Candice Kistner
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The Candice Kistner State Farm Insurance office is proud to serve Palo Alto, Cupertino, Mountain View, and the surrounding California areas with Auto Insurance, Home Insurance, Renter's Insurance, Life Insurance, Business Insurance and Financial Services, with a focus on resident relocations to the Santa Clara County area.

My agency has qualified for awards over the years including State Farm President's Club, State Farm Exotic Ambassador Travel and State Farm Chairman's Circle. I am your State Farm Insurance Agent for the Santa Clara County area. I started with State Farm back in 2002 and am a third generation State Farm Agent with my Grandfather, Uncle and multiple Aunts serving the State Farm Insurance community before me.
Reviews (9)
Ali Ayoub
Ali Ayoub
Dec 06, 2021
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This is by far my greatest experience with any car insurance company. When you call, a person answers, you don't go through endless menus and spend forever on hold in automated systems. I have specifically worked with Patrick for almost 2 years now and he is fantastic. Whenever I need a quote or an update to my policy he gets it done within the same day of my call or email. He is always very helpful and takes his time to explain all the plans and coverages so that I get what's best for me. I would highly recommend working with Patrick and this State Farm office.
Ben Blackman
Ben Blackman
Jul 24, 2021
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Positive: Professionalism, Quality, Responsiveness
I recently had an inquiry to change my renter's insurance address. Jessica Hernandez responded promptly and accordingly. Hassle-free customer service is always a plus. Thank you, Jessica!
Mark Hopper
Mark Hopper
Jul 23, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
We have been really happy with the great professional and timely service from Candice's team at State Farm and specifically Jessica. When we have emailed with a request (thinking ok - it'll be dealt with in 2-3 days) - we have have same or next day service multiple times! Highly recommend for your insurance (and service) needs.
Carson Hicks
Carson Hicks
Jun 29, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I've had nothing but positive experiences over the past 2-3 years with Patrick Bertetta and the rest of the State Farm team. Patrick in particular has always been helpful when modifying my auto/renters policy and always responds promptly whenever any questions pop up. Thanks Patrick!
Ariel Wang
Ariel Wang
Jun 05, 2021
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I have been with State Farm since moving to California. Candice Kistner - State Farm Insurance Agent has been great. They constantly reached out to me to inform the updated policies, insurance plan, etc.
Jessica Hernandez provided me great services as she responded within an hour after I submitted a request online. She patiently answered my questions through email and shared the quote with me right after. Really appreciate your help Jessica!
Bradley Spurlock
Bradley Spurlock
Apr 29, 2021
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My family and I have been with State Farm since I can remember. They provide great service and are always timely in response to any questions or adjustments to my plan.
Jessica Hernandez, the Office Manager for Candice, is no exception to my experience! Friendly interactions and timely responses every time I have a question or need help.
Qingyue Liu
Qingyue Liu
Feb 25, 2021
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Positive: Professionalism, Responsiveness
Recently I need to transfer my insurance due to relocation. Tim is really responsive and helpful. He helps me confirm my old policy and transfer to the new policy quickly and professionally. Tim is great and I will definitely recommend Tim and this team.
Morteza Eslamian
Morteza Eslamian
Feb 20, 2021
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I moved to California about a year ago and since then the Candice’s team (Jessica, Tim, Patrick) have been very helpful and took care of my home and auto insurance. I also would like to particularly thank Jessica for her quick and efficient response to my recent requests such as plan transfer, etc. The rates are also pretty good and competitive.
Pramoda Ramachandra
Pramoda Ramachandra
Jan 19, 2021
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I have worked with Candice’s team for all my insurance needs. I am honestly surprised at how responsive and timely they are with their replies whenever I have questions. I wanted to express my thanks and appreciation to Jessica who helped me out this time. (Tim, in the past has been fantastic as well). She went above and beyond to address all the questions I had about a recent COI request. She suggested she connect directly with the folks requesting the paperwork from me, and she provided them all the documentation they needed. I am relieved she took care of the issue and got it resolved.
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