Website
Call
Established in 2010, MTS has over ten years of experience in servicing our community's non-emergency transport needs. Servicing the Wasatch front and the following counties: Salt Lake, Tooele, Cache, Weber, Davis, Morgan, Utah, Summit and Wasatch. MTS provides trips to and from scheduled medical appointments, transfers between hospitals, transportation to a event, museum, or even family gatherings!

Mobility Transportation Services (MTS) provides premier long-distance medical transportation. We specialize in helping families transport loved ones across the Western United States. We cover state to state patient transports for non-emergency medical patients who are unable to walk or sit up for an extended period.
Services
Several years ago, CEO Spencer McDonald was visiting a doctor's office. He witnessed the elderly being dropped off at the front entrance door of a four story medical building in wheelchairs and walkers by local transportation companies and family members. Spencer witnessed this several times and found himself helping these individuals into the elevator and to the right doctor office they had appointments with.
Mobility Transportation Services is used by individuals, businesses, and facilities to transport both ambulatory, wheelchair, and stretcher passengers. We provide safe and secure transportation for nursing homes, rehab care centers, hospitals, alzheimer's and dementia units, company conventions, airport transports, and more.
No, in the state of Utah, Medicaid will only allow Non-Emergency Medical Transportation through an approved carrier that has the contract with the State. The approved carrier at this time is LogistiCare, but you must be approved through them and it only pays for doctor appointments. However, Mobility Transportation is approved through a low income program called FLEXCARE/ NEW CHOICE WAIVER.
We seek professional, friendly, compassionate and dependable drivers who are interested in transporting clients primarily to and from medical appointments, physical therapy, etc. 24 years or older unless you have several years experience with Non-Emergency medical transportation. Must pass a background check with the State of Utah as well as Salt Lake Airport Authority.
Reviews (10)
Brian Anglesey
Brian Anglesey
Jan 06, 2022
Report
James was my driver to 90% of my appointments and he is just the best. The whole company is the best. I am having issues with Motivcare and so wish I could use MTS as my preferred transportation. Thank you for all you do.
Richard Merrill
Richard Merrill
Jun 30, 2021
Report
Arturo it was an excellent driver He was very conscientious and kind when he transported my mother. Good companies have good employees like Arturo.
Alison Clark
Alison Clark
Jun 20, 2020
Report
Our family is forever grateful to Spenser, the owner, and our driver, James, in the compassionate and caring way in which they helped get our mother transported from Salt Lake City UT to her come in Helena MT for hospice care.
We were under a tight timeline and with short notice - the entire experience from my first call to the dispatcher, to working with Spenser and then James was top notch.
My father was able to ride in the vehicle next to my mother, James was attentive to any stops he needed. Her transport was made as comfortable as possible with Spenser providing additional padding for the
Joseph Jensen
Joseph Jensen
Jan 23, 2020
Report
I had an amazing experience with these guys! My wife and I are both in wheelchairs and we were invited to a friend's wedding in the Salt Lake area but were about to give up because it was difficult to find an affordable way to get us both to everywhere we needed to be over several days. Luckily I found these guys. When I called for rates and told them the situation they immediately referred me to the owner. When I contacted him he gave me his email and had me send him our iternary: 7 trips over 3 days. He sent me a quote the next day that included a discount since we had so many trips close together
Jake Ruoho
Jake Ruoho
Dec 28, 2019
Report
I’ve worked with mobility professionally for a couple years now, scheduling transports for patients in my hospital. They are always on time and always keep it professional. Their dispatchers and drivers are friendly, and the owner is willing to do whatever he can to help you out. I always have patients who come back and comment how much they loved their services. I thank you for the services you consistently provide to us and look forward to continuing our partnership.
Tim Baird
Tim Baird
Aug 12, 2019
Report
Great Service. Driver was pleasant and on time for the pickup and return trip. Very pleased with the service and will use again.
Victoria Gamarra
Victoria Gamarra
Jan 22, 2019
Report
Pro: -the ride was smooth.
-driver respectful.
Con: -they took a long time to pick up from previous drop off spot.
- didn’t know destination very well.
Topher Rock
Topher Rock
Aug 17, 2018
Report
We use them to transport our patients and they generally do a very good job. A responsive and caring crew who keep their equipment and vehicles in good working condition. I work in Administration at HealthSouth.
Judy Neilson
Judy Neilson
Jun 21, 2018
Report
We used this company to give my husband a ride who is wheel chair bound we called 30 mins in advance so that our ride could pick us up we ended waiting for 56 mins for our ride to show up.
Christina Cooke
Christina Cooke
Jan 29, 2018
Report
I have been working with MTS and I must say, I am very impressed. The communication with all of the transports that I arrange are appreciated. I feel confidant in every arrangement that is made. I will continue to use MTS because of the reliability and courteous employees. Thank you for being there for us!