Mill Creek Management
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Mill Creek Management
At Mill Creek Management, we've been proudly serving Tulare and Kings Counties for the last several decades. One thing that people don't realize when getting into the real estate industry is that no two markets operate in essentially the same way. What works for "Area A" might not work at all for "Area B, " for example.

That's a lesson that we've learned in our 40 years in the industry and is something that we've learned how to turn into our advantage. We don't just offer property management services - we offer customized solutions that are specifically designed for both tenants and homeowners in these areas. If you've got an issue, the chances are high that we've got the right solution that will make your life easier.
Services
That's how long Mill Creek Management has been providing top quality services to residents in Tulare and Kings Counties. We've learned quite a bit since our business first opened its doors in 1980 and believe that our services have dramatically increased over time. We've seen the real estate industry shift in many directions.
We have a vast network of industry resources that we can put to work for you, making sure that potential tenants know exactly what makes your property the perfect fit for them. We'll screen those tenants, maintain the property and even send you regular financial statements so that you don't have to worry about a thing.
View your financial statements, access shared documents, and set up your online payment options. The online Owner Portal streamlines communication, protects your investment, and helps you maximize the value of your properties. Make and receive payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.
Reviews (27)
Jane P.
Jane P.
Dec 30, 2021
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Rude office staff, not helpful, talked down to my husband and I. I felt judged . It seems like they take application fees for all household members, including adult, disabled, dependents , who carry no financial responsibility ( is like taking an application for a minor child), only to disqualify you and keep the fees. (Around $140 for my household). Many property management companies practice this , as well. This industry should take the time to meet with potential renters and go over their information ( like a soft credit pull) to verify they will qualify before taking their money. A potential
Kim Nix
Kim Nix
Dec 20, 2021
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The staff is really nice, we have been here almost a year and everyone has been so nice and helpful to us
Timothy B.
Timothy B.
Dec 19, 2021
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I've rented 11 places in the last 12 years and currently own rental homes. I've NEVER had such a horrible experience with a management company. My wife and I cleaned our rental home for 5 hours to make it spotless but got charged a cleaning fee. We repaired every single picture hanging pin hole yet got charged for "repair". Even got charged for A/C filters yet when we moved in it wasn't even installed (I had to install it!).

To make it all worse, we were discriminated against for clearly and calmly asking questions on why we were charged for each item. We applied for
Serina M.
Serina M.
Dec 15, 2021
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Mill Creek !!! Your roofs are leaking and it's not fair to your renters have to deal with wet carpet and beds soaked. I'm just speaking out for those who are dealing with leaks in front of their doors and inside their homes. I get you guys tend to be busy ? I dunno but it's cold and people have babies who can get sick. No one wants to sleep on a wet bed let alone deal with a draft coming in when the days are kinda chilly. We're still in a semi pandemic and the health of your tenants should be a somewhat priority especially with small children.
I've seen the buildings and
Richard Rubalcaba
Richard Rubalcaba
Dec 07, 2021
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My oven broke down on Nov 22nd and I called Julie with Millcreek Management on the 23rd and left her a message. That same day the vendor called me and came to my house on the 24th to fix my oven. Julie was on it and made it happen for me the day before Thanksgiving day. I can’t thank her enough for helping me out. The week before that my toilet broke and again Julie was on it and made it happen.
Thank you so much Julie for helping me out. 🙏🙏
Lisa Folks
Lisa Folks
Oct 20, 2021
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Currently their offices are closed to walk ins due to Covid. I have called the office twice and each time I had tons of questions the ladies were both very nice and knowledgeable.
Caroline Nino Woods
Caroline Nino Woods
Oct 14, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
This company has helped me so much! My A/C went out over the summer and they were quick to help me. I would highly recommend them !
Susana R.
Susana R.
Aug 14, 2021
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The AC broke two nights ago, and they did not send someone until Saturday. Then the repair person says they can't fix it until the management approves part but they open on Monday. It's 100 degrees outside and the house is unlivable. Its crazy that management has no regard for human life. My family pays their rent on time and never failed to do so even during a pandemic.
Jose C.
Jose C.
Jul 23, 2021
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Rented for 8 months, when I left, they conducted a walk thru on items that needed to be addressed/fixed. I addressed/fixed all the items. After i moved out, they sent me my deposit minus $300. They charged me for a doorbell, 2 toilet seats, broken tile and cleaning. All these items were not on the original list and i had left the apartment spotless after emptying it out. they never communicated on the items they charged me. the point is, they are not honest and conduct poor business. i could care less about the money, I would much rather other people know that this business is untrustworthy
Erica B.
Erica B.
Jul 18, 2021
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I live in maplewood apartments the management doesn't care about this place AT ALL the staff is dismissive and rude. I have lived here 10 years and the staff has had the same attitude the entire time do not let the responder of these posts sway you to believe anything different. The maintenance never comes out and when they do they do less than the bare minimum. The amenities that we are supposedly paying for I.e. the pool which is pictured is completely green and the on site laundry is not functional and there is homeless living in the laundry room. The electrical in these apartments is beyond
Kaci Rogers
Kaci Rogers
Jul 16, 2021
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Positive: Professionalism, Quality, Responsiveness
We rented from Millcreek and I have to say the overall experience was great! Everyone was so kind and helpful any time we had to call in. We will rent from them again. Definitely check them out if you are in need of a rental. Thank you Millcreek!
K. Gregory
K. Gregory
Jun 27, 2021
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Overall good experience. All repairs were done in a timely manner and emails and calls were answered promptly. I purchased a home but would rent from them again with the reminder to read the fine print on the contract before moving out. I missed some things that we were responsible for when moving out in the very lengthy and wordy contract so lost some of my security deposit. Again, overall good experience with all staff except for the moving out process and losing some of my security deposit.
Nicole G.
Nicole G.
Jun 01, 2021
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Naomi, was very helpful with find us a rental and answering all my questions.
Thank you!
Richard Martin
Richard Martin
May 25, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Mill Creek Management did a OUTSTANDING JOB!!!!!! keeping my house rented for over 12 years . I highly recommend them!! They return phone calls with in hour or so ,e-mails etc . The Whole time ,They took really good care of my house had very good tenants. I never had much to worry about . Naomi Especially -------THANK YOU SO MUCH!!
Edward N.
Edward N.
May 20, 2021
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They have managed our property for over a year now. They are very responsive and trustworthy. Even with Covid they have done an outstanding job. I am always recommending them to anyone that asks.
Evelyn C.
Evelyn C.
May 20, 2021
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I am an absentee owner and depend entirely on Mill Creek management for the tenant screening and property maintenance.
They are responsive and conscientious in finding qualified professionals to do repairs and general upkeep.
E c
Edward Needham
Edward Needham
May 18, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
They have managed our property for over a year now. They are very responsive and trustworthy. Even with Covid they have done an outstanding job. I am always recommending them to anyone that asks.
Jennifer H.
Jennifer H.
Sep 22, 2020
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Interesting that my review is gone. How did that happen? In short, I was with Mill Creek for several years, and it was awful. The staff is rude, (Julie is the worst,), they don't respond to emails without repeated reminders, when there was questions about duplicate expenses I was literally told to that I had to figure it out, although they are paid to do the record keeping, and the owners may be the worst of all. Ask for an unresolved issue to be escalated and you'll get Cathy the owner who is even more rude, super condescending, and lies, and ask for the husband, and he adds nothing
Candice A.
Candice A.
Feb 29, 2020
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I was a first time renter and my boyfriend and I wanted one of the Ashley square apartments originally but we were off for the income requirements by $25 so we decided on the Shady Ct apartments. Not only did we love the apartment the finance woman even called the landlord and got our rent lowered for us and that was even more amazing for us! Within the first few months the he heater and A/C went out I submitted the request and someone came back out immediately and fixed the issue. The only real issues I had were the upstairs neighbors would yell and scream all night and let children jump off of
Annya M.
Annya M.
May 15, 2019
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I would put no stars if possible.. staff talks to you rude.. I wouldn't recommend them do to rudeness and they just hung up on you for no reason
Becky W.
Becky W.
Mar 30, 2019
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Used this Company to get an apartment.
The apartment was on Oriole Street in Visalia. Could only stay for the 6 month lease then I moved out.! The apartment conditions were terrible and bug infested! Cockroaches non stop! The appliances were cheap and required repairs regularly! Noise level was unruly and I would not recommend anyone to live in one of their apartments. They were never there to enforce rules and regulations.
Barbara N.
Barbara N.
Feb 06, 2019
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Mill Creek is owned and managed by wonderful people. They are very professional in conducting their business and are honest and fair to all... whether it be owners or renters. We highly recommend Mill Creek Mgmt.
John B.
John B.
Mar 30, 2018
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Mill Creek Management seemed very promising at first.
Employees were friendly enough, understanding about wanting to view certain properties MULTIPLE times within a week - two week period.

