City Creek Mortgage
Call now
Call now
Website
Call
City Creek Mortgage
The world has changed. Use our digital loan officer to save you money. It analyzes thousands of options to show you the loan that saves you the most money possible. Why don't other lenders post their rates online? We know! Other lenders allow their loan officers to adjust rates and fees based on how much they think they can make on your loan.

Our BETA digital loan officer will search through thousands of rate options, and analyze which loan costs the least over the time you'll keep your loan. At City Creek Mortgage we want to help you confidently choose the best mortgage and save money. To do that, you need a team that has one priority-YOU.
Services
As one of the most established mortgage companies in Salt Lake City, City Creek Mortgage is unique because of the individual gifts and talents that are brought together to create one large team. We do not have any independent or commission based mortgage loan officers. When you work with one of us, you get all of us.
The general idea of where interest rates are is what most companies keep secret. In many cases, the rates and closing cost they offer one client is different from another. City Creek Mortgage is alien to this practice. We always provide full disclosure and will never charge one borrower more than others.
Yes, it is definitely possible to secure a mortgage without having to pay the closing costs-all fees legitimately incurred, such as title, underwriting, appraisal, et cetera. Watch our video to learn the No-Cost Loan works, and check out the case study below. If you have further inquiries, feel free to contact us today.
After you complete the online application, we will be notified immediately and will review your file quickly and get back to you. Remember, there is no risk or cost to you until phase #4 in our loan process. Therefore, you can proceed confidently knowing that this step is a long way from being a commitment to doing a loan.
One of the biggest decisions you can make in your life is buying a home. Finding a partner that you trust through the process is critical to having a good experience. City Creek Mortgage has helped thousands of people navigate the purchasing experience through our extensive understanding of every aspect of mortgages.
Reviews (27)
Rob Weir
Rob Weir
Jan 03, 2022
Report
Positive: Professionalism, Responsiveness
Neda, Nicole, and Sefa did an outstanding job with the refinance of our home. They all helped make the process as easy and painless as possible and did a great job of communicating next steps and answering questions along the way. I highly recommend City Creek Mortgage for their excellent service and great low rates.
Lizzy Joy
Lizzy Joy
Dec 30, 2021
Report
I’m a single mom and a teacher-and I hate dealing with all the financial aspects of life. Jackie and Amber made my refinance super-simple, easy, and they answered all my (ridiculous) questions. I had rate-shopped and City Creek had the great rates, and they were also super-responsive and available—but didn’t ever overload me with a ton of spammy calls.
Isaac Ernstsen
Isaac Ernstsen
Dec 29, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
Pete and Nancy were great to work with. This is my second time working with this company and I will continue to do so in the future because of the great experience I had. Great communication, responsive and overall they just made process super easy.
Carrie & John Frankenberger
Carrie & John Frankenberger
Dec 29, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
Had an amazing experience recently working with the team at City Creek. They worked hard to provide a seamless and easy process and service. Outstanding group and company!!!
Diana Pope
Diana Pope
Dec 28, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
Bayli at City Creek was great to work with. Communication was great and the process took 1 week from loan application to signing papers... Super fast!! Everything that was promised throughout the loan process was what was presented at the closing table. No surprises. Thanks!
Nancy Bovee
Nancy Bovee
Dec 26, 2021
Report
I would recommend City Creek Mortgage to anyone and will most definitely be using them in the future!
Alexis Carter was so amazing to refinance with us and she was incredibly knowledgeable, responsive, and did exactly as she said! Kudos to Taylor also, thank you both! The entire process was fast and super easy; we closed in 2-3 weeks!
Gene Hayes
Gene Hayes
Dec 17, 2021
Report
