Croffoot Heating and Air Conditioning, Inc. is a company you can trust when it comes to heating and air conditioning solutions. As your Southeast Valley air conditioning/heating repair experts, we are always ready to help with all your needs! Croffoot Heating and Air Conditioning, Inc. in Chandler, AZ may be a name not yet well-known in the Southeast Valley but certainly is not a company new to the HVAC industry!
The business began in 1981 in Troy, IL with a staff of 2. Kirk and Susie Croffoot were 21 and 19 respectively when they created their company. Through the next 21 years, they grew to becoming a successful heating and air conditioning business utilizing many of the state-of-the-art service techniques, computerized data systems, and a custom sheet metal shop.
The business began in 1981 in Troy, IL with a staff of 2. Kirk and Susie Croffoot were 21 and 19 respectively when they created their company. Through the next 21 years, they grew to becoming a successful heating and air conditioning business utilizing many of the state-of-the-art service techniques, computerized data systems, and a custom sheet metal shop.
Services
Specializing in residential and commercial air conditioning installation, Croffoot Heating and Air Conditioning, Inc. is dedicated to keeping our clients in the East Valley cool. We offer a wide selection of air conditioning models at affordable prices, and we perform Manual J Load calculations if requested.
There is a good way to understand if you are wondering if there will be a charge for a service call versus not being charged for a free estimate. Some companies will offer a "free" second opinion on service calls. However, one must be vigilant in making sure that parts are not recommended and replaced when unnecessary so that the company can recoup their costs in coming to your home.
Reviews (18)
John Addington
Aug 20, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Croffoot did a repair on our A/C unit and then returned twice to adjust the vents so that all the rooms were cooled perfectly. Mason and Andy did an excellent job. They came on time, were professional, and did an outstanding job. Everyone at this company is excellent to deal with. Highly recommend.
Services: AC maintenance, AC repair
Croffoot did a repair on our A/C unit and then returned twice to adjust the vents so that all the rooms were cooled perfectly. Mason and Andy did an excellent job. They came on time, were professional, and did an outstanding job. Everyone at this company is excellent to deal with. Highly recommend.
Services: AC maintenance, AC repair
Dave W.
Jul 31, 2021
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We have been using Croffott for several years now and highly recommend them. After trying several of the big name companies over the years we always felt like they weren't honest and were constantly trying to upsell us on repairs. The folks from Croffott are perfect in every way. Responsive, professional, reasonably priced and most important - honest. They are hands down the best in the business.
Matt Bush
Jul 28, 2021
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I have used Croffoot for all my HVAC repair and will recommend them every time I can. They do amazing work, take their time to make sure it's done right, and always show up when they say. That right there is 5 stars...bit there is more. They are honest and actually will not over charge. A few times I was presented with worst case scenario only to find out it was not that major and my quote went from thousands to only a hundred or so. I know as much about AC units as I do flapping my arms flying. So it's very important to me to have someone I can trust.
Mark Boynton
Jul 02, 2021
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Sal Aguilar
Jun 22, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I have used Croffoot Heating and Air since 2015. Always very attentive, pleasant and just great customer service. Andy was out today he was great. Not in a hurry and took the time to explain all the diagnosis and findings. Thanks you.
Service:Â HVAC repair
I have used Croffoot Heating and Air since 2015. Always very attentive, pleasant and just great customer service. Andy was out today he was great. Not in a hurry and took the time to explain all the diagnosis and findings. Thanks you.
Service:Â HVAC repair
Maysarah Abdel-Fattah
Jun 07, 2021
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Chris M.
Mar 11, 2021
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I learned of Croffoot by multiple recommendations, all of which were positive. I received no special treatment or incentive by posting this review. We recently had Kirk come out and give us an estimate to replace our aging HVAC system. We bought the house back in July of 2020 and the home inspection showed that we would eventually have to deal with this so we opted to get it done before the summer heat set in. Kirk made it easy to understand what was needed, he explained options and answered all of our questions. He provided us with a quote and we made our selection based on our needs along with
M. M.
Jan 25, 2021
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It's been years since I found Croffoot and hired them, and they are still the most incredible, honest, and BEST AC company in AZ to this day. I've had them work on several AC units at various homes to this point and just installed a new one at my rental, and the whole thing was perfect, as usual.
This is the AC company to choose, hands down. I will forever be a customer of theirs.
This is the AC company to choose, hands down. I will forever be a customer of theirs.
