We specialize in same day service, so we can get your wireless device back up and running as soon as possible. You can make a scheduled service reservation that works with your active schedule, or just walk-in. Our workmanship is backed with a full warranty, and you have the opportunity to opt in our VIP FixAPlan Program that covers you from future breaks.
Our technicians are trained and equipped to handle the basic battery replacement, all the way to microscopic main board soldering. Whatever the problem, FixAPhone can handle it. We don't stop at phone repair either. We do Tablets, Computer's, and small electronics.
Our technicians are trained and equipped to handle the basic battery replacement, all the way to microscopic main board soldering. Whatever the problem, FixAPhone can handle it. We don't stop at phone repair either. We do Tablets, Computer's, and small electronics.
Services
We are ex-wireless people that understand the lifecycle of phones and the practices used by carriers to retain customers with contracts or monthly phone payments. Today, more than ever, we are dependent on our mobile devices. These devices connect to more than just the 4G network and we love showing our customers how to connect to all the new home and car automation that is available today and is right around the corner.
We specialize in liquid damage cell phone repair. We will remove all water and debris, then perform a complete professional diagnostic to asses the repair. One of the most common repair's aside from broken display's are Battery's and Charging Ports. Nothing's more frustrating than having a dead battery or a phone that will not charge because of a broken port.
As business owners we understand how important it is to have support. Our customized maintenance plans help you keep your most important assets connected and protected to stay productive. We feel it is important to respect those who have served, and to help the people of our community. We offer discounts to veterans, teachers and school employees, police officers, and fire fighters.
Reviews (20)
Its Braden
Sep 14, 2021
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Went to this place for a broken iPhone X screen got it replaced and it worked great for the time that it lasted but it ended up being broke again fixed it again…and was given a faulty screen and came back in replaced the screen and had to replace my battery because a screw was jabbed into it after that the screen ended up being faulty again and I ended up buying a whole new iPhone and giving my phone away witch they fixed the screen their self and realized half of my screws were missing in my phone I don’t recommend going here at all but they are very friendly
Tina D.
Aug 10, 2021
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If I could give less than a 1 star rating, I would.' This is the worse business that I've ever had the displeasure of dealing with. They had my phone for nearly 9 mos. Took it in for a charging issue...After several weeks, I was told that it needed a new battery and Ryan Guaranteed that was the problem, which it wasn't. After 3 mos I was told phone kept failing and Ryan offered to replace the phone, which after 3 supposed attempts, never happened. I then asked to be reimbursed for the phone instead of replacing it and I was told that was approved, but that never happened either
Lacey Sturgell
Jul 27, 2021
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As of right now they have had my sons ipad since March. I took it there because it would not go past the apple symbol when powering on. I went ahead with giving them the go ahead for the repair which they said was the battery & charging port. After about a month I called to see if it was ready & was told that I had not yet told them to go ahead & fix it. And I had about a month before that. So far now I have been told they have tried 3 batteries & all have been bad batteries. I have also been told multiple things each time I call. I was then told about a month ago when I called it had been ready
Adena Ross
Jul 22, 2021
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Joshua Stevens
May 23, 2021
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This place is a joke they say one thing and do another. Multiple phone calls different story each time. Say they will give you a full refund and that is not the case. Say they will give you a in store credit which is a joke. Go to check out with my items done up. I get told by the employee he has to make a phone call during the phone call some how the price gets changed in there favor saying I owe them more money. This business is a complete joke. All I’m saying is research this business before you commit.
Sean McCory
Apr 05, 2021
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Do not recommend. It took over a month to repair due to waiting on parts and it stopped working after a few days. Due to frustration, I took my phone to another phone repair shop and they notified me that they broke my phone internally. It was damaged beyond repair due to soldering issues. I was out $200 hundred dollars and I had to buy a new phone. Go some where else. Based on the other bad reviews noted, I am not alone in this situation.
Stephanie Slopko
Mar 20, 2021
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Please call around before you go here to have your phone fixed!! I would give zero stars if possible!! They tried to have me pay 3 times the amount to have my phone fixed than what I actually got it fixed for! Told me my phone port would have to be soldered when it actually didn't! Sad that they not only lie to people but also try and put other business down when I said I had called other phone places and could do it almost quarter of the price! Not only is my phone charging its fast charging and my phone has never said that...got it fixed inside the Canal Winchester Walmart definitely worth the
W. K.
Feb 13, 2021
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Most of everyone here is correct in there statement about the repairs they received from this place. They constantly come up with some kind of excuse.
If I ever talked to someone who is a habitual lier it would be Ryan. You should be ashamed of yourself as a human being. I don't know if all the other locations treat you the same but they should change there name to Can't Fix A Phone. Save yourself a lot of time and money do not do any business with place.
And Ryan you won't find any record of me doing business there because I was with my wife it's in her name. It seems that
If I ever talked to someone who is a habitual lier it would be Ryan. You should be ashamed of yourself as a human being. I don't know if all the other locations treat you the same but they should change there name to Can't Fix A Phone. Save yourself a lot of time and money do not do any business with place.
