Upon opening our doors in 2001, we have remained focused on providing Jacksonville, North Carolina, residents with the highest quality rentals and property management services. We know the local market and can help residents find a home that suits all their needs. Our residents trust that we will keep their rental homes well maintained and always be available to answer any questions or concerns.
At Fountain Management we fully understand how important it is to hire a friendly, knowledgeable management company to assist you with one of your biggest assets of investment properties. Fountain Management will assist you in marketing your investment property to help secure a qualified tenant, handle all the repairs, move in and move out inspections along with keeping you the homeowner informed.
At Fountain Management we fully understand how important it is to hire a friendly, knowledgeable management company to assist you with one of your biggest assets of investment properties. Fountain Management will assist you in marketing your investment property to help secure a qualified tenant, handle all the repairs, move in and move out inspections along with keeping you the homeowner informed.
Services
Our mission is to ensure property owners and tenants receive the support they need to achieve all their key objectives while working through the Jacksonville rental market. With our strong background in real estate, we strive to maximize the performance of all the Jacksonville rental properties under our care.
When you want your rental properties to perform better than ever before, you need to bring in our team to help. We can complete all your day-to-day management tasks and maximize your return on investment. All the while, you will receive regular reports on how well your properties are performing and enjoy peace of mind that they are in great hands.
View your financial statements, access shared documents, and set up your online payment options. The online Owner Portal streamlines communication, protects your investment, and helps you maximize the value of your properties. Make and receive payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.
Reviews (10)
Steven Budd
Jan 06, 2022
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Oddly my first review was removed somehow, so I’m back again. This company doesn’t even deserve 1 star. I rented my house out since late 2013 until a few months ago. I live out of state so I chose fountain realty to look after the property in my absence. This company never went to inspect the property as per our contract. When I returned to the home to do some updates before selling, I found the bushes in the front growing into the soffits of my roof, damage throughout the home, trash piles left in the backyard, and grass and weeds completely overtaking the fence causing it to collapse, not
Cali Morris
Nov 28, 2021
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Angelina Herrera
Sep 01, 2021
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Critical: Professionalism, Quality, Value
if i could give no stars i would. they are trash. we have given our forwarding address four times along with our orders and they still have yet to give us our security deposit back and it has been well over 30 days. now they’re saying we are getting less than what we were told. screw this management. contacting a lawyer now. yes
if i could give no stars i would. they are trash. we have given our forwarding address four times along with our orders and they still have yet to give us our security deposit back and it has been well over 30 days. now they’re saying we are getting less than what we were told. screw this management. contacting a lawyer now. yes
Lauren Kestory
Apr 01, 2021
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I called Fountain Realty Because we had a serious issue with our water heater. It was smoking and leaking which I know COULD cause an explosion. After explaining and asking for a plumber to come out that day just in case all she did was ask for pictures so I immediately sent them and all she had to say was she couldn't see anything. So here I am staying at a hotel until I can get a plumber to the house because I don't want to take any chances. Thank you fountain realty!!! Maybe I should get a lawyer ???
Alison Martin
Mar 31, 2021
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Absolute garbage people. They are totally unhelpful and unfair. They trespassed without notice onto our property while we were in the process of moving out of their trash rental. There was a hazardous tree limb hanging over our home for practically an entire year. They never did anything about it despite landscapers telling them it was dangerous all the way up until a few weeks before our 1 year lease ended. We also had leaking in the breaker box that they waited 4 months to fix. I could go on and on. Seriously there are other houses in Jacksonville to rent and if you’re here for military, save
Matt Adams
Dec 12, 2020
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DO NOT RENT WITH THIS COMPANY.
We were charge extensively for many damages of the apartment that were there prior to us moving in. When we called the management to dispute the charges they took their time getting back to us about the matter, and then argued that the damages were done by us.
Just words of advice, take picture of all of the home and damages you find immediately to moving in. I would recommend just recording while initially touring the home and pointing out any discrepancies.
Good luck.
We were charge extensively for many damages of the apartment that were there prior to us moving in. When we called the management to dispute the charges they took their time getting back to us about the matter, and then argued that the damages were done by us.
Just words of advice, take picture of all of the home and damages you find immediately to moving in. I would recommend just recording while initially touring the home and pointing out any discrepancies.
Good luck.
Lola Bunny
Sep 04, 2020
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Owners and maintaince calls ignored and or no reply to basic issues like Bathroom Fan motor out .. To major isuses as mold. And constant moister in air issuesfrom storm damage and improper or lack of or no insulation in attic and above every room properly that keeps an exceptional high electric bill ...
Jamila Farmer
Jul 27, 2019
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My husband got orders overseas so, we gave them a 30 day notice and moved out, and less than a week later we were on a place overseas. I was contacted once about my change of address via email as they were aware I was overseas. I contacted back right away. And it’s been two months so I finally called. I was told not only were they keep my deposit which was 1st months rent they wanted more money almost $800 more . I told them that is pretty convenient seeing I am overseas and NO one has even contacted me and my phone number is the same, email is the same and I have heard nothing. Now I’m just
Sherry Newton
Jun 17, 2018
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This is the worst rental company to rent from. They want you to do all the maintenance and clean up on the property and you never get 100 % of your security deposit back. I moved in to a rental and it was totally disgusting, I replaced the carpet painted and had vinyl fixed and still did not get all my deposit back. And 1 star is way too much for this company. Most of the staff is rude. I wish I could post pictures.
Sarah Ward
Nov 09, 2017
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Never really had an issue with this company and I've been renting through them for 3.5 years. The older gentleman that comes out to repair your issues, is the most nicest guy. I don't know why anyone would complain about him? He's always been polite in our home, and on point with fixing issues that are out of our control. Granted, it does take a while, but what do you expect when you have a thousand orders in one week to do? So, no, I don't mind waiting if needed be. The only downsides that I've dealt with from this company was the ladies from the office continuously calling me if I was late. I