Alexis and Taylor are awesome! I had a great experience working with City Creek Mortgage. They were both super easy to work with and saved me money! I'd highly recommend working with them.
Kim Urbanek
Kim Urbanek
Dec 15, 2021
Report
I refinanced two of my properties with City Creek Mortgage in 2021, one in Utah and one in California. They have fantastic rates and fabulous customer service, and were incredibly quick during the height of the refinance boom this year!
Chris Hardy
Chris Hardy
Dec 02, 2021
Report
The easiest and fastest refinance process I have ever experienced. Very professional and prompt. I would definitely recommend them to my friends and family. Thanks City Creek for the wonderful service!!!!👍
Julie VanderToolen
Julie VanderToolen
Nov 27, 2021
Report
100% love City Creek Mortgage. Alexis and Taylor are extremely knowledgeable and always go above and beyond. We have used them 2x to refinance and they always make us feel like family. They make sure we get the best rates and monitor the market for us. Also, when the rates dropped to significantly impact our payment, they reached out to let us know we could save even more. If you haven't used City Creek you are missing out. Reach out to them and compare and save. Thanks Alexis and Taylor!
Anastasia Petrova
Anastasia Petrova
Nov 26, 2021
Report
I loved working with City Creek Mortgage Team and I will use them again!
The team is caring, responsive, professional and on the top of their game. They followed up consistently, provided timely status updates and details on next steps! We closed in a timely manner without any issues. Looking forward to working them again in future!
Jacinta Suliz-Peralta
Jacinta Suliz-Peralta
Nov 24, 2021
Report
My husband and I worked directly with Togi Gasu on our refinancing , we had a great experience throughout the entire process. Our process to closing only took 9 days!!..
No complications at all, Togi and City creek staff involved were amazing. They made sure everything lined up and everything worked smoothly and quickly.
We appreciate everything… everyone at City Creek Mortgage specially to Togi, Bayli, Sefa and everyone else involved.
Thank you for such a great and awesome experience, thank you for having everything taken care of and get us ready for the holidays…
Trevor Forster
Trevor Forster
Nov 05, 2021
Report
We were looking refinance, didn’t know where to start so we looked into City Creek Mortgage. Contacted them and they helped us through every step of the way. They were very fast and efficient and they gave us the best rate and they were in contact with us every step of the way. We will be going through City Creek Mortgage from now on
Nineveh Madsen
Nineveh Madsen
Oct 30, 2021
Report
CCM made refinancing our home such a breeze! Exceptional service. Their entire team was so friendly and answered all my questions. I would highly recommend them for anyone needing help with their mortgage.
Kris Norr
Kris Norr
Oct 13, 2021
Report
I absolutely loved working with Robyn and Lacie. Start to finish everything was open, efficient, fast, friendly, and with the best rate out there! These ladies will work hard for you. They are quick to respond to texts or emails and will never leave you waiting. I have used City Creek twice now and if there is a 3rd time you can bet I will go back! 5 out of 5 stars!
Daniel Y.
Daniel Y.
Aug 01, 2021
Report
Lex from Citycreek Mortgage has been amazing with the 7 mortgages I needed. She helped me gather all my docs and communicated the whole way through the process. Not only a great mortgage but also great support through the whole process. Amazing experience!
Brent B.
Brent B.
May 08, 2020
Report
Business interactions often become transactional, but you can feel the excitement from an amazing service team that is ON POINT! That was my experience with Mortgage Mike and the team at City Creek Mortgage. Not only did I get the BEST rate that I know saved me thousands $$$$ the process was easy, communicated well and I felt like I was online with American Express Platinum Concierge with how well they listened, were proactive and closed on-time and delivered as promised. Highly recommend!!!! 5/5
Eric C.
Eric C.
Jul 11, 2019
Report
Looked at some refi options with City Creek, had some snags in the process and ended up choosing another lender. But I'll give City Creek lots of credit for their response to my less-than-smooth experience (even sent me a gift certificate to a restaurant). Next time I have a mortgage need (which might be soon if Trump keeps meddling with the economy and pushing rates down), I'll definitely reach out to City Creek.