And Ryan you won't find any record of me doing business there because I was with my wife it's in her name. It seems that
Vikki Bobb
Feb 05, 2021
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Critical: Quality, Responsiveness
They were not honest about their ability to fix my daughters phone nor were they honest about the status of the repair. A repair that was supposed to take a couple of days drug on for 3 weeks and the phone was it fixed even thought they acted like it was. I am so disappointed in their integrity.
They were not honest about their ability to fix my daughters phone nor were they honest about the status of the repair. A repair that was supposed to take a couple of days drug on for 3 weeks and the phone was it fixed even thought they acted like it was. I am so disappointed in their integrity.
Miles Johnson
Aug 25, 2020
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Needed my phone fixed so I took it to Fix A Phone. Unfortunately, shortly after dropping the phone off a global pandemic forced many businesses to close for a period of time. The closures caused a huge delay in getting my phone fixed. When business resumed my phone was fixed for nearly nothing. The wait, which was not caused by anything Fix A Phone did, compelled the staff to waive all charges. I cannot express enough how rare it is to find a business that is focused more on satisfaction than profits, this place does! You can rest assure, at least from my experience, that this establishment will
Diana Roberts
Jul 14, 2020
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My iPhone 7 Plus needed a new battery so I decided to order one and install it myself. I was successful except I opened the display screen too far and broke one of the connections. My Touch ID quit working immediately; next day my Home button quit working. Went to FixaPhone in Chillicothe OH and 20 minutes later got my phone back with a new display screen. (These have to be replaced when one breaks, nicks or stretches any of the 3 connections between the screen and motherboard). I was told up front of any costs involved and was taken care of professionally and quickly.
Kelly Mettler
Jun 02, 2020
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I was originally happy that my phone could be repaired after water damage. Once I got the phone back, the phone immediately began flashing a white light every time I opened it back up. The process time was slow on the phone and I had to restart about 3-4 times each day. I decided I could live with both of those things even though I paid over $200 for the repair. However after a couple weeks the phone white flashed again and would not come back on. Disappointed that I paid $200 for a repair that lasted 2-3 weeks. I would not recommend.
Brittany B.
Aug 21, 2019
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I drove an hour to have my phone screen fixed here after a recommendation from a friend. These guys were nothing but professional and helpful. One associate even drew my daughter a picture and kept her laughing while we were waiting to hear about the status of my phone. Everything was repaired in a fast manner and you can tell they truly care about their customers. I highly recommend this business.
Jacqueline C.
Jun 22, 2019
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Please do your research before you bring your phone or other device to this store. I brought in an iPhone 7+ to have a cracked screen replaced - it cost $175 wow! - and in the process they broke my proxy, which means all calls can only be by speaker phone. About every 48 hours I've talked to someone promising the repair part is "going to be here" and now after 9 days the part is still on "back order". No fix or ETA in sight. Feeling very powerless. I don't know how common this poor service is but my experience with Fix-a-Phone has been terrible.
Richard A.
Feb 10, 2019
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I took a Samsung galaxy smt 900 to these people 12/26/18 was to be 3-7 days they screwed it up they have given me a run around till this day supposedly were going to replace it and received the replacement on the 2/3/19 but can not place it in my hands they did collect $193 from me for repair kept that and left me empty handed had I read the reviews here would never took it their do not take your devices to this place I wouldn't trust them to change a battery and will lie to you constantly if you have been cheated by these people and happen to see this I urge you to take them to small claims
J. S.
Feb 05, 2019
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Fix A Fone? $53 for a battery change? IPhone still didn't work. Why so expensive. I asked Trevor.. Because "batteries often get mangled when they are replaced". Um, ok. Still didn't boot. Came back a week later. Still broke, oops. Another week. Ok, the problem is the port. We'll just Fix it for free. Well,ok. 4th trip in a week later. STILL broke!
Do you know how These guys finally fixed it? They refunded my money but STILL could not fix a phone.
If I could go e them less than one star, I would. This "Fix A Phone" is phoney. I don't know what they can fix
Do you know how These guys finally fixed it? They refunded my money but STILL could not fix a phone.
If I could go e them less than one star, I would. This "Fix A Phone" is phoney. I don't know what they can fix
Philip B.
Nov 15, 2018
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Michael M.
Jan 10, 2018
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Stay well clear of this place. In June of 2017, I dropped an essentially new Google Pixel XL (purchased straight from Google for $825 in February of 2017) off at this place for a repair of a damaged charging port. The manager said it would be about two or three days until it was fixed, only because they had to order a new charging port, which they didn't have in store. He charged me $85 upfront for this repair. Now, nearly 7 months later, they still have my $85 and $825 phone. Don't make the mistake that I did by taking your phone to this place.
Amy R.
Feb 13, 2017
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This place is fantastic. Customer service is impeccable, paperless w technology, clean.
I bought a battery for my Android..the company stands behind their work. Indefinitely. I walked in again w the same issue; the company did a diagnostic test and helped me fix other issues that could hinder the usage of the battery. Reordered a new battery for me NC.
Fantastic service. Welcome to Chillicothe, Ohio
I bought a battery for my Android..the company stands behind their work. Indefinitely. I walked in again w the same issue; the company did a diagnostic test and helped me fix other issues that could hinder the usage of the battery. Reordered a new battery for me NC.
Fantastic service. Welcome to Chillicothe, Ohio
David J.
Sep 01, 2016
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