months my entire life. Never experienced anything like this! Hygienist couldn't even get the floss between my back molars?! My gums are beyond sore. Stay away from this place.
D. H.
Apr 15, 2019
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Dr. Lee is is awesome with my 96 year old Mom. Would not take her anywhere else. She cares and understands at 96 you may not understand all that is going on and works with me in finding alternate means of care for my Mother. Always making sure she is comfortable. Doesn't push crowns and bridges on the elderly like some dentists. Thank you for the care you have given her.
Katie M.
Apr 01, 2019
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I was a bit hesitant because of other reviews but I'm so glad I went! I hadn't been to the dentist in a while and was definitely nervous. Right from the front desk I was made comfortable and felt very welcomed. The hygienist was amazing, she did a wonderful, thorough job. She took her time and definitely didn't rush like I've seen at other dentists offices. She checked throughout the visit to make sure I was comfortable. The dentist was also amazing! I will definitely be recommending this office to friends and family!
Brianna M.
Sep 23, 2018
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Awful. If I could give ZERO stars I would. Absolutely poor customer service. The dentist I worked with did not help explain things to me or tell me what was going on or what they were doing. They never asked for any payment so I figured they would bill me and then one day the girls at the desk told me I could not walk out of that office until I paid over $250. I walked out of there in tears. I later received a bill for over $1,000 dollars which leads me to believe they were balance billing me which is completely ridiculous. I tell everyone of my experience and everyone is mortified. I've
C. B.
Apr 07, 2018
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David F.
May 19, 2015
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Paid thousands for full dentures. Dentures came back flimsy and near transparent. Also told reline included in cost. Went in for a simple visit to grind off a burr that was causing pain and received a bill of $50 for two minutes time. Found out reline would cost out of pocket and not included.
Dentures broke in half shortly there after.
Dental posts put in with dentures rotting from the bone out. Would never recommend them to anyone, and warn people to stay away.
Dentures broke in half shortly there after.
Dental posts put in with dentures rotting from the bone out. Would never recommend them to anyone, and warn people to stay away.
J. S.
Jan 24, 2015
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I have had multiple problems with this office..way too many to include here. Lastest problem I'm fixing is a Broken tooth they caused but will not admitt their mistake. They "repaired" the tooth twice now only to have the filling come out for the second time. I think they create circumstances so that they can extend the work they have to do and the place is a revolving door withd different Dentist. Every time I have gone, there have been new Dentist on staff because the last one left. The office staff is less than desirable to top it off. Do not go to this Dentist office. You will
Jason K.
Oct 01, 2012
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Steve S.
Jul 17, 2012
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***********************HACKERS!!!!***********STAY AWAY!!!!****************
STAY AWAY!!!!! I went to Milford Smiles about 3 years ago to get my teeth cleaned and the dentist there told me that I needed a fill in. In the process of doing this he somehow managed to chip my tooth. As I looked at him in awe he then told me not to worry about it that he would just fix it along with the fill in. I then looked @ his assistant and she just shrugged her shoulders and noded her head. My fill in is now falling apart and so is the bonding agent on my tooth. I called the office to see what they would
STAY AWAY!!!!! I went to Milford Smiles about 3 years ago to get my teeth cleaned and the dentist there told me that I needed a fill in. In the process of doing this he somehow managed to chip my tooth. As I looked at him in awe he then told me not to worry about it that he would just fix it along with the fill in. I then looked @ his assistant and she just shrugged her shoulders and noded her head. My fill in is now falling apart and so is the bonding agent on my tooth. I called the office to see what they would
Kevin C.
Jan 24, 2012
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Amazing experience! Make an appointment!
I was terrified to visit the dentist. What a truly satisfying experience when I visited Milford Smiles! The front office staff (Lorena) was great: polite, sincere and had empathy for my concerns and assured me I was doing the right thing by making an appointment. The hygienist that worked on me was in one word: meticulous. I explained to her (Caitlyn I believe was her name) my concerns and fears and she dug right in and got to work reversing the damage I had caused to my teeth. My exam, cleaning and x-rays were completely painless and thoroughly
I was terrified to visit the dentist. What a truly satisfying experience when I visited Milford Smiles! The front office staff (Lorena) was great: polite, sincere and had empathy for my concerns and assured me I was doing the right thing by making an appointment. The hygienist that worked on me was in one word: meticulous. I explained to her (Caitlyn I believe was her name) my concerns and fears and she dug right in and got to work reversing the damage I had caused to my teeth. My exam, cleaning and x-rays were completely painless and thoroughly
