D & M Automotive

This is where we get auto work done if needed...they are good at what they do and they stand behind their work

I had an appointment a week ahead of time. I called a day ahead to confirm. When I got there they said even with an appointment it is first come first serve service. I had parts on hand so I wouldn’t have to wait for ordered parts. This made them mad because they were not making money on parts. I explained I needed the vehicle ASAP to transport an amputee. It took 6 days for a 6 hour job. Only half the work I requested was done and even that was done wrong. When I complained that it wasn’t right, their answer was I could leave the car with them again. If they couldn’t do a 6 hour job in 6

Positive: Professionalism, Punctuality, Quality, Value
D&M is certainly the place to take your car in for any auto repair. Very professional and explain everything clearly. The best part is the price! Definitely very reasonable and trust worthy. I highly recommend

Disappointed! There are many good reviews, but the customer service skills I observed and received when there are friction points are poor. Communication between the front desk and the mechanics needs attention. Business hours for working people could use more attention too. I agreed to have my AC repaired and serviced under the condition that I would receive the serviceable parts in return. When I picked up my truck on Friday and left another car (mini) to have the oil changed and some other problems diagnosed, there was some excuse that the AC parts weren’t there but that I could pick them

They got me fixed up. Good honest shop rates. And They fix most cars and trucks. Maybe even a tractor or ATV ? I had them fix my 1996 Ford F 150 and was happy with the job done. I'll sure return again ... Tim

These guys are AMAZING! They took my truck in and was able to get it taken care of in one day so that I wasn't without. It was something another shop would have charged me way more and taken days to get to. So thankful for them!

My family and I have been pleased with all repairs they've made to our vehicles! Turnaround time has always been reasonable based on required maintenance. Price point is great!

Had a great experience with D&M. Highly recommend. I had noticed that I was missing a little bit in my 2009 Chevy Silverado. A day later finally got the check engine light I had been waiting for. Bad Fuel Injector #5. Other shops in the Cove/OXR area quoted me $1500 for full replacement of the Fuel Injectors. D&M recommended that they take a look as it likely wasn't the FIs. They were right and identified a $150 fix for what could have easily been a $1500 "problem." Honesty and integrity, that's all you can ask for in a auto shop. Great experience. They got my wife and my business for as long as

D & M came highly recommended by a used car dealership in Owens Cross Roads. Unfortunately, I found D & M to be neither professional nor personable in my dealings with them. They go to great lengths to establish and maintain an adversarial relationship with their customers - (1) they take no appointments (2) they make no promises as to when your vehicle will be worked on or when it will be ready (3) when queried about work done and the quality of the repairs, they become aggressive and defensive. I cannot recommend them nor would I ever go there again to repair or maintain any of my vehicles.

My partner and I brought our 1994 Topaz in a last week to get the brakes checked. Other than keeping it for like 3 or 4 days and not hearing anything about it until we went and check on Friday evening of last week.... The experience was great. Price is better than S &S or Cove Auto (Cove auto does great work but very high priced, also they charge double whatever the price is on a part). My partner says he won't use D & M again because he felt they took too long to just check brakes. But a few weeks earlier we took the topaz to cove auto for a different issue and they took about the same amount