To provide our customers with the finest, most professional and reliable computer repair and technology service solutions. To create a relationship of loyalty and trust, that will allow customers to feel totally comfortable and confident that they are receiving the best possible service. Saguaro PC Tech, LLC was founded in 2003 in Tucson, Arizona.
After 15 years of experience in Corporate IT, the founder, Steve Frantzis decided to strike out on his own. He wanted to bring the high level of professional service he provided in the corporate setting to small businesses and home PC users. Along with his computer experience, Steve previously held careers in Industrial Engineering, Project Management, and Corporate Finance.
After 15 years of experience in Corporate IT, the founder, Steve Frantzis decided to strike out on his own. He wanted to bring the high level of professional service he provided in the corporate setting to small businesses and home PC users. Along with his computer experience, Steve previously held careers in Industrial Engineering, Project Management, and Corporate Finance.
Services
Choose In-Shop or On-Site Mobile Computer Repair, PC Maintenance and Tech Support service. We believe in doing a thorough job, using no less than 4 separate scanning tools on every virus repair job. We also include a complete, full PC System Cleanup & Tuneup, plus Critical Updates! Why do we do all this?
We provide expert computer hardware repair services, such as memory upgrades, hard drive repair & replacement, video card replacement, motherboard replacement, printer repair & installation. Once installed, we make sure that each hardware component is configured correctly to provide the best performance and reliability.
Laptop and Tablet repair requires a highly specialized set of skills. Our laptop technicians have the skill and patience to perform these highly precise and delicate repairs, from cracked LCD Screen repair to Power Jack repair. Other repairs, such as software errors, crashes, viruses, etc., are the same as for desktops.
We guarantee that when we are finished with the job and collect payment that the work we were asked to perform was done correctly. If the problem was a virus or spyware, we guarantee that the virus or spyware you had at the time of the service will be gone from the computer when we leave. However, we cannot guarantee that you will not get more viruses or spyware after we leave (nobody can).
Reviews (7)
Ted M.
Jan 22, 2019
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I paid $190.00, received slower service than promised, had to chase them around to get anything done, and, most importantly, the "fix" they did left made my laptop far less useful to me than when I brought it in. To restore its usefullness I would need to spend a lot more money to re-purchase applications and a lot of time to reorganize files. In short, I did not get what I bargained for and was taken advantage of by unfair and deceptive practices.
My problem was my MacBook Air kept telling me that the hard drive was full no matter what I did to empty it. I even placed virtually all
My problem was my MacBook Air kept telling me that the hard drive was full no matter what I did to empty it. I even placed virtually all
Kim S.
Jan 17, 2019
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I should have heeded the warnings when I read the negative reviews on this place. But it was close to home and I decided to give them a chance. If you are looking for a place to get your computer, laptop fixed definitely go elsewhere.
This was the worst experience I have ever had in my life. My Macbook was broken and needed repair. They took 5 months to replace the logic board in my MacBook and when they finally did, it would not load my profile totally on. The cost was $510. I emailed the owner Steve and he said to contact Apple. Once I contacted Apple we tried everything to get it to work
This was the worst experience I have ever had in my life. My Macbook was broken and needed repair. They took 5 months to replace the logic board in my MacBook and when they finally did, it would not load my profile totally on. The cost was $510. I emailed the owner Steve and he said to contact Apple. Once I contacted Apple we tried everything to get it to work
Leigh M.
Jun 07, 2017
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I tried calling this company twice and man hung up on me both times! First time I requested to speak with Steve, and was hung up on. When I called back, I asked why he hung up on me and he said there is no Steve. I asked to speak to a manager and he hung up on me again! I can imagine with service like this, they aren't very busy. I hope the owner knows how his customers are being treated.
Jerrod M.
May 15, 2017
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Computers are no damned good. They hide all sorts of problems inside, then turn on you and demand tribute. That's what happened to my venerable Gateway that has gone from Vista to XP to Win7 to Win10, with multiple tweaks along the way. Win startup was taking well over 5 minutes, with occasional unexplained restarts. Bad things inside, and when the thing refused to boot altogether I took it in to SPCTech.
They quickly diagnosed and fixed a power supply problem, and suggested a solid state hard drive to hold Windows and programs. That sounded great, so I OK'd the work along with installation
They quickly diagnosed and fixed a power supply problem, and suggested a solid state hard drive to hold Windows and programs. That sounded great, so I OK'd the work along with installation
David R.
Jun 17, 2016
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If you transport a 27 inch Imac computer 3 miles to this location in a custom $750 Tenba road case to get a ssd drive installed, BE SURE to take it out of the case and take a picture of it on their workbench. I was informed the next day the screen was cracked, due to a power cord that mysteriously wedged it's way between the screen and the custom molded 85 dollar foam insert. As a touring entertainment specialist, this computer has made it in this case unscarred on countless tours- from venue to venue- air, land, and sea. Although it is difficult to believe their account of the situation-
Erika R.
Jun 03, 2015
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Very unprofessional. Called on a Friday to get a screen replaced on an iPad mini and was told they were ordering new parts and would have the screen on Wednesday, so went into the shop on Wednesday only have the man there act like I'd never called. Gave my name and number and asked if the owner could call me back and give a clearer picture of what went wrong and never got a call. Called back myself only to have the owner say that he thought I was going elsewhere to get it fixed, so he hadn't bothered to call. So after waiting 5 days for service I have to find someone else to make a simple
Monica R.
Feb 26, 2015
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I brought two laptops here to get repaired the service is great the repair was very fast they have great knowledge of what they're doing willing to explain and take the time to make sure you understand how to use your laptop I would recommend this place to anybody above all the rest for any type of computer laptop repair or PC I would also come back here if I had any other problems before going to the Geek Squad the owner is very friendly and very knowledgeable works personally with your item and with you was made very aware to call anytime I had any question I like that about this service
