James Free Jewelers
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James Free Jewelers
Experience the pleasure of wearing the most unique creations designed for the most symbolic moments of love. Every JB Star creation is hand made using only platinum, 18kt yellow and pink gold. The quality of the stones is another aspect where JB Star will not compromise. Beautifully crafted jewelry is forever.

It is a gift that will be handed down from one generation to another. Make your purchase stand out with complimentary gift wrapping featuring our signature James Free paper, ribbon and wax seal. Distinguished by their design and cherished for their quality; OMEGA watches have recorded some of the most significant moments in the world.
Reviews (25)
George Smith
George Smith
Dec 22, 2021
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After having an order for a Gucci ring canceled without notification by a major high end department store, I contacted James Free Jewelers online customer service and was fortunate to have Alicia (not sure of spelling) place the order through the US distributor and get me the ring in time for Christmas. The effort she put forth on a relatively inexpensive item of jewelry was unbelievable. Although I don’t buy jewelry frequently, James Free Jewelers has earned a customer for life thanks to the exemplary customer service put forth by Alicia.
Pamela Compton
Pamela Compton
Dec 17, 2021
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Everyone was so nice. Heather was Great. She couldn't have been more helpful. The repair on my ring looks great.
D. N.
D. N.
Dec 01, 2021
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Decided to stop in after having no luck with finding a Christmas present at our other jeweler. We were very impressed with how welcoming the staff was and how festive the store had been decorated. Heather was helping us look for a gift and she was fantastic. She took the time to listen to what my wife was interested in and made an extra effort to make sure the piece she liked was available. We may have found a new favorite jewelry store.
RobMinnish
RobMinnish
Nov 23, 2021
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Michael Gudger! Thanks for making my experience great and being a real person. You made my girlfriend feel invited and loved. You didn’t have to bust out the 600,000 necklace!! LOL But it was a pleasure meeting you. Best wishes!
Carson Douglas
Carson Douglas
Nov 23, 2021
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Im tired of seeing these cheesy commercials. Lack luster showcases and the store is small. The employees are poorly dressed and educated. The females were old and sitting down like they were at home. I could tell the fat greasy guy was the boss. glad Cartier treats me good i dont have to shop outside of them. look at Cartier gold and look at james free🤣 i rest my case!
Mona Fultz
Mona Fultz
Nov 14, 2021
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John Paolucci was my Sales Rep. there. He made me feel right at home while I was there. He is very knowledgeable, humble and honest. I had so much fun while I was there on Wednesday, I went back today looking for earrings!! Jeannette is very sweet and very helpful too. I love how they interact like a family and treat you as such. I would definitely recommend their business!
P. S. Their jewelry is absolutely gorgeous!! 💞💞
Linda Kretzler
Linda Kretzler
Oct 17, 2021
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As always, a very positive and friendly staff and great service . My watch looks great and I love my new 20” chain. Thanks to the young lady who helped me pick it out ! And thanks to Scott and all the James Free Family. Thanks on a most positive experience!
Glen M.
Glen M.
Sep 21, 2021
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First class operation! Style, quality, design, they have the best selection and service in the entire Dayton area. In my opinion James Free is the premier jewelry outlet in the Miami Valley. They really care that you are happy with your purchase. If you are not happy or you have an issue with your jewelry they really want to make it right. They stand behind their products and they care about their customers. I would recommend James Free to anyone looking for top quality jewelry.
Frank Pianki
Frank Pianki
Sep 02, 2021
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James free was amazing. They went above and beyond my expectations and my experience was memorable. I worked with Michael Gudger and a bit with Randy(who knows all things watches!)and the service was top notch from beginning to end. Michael was patient, stayed within my budget and it was a great experience. He’s got a customer for life! Make sure you ask for Michael!
DDarkow
DDarkow
May 06, 2021
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My wife and I had a great experience here and I had to share it. I surprised my wife with a diamond ring and gave it to her at the store. She had no idea and the staff at James Free helped set up the big surprise and made her feel special.
I worked with Annette and she was a great help. She was knowledgeable and pleasant, but no pressure. Just easy to work with.
My wife loves her new ring and I can't express my gratitude enough to the James Free Jeweler associates.
Dave D.
Dave D.
Apr 24, 2021
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I can't say enough about this jewelers. I surprised my wife with a new diamond ring after 27 years of marriage. The staff here were great to us and super helpful throughout the process. They all pitched in and made the surprise so memorable for both of us!
Will R.
Will R.
Feb 15, 2021
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Easily ordered online, had a follow-up email within the day to arrange shipping. Item arrived as expected. Thanks for the help!
Zach G.
Zach G.
Jan 04, 2021
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The absolute best service and people I could ask for. They are kind, helpful, and personable. The service continues after you leave the store with updates on work being done, deals sent out, etc. I bought an engagement ring from them 2 years ago and continue to return anytime I have a jewelry need. I plan on being a lifelong customer.
Rhonda W.
Rhonda W.
Oct 14, 2020
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Stopped in to get estimates on reworking a pedant.. I bought a huge gorgeous stone in San Francisco Chinatown but the setting was thin and cheap. I also looked around... nice stuff but seemed expensive.