Doc H.
Sep 28, 2020
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Wow! I can't believe I haven't posted a review for these wonderful people yet. I have been using Croffoot for years. They are the best service people. From the time you call Susie and get started until the Technicians are finished you will never feel anything less than a truly valued customer. I have had them come out for routine maintenance and unfortunately had to have an emergency visit. They show up in time for whatever time your appointment is and for the emergency visit they came right over. It was a pleasant surprise to have them come so quickly. I referred a friend and they took
James Rafferty
Sep 16, 2020
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I have used Croffoot Heating and A/C the past 2 Summers in an emergency situation to repair my A/C system. In both cases, they arrived within an hour of my phone call and quickly got our system up and running again. I was very impressed and appreciative! So when it came time to replace our aging A/C Heating system this last December, I really never considered anybody else that I wanted to do the job! They gave me a fair price on a new 2-stage Trane system, which included a sizable manufacturers rebate. Kirk and his crew arrived right on time and went to work putting down tarps to protect the flooring
William Thompson
Sep 04, 2020
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Very impressive company and service. Since i am a licensed Architect, Structural Engineer and Civil Engineer in private practice for over 50 years and have experienced observing, instructing and even recovering for my clients from very bad to unqualified installations and service i can say that Croffoot Heating tops them all. I would highly recommend them for any needs one may have. their service staff is punctual, efficient, polite and very accommodating. No one need to look farther.
Colene Butler
Aug 02, 2020
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We had a new AC put in a few years ago (not by Croffoot) and thought we were going see changes in our air issues. We did not and were disappointed that we could not get our house to cool down to where we wanted. Keeping it maintained at even 78 was difficult especially when there was a lot of people over or if it was 105+ outside. Some rooms would be at 78, others at 71, another at 83. We had Croffoot come out to take a look at everything and they immediately recommended some duct changes. Andy showed and explained everything and it made complete sense. The price was extremely reasonable given
Toley M.
Jul 13, 2020
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I have been using Croffoot for a few years now. I highly recommend them. I called yesterday about an issue I was having with outside temps reaching 115 degrees. I spoke with Suzie and we ran through a few things and agreed that I would monitor overnight and call back Sunday at 9 AM. Suzie called me at 8:50 to check in. Still having issues so the owner Kirk was here by noon. He was able to quickly diagnose and fix the issue and our house was cooling again by 1. I have also had Andy to the house for maintenance and repairs and have found them all to be incredibly honest and reputable. If you are
Trish E.
Apr 24, 2020
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After having our annual tuneup and HVAC inspection before the summer, another vendor had informed us that our HVAC had a leak in the attic. That vendor also told us that we needed 5 to 10 pounds of refrigerant, which seemed odd since the system was still cooling. My neighbor recommended calling Croffoot Heating And Air - and I'm glad that we did! Andy arrived on time and was professional. After inspecting in the attic, he confirmed there was a leak but that we needed much less refrigerant than previously told by the other vendor. He also gave us a quote to fix the leak that was half the cost
Penny B.
Apr 02, 2020
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Kirk and Susie make a great team and are wonderful to work with. Our units (two AC/heating units and one heat pump) were ready to be replaced after 18 years of use. We chose Croffoot for our service and were happy with the pricing and service. Kirk and his employees were always right on time, kept the work space clean as they were working and after as well. Kirk and his employees were friendly, polite and courteous. Kirk took the time to walk us through the system after install and said he is a phone call away if we have questions. We highly recommend Croffoot for your AC/Heat service.
B. H.
Jan 26, 2020
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Vutana O.
Jul 09, 2019
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I initially thought a spaceship was landing on my roof but it was just my AC unit making a weird noise. The AC unit started blowing warm air. Turned off the AC for the night and called Croffoot the next day. They had a tech at our house the same day. It cost $550 for a condenser motor and $618 total. I'm satisfied with the overall service. I would call them again. Hopefully not anytime soon
GlutenFreeFoodie
May 06, 2019
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A wonderful, honest, reliable company with great people. Croffoot has been my go-to for years at all the houses I've lived in (and I've tried quite a few AC places in the valley). Susie and Kirk are absolutely wonderful - the best in the business. They stand behind their service and take great care of their customers. I just got a new AC unit at my house and they even sent me a rather large thank you gift bag, which is incredibly thoughtful. Who does that these days?! No one, that's why you should go here. They put kindness and thought into all they do for their customers.
