Omni Limo

Five stars for the excellent coordination of this team, From their customer service to the drivers. I am a very satisfied client.

I was calling to hire this service for my husbands bday dinner to inquire about rates and options. The person on the phone was so horrible, she rushed me off the phone and told me to go straight to the site. Before I could tell her I had more questions she hung up.

If this is how you do business even before the reservation, I can only imagine the horrible car service it self. I wanted to give this company a chance because I know sometimes reviewers can be harsh. But the poor reviews here are all correct. NO thank you Omni...EVER

Orville, our driver, was very charming and funny. He made sure that our trip was as comfortable as can be. He attended to all our needs during the trip and he was kind enough to take our pictures. He even asked us if we needed to use the bathroom along the way since the ride was quite long.

I wanted to make my proposal extra special so I thought of getting a posh limousine before popping the question. I called on Omni Limousine and they were very enthusiastic about the idea. On the day of the proposal, they were able to deliver top-notch service!

With the help of Omni Limousine, we are able to treat our clients to the best accommodation possible. Thanks for being very consistent when it comes to your service.

Our wedding party was very happy with your service. They said that the car was very comfortable and spacious. I am happy to say that one of my bridesmaids booked your services for her upcoming wedding this November.😇😗😗

My driver Steven the best! Professional and sincere! I saw him and he was dress to impress! Wow! that the way I like it! Professional driver with a style! Wepa to you Steven! For my next trip i hope you are around. The best money can buy! Reason able company with great people and great service. Thank you for keeping us safe!!

Enjoyed our trip. The driver was kind enough to take our pictures as a group. I would definitely recommend this car service team if you are in Vegas.

I must give 5 stars because this company and it's driver went above and beyond the call of duty. The driver "Aric" (pronounced Eric) waited with my sister & I at the baggage claim for 40 minutes for our 1 bag to come up the belt. With no help from the airline, we waited. Aric called Omni explaining what was happening & they were great about him waiting with us. Not only was the driver polite, courteous, respectful, patient and impeccably dressed, the car was beautiful & clean. Thank you Omni & Aric for making the beginning of our Las Vegas vacation happy even with

BOOK AT YOUR OWN RISK!! If I could give zero stars I would. My wife and I got married last week (9/22/21), and I had booked a ride through this company for 11:00am that day to bring me to the ceremony (I booked weeks before, AND called to confirm the day before to ensure everything was all set.) At 10:05am on the day of my wedding, I received a call from them saying that the driver called out and there was nothing they could do to help. They offered to come 30 minutes late, but that does me no good considering my ceremony was booked for a certain time, 30 min away. I pleaded with the woman on the

Critical: Professionalism, Punctuality
I would give no stars but that's not an option.. Payed for a pickup months in advance, car never shows and no one calls. Once we reach the company representative says they are booked. You weren't booked when you took the reservation. If where you have to go is important to you do yourself a favor and use another service.

I almost never leave negative reviews. However, the dumpster fire I found myself in with this company. Booked a car, took three calls from my office to receive a confirmation email, car never showed up, called the company and was told three successive lies (all of which I corrected):
1 - my driver was at the airport (incorrect and after 10 minutes on hold where she attempted to call the driver, excuse number 2 (below));
2 - my flight was late (incorrect, I was standing at the curb 1 minute before my pickup time);
3 - this is the best one: they should've never taken my booking since I booked

I booked Omni Limo through the Resorts World concierge this past 4th of July weekend for a trip for a group of 25 of us. Resorts World concierge and Omni Limo confirmed the trip would be $136 each way for a total of $272.

The driver was great. Very nice, on time, and easy to work with.

The issue is afterwards I check my credit card statement and I see that Omni Limo charged me once for $136 and again for $1,119. What the hell happened here?

I reach out to Omni Limo and they said the trip lasted 7 hours. I tell them, no I booked individual trips and asked "why would I book a driver to

Terrible service with the left hand not knowing what the right one is doing. Made reservations a day before our arrival. Then per company's request emailed them cc authorization (6 hours before the flight) no response. Call them before my departure, which is 2 hours before arrival to Vegas: first time I got hanged up on and second time when I called, u was told that they do not have my cc authorization even though they had all my other communications

While on the phone, I re-emailed cc authorization, just to get a response that it is too late and they will not send the car.

Terrible

Thank you to Renee for making this happen on such short notice. #greatcustomerservice. I can't say enough kind words to driver Michael, who took care my daughter and son in love#warmspirit This is the place to give your business to!!!
#Vegasbaby#dirty30's

Loved the cool website, took my info and payment information, looks professional and easy. Well, not exactly. An hour later an email arrives (was almost to the airport), asking for me to print out a form, sign it with a pen, then fax it back to confirm all my credit card information. This was apparently due to "increased fraud." Total nonsense, who prints and signs things outside of a mortgage or divorce anymore? Called a competitor and booked over the phone in 3 minutes with a great experience. I was curious if they would charge me a 48-hour window cancellation (you know since I didn

Used online booking to charter a car, was told my reservation was confirmed and to expect a confirmation email shortly. "Shortly" to Omni Limo evidently means 45 minutes later, and only after I called, twice and finally talked to a human being. I'm unimpressed with their definition of "excellent" service. Guess we'll see if a car actually shows up tomorrow.

Do not use this company. Booked a stretch limo for our engagement session well over a month in advance. They decided to wait until the DAY OF to call me and tell me they did not have any limos available in their fleet that day leaving me to scramble to find a new company. They are unprofessional and were not even a little bit apologetic. Man on the phone was very rude.

Very professional. Service was great, would recommend services to anyone visiting Vegas. We had a group of 24 and they could accommodate us with a beautiful van! Driver took care of us making it an easy transportation experience

Not one but TWO bad experiences with Omni in one weekend. Unprofessional because they don't respond to emails or call you back and shady because you don't get what you pay for. Day one paid for an Escalade and received a Suburban. NOT the same thing! Day two: Bus driver took incorrect route to destination and made all guests inside pay the $100 toll due to his mistake. Showed up late to a wedding because of his error. You think you would get a refund or an apology due to driver error and nothing but crickets.

I always use car limo car services when I come to Las Vegas. This was my first time using OMNI. Let me just say, I fallen in love. The selected car was immaculate! Both drivers I had were professional & courteous. I will definitely be using the services here again!!!