I also found a stone in a parking lot .. it appeared to be a diamond... they checked it for me ... it wasn't real. Disappointing. Lol was worth trying.

They had some really gorgeous pieces. Worth stopping in if you are looking to spoil yourself.
Lilly S.
Lilly S.
Oct 03, 2020
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Although my initial experience was terrible, Cathryn really went out of her way to make sure that my experience with James Free ended on a positive note. Due to the fact that I received a heavily damaged/defective item they refunded me in full and went the extra mile to send me a replacement in perfect condition, free of charge. I value good customer service and have to say that they know how to take a negative situation and turn it into a positive one.. With that said, I'm confident that if you encounter any issues while shopping at JFJ they will make sure you are taken care of. Thank you
Barbara W.
Barbara W.
Jul 07, 2020
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Best mail order service for fine jewelry! The selections are comprehensive and they run frequent internet discounts. Molly and the rest of the mail order staff are really responsive. I just received my second mail order shipment from James Free and I couldn't be happier.
Katie J.
Katie J.
Jun 16, 2020
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We have been using James Free for over 6 years now and they do an incredible job. Amazing quality jewelry, the customer service is top notch and they actually care about their customers, which is hard to find these days. I've had to have my rings resized a couple times and I'm always amazed with the results! HIGHLY recommend James Free. Also, John at James Free is incredible!!
Mikaela R.
Mikaela R.
Dec 05, 2019
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I have never wrote a review on a store, but I needed to write one for the AMAZING customer service at James Free Jewelers! I ordered online and still got the customer service you'd expect from being in person at a jeweler. After a phone call, I mentioned that I was getting something for a gift and it came wrapped absolutely beautifully! I am so happy that I chose to order from James Free, and I will definitely be a returning customer! Thank you :)
Catherine A.
Catherine A.
Oct 02, 2019
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We live down the street from the James Free in Kettering, and couldn't ask for a better experience. Randy was extremely patient and informative every time we stopped in while searching for an engagement ring.

We visited several other jewelry stores during our search, and James Free absolutely went above and beyond to exceed all of our wants and needs. Thank you to Randy and the entire James Free team!
Erin S.
Erin S.
Dec 23, 2018
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I am writing this review after having a failed experience at another retailer, EDC. I went into EDC expecting great things, it had great reviews, and everyone said how high class they were. They were con artists and they have unethical business practices, I left them a review stating as much, go to their yelp to read it if you want.

So after that experience we went into James Free to get my diamond that needed set into my shiny new ring. I knew I wanted a GIA certified diamond, that was a must. There are so many places that certify diamonds but GIA is the most reliable one out there, do your
Isaac W.
Isaac W.
Aug 15, 2018
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My girlfriend and I have been shopping for quite some time, looking for an engagement ring, so we stopped by James Free to see what they had in stock as well as investigate a custom ring. The associate was very helpful, he explained everything we needed to know when it came to purchasing an engagement ring. He was patient and very easy to work with.

After our walk though, we gave the associate my information and even spoke with him about custom making a ring. He was enthusiastic and said he would get in touch with me.

It has been five weeks and I'm still waiting for a follow up. Even when
Leila S.
Leila S.
Sep 08, 2017
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I am so thankful my fiancé picked James Free Jewelers for my engagement ring. Sherri did an excellent job at working with him long distance to pick out a quality diamond ring for me. My ring was a little big so I decided to take it in to be resized even though I live about 2 hours from their location. But it was WORTH it. The staff was super friendly and took the time to educate me everything about diamonds. They answered all my questions and they were able to get it resized that day!! I am so happy with this company. I will be returning to get my ring cleaned and purchase our bands from them
Jennifer S.
Jennifer S.
Dec 09, 2015
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I love this place and the people! It's very rare that you have a company that cares so much about your PAST purchases. Yep! That's right... they aren't always trying to sell you something. They truly care about you loving your jewelry long term with cleanings, size adjustments and more. My husband got my engagement ring there a few years ago and it still shimmers just like the day he gave it to me because of James Free.

Oh and the selection! It's so hard for me to get out of there without a wish list 100 miles long. Thanks for all you do James Free. I'll continue to come
Michael R.
Michael R.
Jul 19, 2014
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I've had multiple phenomenal experiences at James Free Jewelers! I bought my fiancé's engagement ring there and our sales representative, Sarah Short, educated me on everything about Diamonds and gave me multiple free beers as well!!! This is the only place that I've seen in Dayton where you can purchase loose diamonds and really customize your ring to your budget and specifications. Sarah was extremely patient and allowed me to make my selections and followed up with me just enough with emails. She also helped me keep it a secret from my fiancé by sending the follow up info to
Sam & Apos Wags & Apos W.
Sam & Apos Wags & Apos W.
Jun 18, 2012
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Most helpful and informed staff around.

Michael Karaman is the 'rock star' of Jewelers!