The good:
-Rates were competitive
-They weren't pushy, at all
-Good customer service after some snags in the process

The opportunities for improvement:
-Relied on fee
Josh H.
Josh H.
Apr 22, 2016
Report
Citycreek was fantastic to work with. They took responsibility for something that was out of their control. Their communication was on point through the entire process. This is the 3rd loan I have closed with them and I won't hesitate to use them again.
Andrea K.
Andrea K.
Mar 16, 2016
Report
City Creek Mortgage has been a blessing to our family. We were jumping through hoops with another lender and sending document after document after document to get our home loan approved. We felt like we were living in a bad dream. We decided to halt the process with the other lender and talk with Mike at City Creek to see if there was anything they could do to help us. Not only were they able to get our loan approved super fast, they went above and beyond to lay it all out on the table so that we knew what hoops we couple possibly have to jump through. I LOVED how organized the whole process was
Don B.
Don B.
Jun 02, 2015
Report
Avoid City Creek, their gifts are in marketing, not mortgages.

I had a similar experience to Jeff W (would have lost earnest money), but fortunately was able to switch to another lender.

I also experienced poor communication and a pre-approval that turned out to mean very little.

City Creek is not Fannie Mae approved and therefore could never have done our loan. This isn't needed for every loan, but was important in our case due to commission income.

A red flag was being asked to sign a contract and pay for an appraisal before we had a property under contract. This is not appropriate
Chris S.
Chris S.
Mar 30, 2015
Report
I just closed another loan with this amazing company. I have closed at least 10 loans with them since the late 90's and I have yet to experience anything but exceptional service, honesty and fairness. The Mortgage business is complicated and difficult. The City Creek team deals with these complexities so I don't have to. I have read several negative reviews regarding City Creek and it seems to me that they are generally related to issues that are out of City Creek's control... namely appraisals and credit. A broker cannot change an appraisal amount or credit score!

Hats off
Ivan W.
Ivan W.
Mar 10, 2015
Report
I've personally used Mike and his team for years and couldn't be happier. Mike is honest, dependable and an expert in his field. No need to look anywhere else if you're looking to get a mortgage.
Zach Z.
Zach Z.
Nov 12, 2014
Report
USE THIS COMPANY RIGHT NOW! TRUST ME!
I need to start this off by explaining we have purchased many investment properties and primary homes so my wife and I know what a good mortgage company should be like. We have learned this the hard way by having many bad experiences with other mortgage companies. Our experience with City Creek Mortgage was INCREDIBLE! Alexis is as sharp as it gets when it comes to loan officers. We had some complicated aspects of our purchase that I did not know the best way to handle, but thanks to Alexis we ended up having the deal EXACTLY THE WAY I WANTED. We also
Aaron M.
Aaron M.
Oct 29, 2014
Report
Thank you Desiree & Mike, closed my loan quick, up front and honest with me and keep me in the loop the entire time. I have done several loans with City Creek over the past 9 years, everything from my primary home (refi) to purchase of rental properties, and they have done a great job. I would highly recommend going with City Creek Mortgage, they know what they are doing, Des has been there over 10 years, and Mike has been doing this for over 17 years. He knows what he is doing.
They are NOT a bank, so they can get you into a loan program that works for you, they did for me, I am self employeed
Tony L.
Tony L.
Sep 25, 2013
Report
We ended up using City Creek Mortgage for our last real estate purchase through the builder. There were some communication disconnect at the beginning, and we managed to clear it out toward the end of the process. With tougher government regulations, many things are not within their control, and they tried their best to get things moving smoothly with good planning to keep closing within the deadlines. Although there were roadblocks, we utilized the strategies they recommended for us, and everything turned out fine at the end.

After experiencing the nightmarish treatments by banks, I would
Candice E.
Candice E.
Jul 16, 2013
Report
City Creek Mortgage is as good as it gets! They are the real deal and know their stuff. They are really the most trusted, loved and respected mortgage company and I would give them all my loans from here on out! They take 5 star service to a new level.

Candice Evans
Sandy UTAH