However... A BIG issue is that they don't, up front, tell you every requirement for their home rentals. So, a few friends and I were planning on applying for a home there. We, combined, make much more than three times the rent, we've all had renters history except for one, and we all have decent credit.

We received a call early this morning saying that because JUST ONE of us didn't have renters
M. C.
M. C.
Dec 29, 2017
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So here I am writing a review at 430 in the morning because I'm very angry. If you are a homeowner who is looking for a property management company, keep searching. Why you ask ? Oh, let me tell you!
1)These folks never return your calls
2)If for some lucky reason you catch one at the office they never know anything. They tell you they will call you back but guess what ? (See #1)
3) Apparently there is something wrong with your house every month. Oh your house is new ? It doesn't matter. Some weird thing will happen to your heater or dishwasher, or maybe your power will glitch. Guess
Lizzie R.
Lizzie R.
Dec 22, 2017
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I had a bad experience with them recently. I was trying to rent a home from them and was giving every excuse in the book. I would hate to think my treatment was racially motivated.

**** can any black people renting from them check in. I want to be fair before filing a complaint with the fair housing department

Elizabeth comment to management company: anyone can send out a denial letter, of false facts. Where is the validity? I will let the government resolve this issue, by having you produce applications and conduct an analysis on applicants.

I know racism when it occurs.
Can any Black people
Alex S.
Alex S.
Sep 17, 2017
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My experience hasn't been a good one. We were threatened with eviction because our lawn want green enough. The sent a register letter that we had to pay $30 for notifying us we had one week to get our lawn green or face eviction. This was during one of the worst droughts in CA history.

Our Air Conditioning also stopped working one summer when it was triple didgts. We couldn't get in touch with anyone for two days. On the third day we finally called an outside repair man to fix the problem. It was only $180 to fix. I went in person the same week and gave them a copy of the bill. First
Christine Joy H.
Christine Joy H.
Mar 17, 2017
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Only put a star because it's making me! But it really deserves 0 stars! Please do not rent with these people. They are the worst! I put in so many trouble calls, and hardly got responses to them then when we moved out they charged us for the things we put a trouble call in. Oh they also charged us to remove baby proof locks around the house when it was already there when we moved in! We don't even have a baby with us so why would be put them up?! They also charged for a piece of scotch tape that was left on a light switch and a hair tie what was left there. Please please please save yourselves