BWI Airport to Washington DC Shuttle, IAD Airport Shuttle - Washington Dulles, DCA Airport Shuttle - Ronald Reagan National Airport. GO The Airport Shuttle offers airport transportation to and from BWI (Baltimore Washington International), IAD (Washington Dulles) and DCA (Ronald Reagan National) Airports.
We also offer shuttle service to and from Amtrak-BWI, Amtrak Penn-Station-Baltimore and Union Station-Washington. We offer a door-to-door airport shuttle service and a sedan service covering Baltimore, Washington DC, Annapolis, Howard, Anne Arundel, Prince George's, Montgomery, Carroll and Harftord areas.
We also offer shuttle service to and from Amtrak-BWI, Amtrak Penn-Station-Baltimore and Union Station-Washington. We offer a door-to-door airport shuttle service and a sedan service covering Baltimore, Washington DC, Annapolis, Howard, Anne Arundel, Prince George's, Montgomery, Carroll and Harftord areas.
Services
GO The Airport Shuttle has been in business since 1987 serving much of the greater Baltimore Washington DC area. We serve hotels, businesses and homes with door to door service. The Airport Shuttle vans carry 10 to 14 passengers to and from airports and train stations. Fare prices are available online on our reservation system.
If it has 4 wheels, we've got it! While our primary vehicle is the 7-10 passenger van, we can provide limousines, sedans, mini buses, full size coaches and various specialty vehicles. Or you can email our Sales team at sales@gotheairportshuttle.com. Limousines come in various sizes for a couple or small group trips, whether just going place to place or for an evening on the town.
We track the time progress of your plane, thus we are looking for you based on actual gate time. Once off the plane, go to your baggage claim area. There are two pick-up locations. For Southwest Airlines go to Door 6, go to Outer Island curb and look for the white van with a green GO. For all other Airlines go to Door 11, go to Outer Island curb and look for the white van with a green GO.410-381-2772.
We track the time progress of your plane & train, thus we are looking for you based on actual gate time. Once off the plane, go to your baggage claim area. Chauffer will be holding a sign with your name on it. All three (3) Train Stations are small (Baltimore Penn Station, BWI Amtrak and Washington DC Union Station).
Our share van service guarantees no more than 2 stops to or from your airport. Pick-up time is based on your travel itinerary. This is not a ten stop line run service. Plus when arriving at the airport, we track your flight and you go directly to the van from baggage claim. We do not redirect you to a waiting area.
Reviews (14)
Nancy A.
Nov 30, 2017
Report
Unfortunately I am going to give this company a 1 star. My reason is because of their front desk operation. The woman who has always answered the phone when I have called the Columbia MD location has been extremely rude and very unprofessional. She is arrogant and not in the least bit helpful as well and hangs up abruptly. After speaking to other passengers, they have had the same experience with her.
It is a shame because the drivers have been very courteous and helpful and they service the cruise port which is a plus. However, I will in the future be looking for alternative transportation
It is a shame because the drivers have been very courteous and helpful and they service the cruise port which is a plus. However, I will in the future be looking for alternative transportation
Dan L.
Nov 30, 2016
Report
I would give 0 stars if I could, this is the worst business I have had to deal with in a long time. My flight was rerouted from Dulles to Reagan airport, I was supposed to have a two hour layover at Dulles so I figured I had enough time to shuttle to Dulles and make my connection, which was the only flight out to my final destination. My only other option was to be put up in a hotel for a day and a half by the airline. I called The Airport Shuttle and made a reservation, they said they would be able to pick me up and get me there with plenty of time to spare. After landing at Reagan I waited for
Jan M.
Sep 11, 2016
Report
NO, NO, NO! DON'T USE GO! They should change the name to NO! Airport Shuttle which is EXACTLY what happened to me. I was stranded after a long business flight on the night of a blizzard. I called the 800 number to find out where my driver was and I was connected to a representative in Chicago. She stated that she saw in the system where my reservation was still active, so she had to call the local DMV office to inquire about the driver. There was no answer and she stated that he was most likely not going to come and pick me up since there was a blizzard in my area. She then asked me
Beth M.
Aug 06, 2016
Report
Absolutely awful! Waited nearly an hour in the rain at Reagan, huddled under a crowded bus stop until I got fed up and cancelled. What's the point of a scheduled shuttle when they don't show up?! Uber arrives in 5 minutes and is nearly half the price. They deserve to go out of business, don't book with them!
Joseph C.
Mar 08, 2016
Report
This is the worst company to deal with. They have a ZERO rating with me. Do not waste your time giving them any business. They are not polite and very bad business people.
They operate like a Cinderella Company. They shut down at 12:00 midnight.
God help you if your plane lands 1 minute after midnight.
We prepaid including a nice tip for them to pick us up at DCA. Our plane was running late. It was now going to land after midnight.
I called and confirmed to make sure they will be there to pick us up since we were going to be late.
They stated to me very direct and very rude "if the plane
They operate like a Cinderella Company. They shut down at 12:00 midnight.
God help you if your plane lands 1 minute after midnight.
We prepaid including a nice tip for them to pick us up at DCA. Our plane was running late. It was now going to land after midnight.
I called and confirmed to make sure they will be there to pick us up since we were going to be late.
They stated to me very direct and very rude "if the plane
Mc L.
May 13, 2015
Report
DO NOT use this company, even if it is the cheapest or your company/group has a discounted deal with them. If you're using them to get picked up from the airport, they're likely to be late, and if you're using them to get dropped off at the airport, you're likely to miss your flight.
I have used them three times, two times of which have been very negative experiences; for all airport-destination rides, the company changed my pick-up time same-day. The first incident (2014), the shuttle was an hour late picking me up from the airport; the second incident (2015), the shuttle
I have used them three times, two times of which have been very negative experiences; for all airport-destination rides, the company changed my pick-up time same-day. The first incident (2014), the shuttle was an hour late picking me up from the airport; the second incident (2015), the shuttle
T. L.
Jan 14, 2015
Report
Overpriced and discourteous. My advice is to avoid reserving a ride through this company and just get a taxi at the airport taxi stand. That way you won't risk losing 85.00 if your flight is delayed AND you will save ~20 dollars - a taxi that was in better condition that the van the Airport Shuttle had cost me only 66 dollars (plus tip) to go the same distance in similar traffic conditions. I am submitting the same complaint on the Better Business Bureau site (The Airport Shuttle is not BBB accredited, something I regret not looking into before using them).
I am very disappointed in the
I am very disappointed in the
Tom L.
Nov 14, 2014
Report
Hs B.
Aug 11, 2014
Report
Two stars only because the driver was super courteous and helpful. The owner and business end of it should receive 0 stars. It's sad when a business owner decides that $30 is more important than customer satisfaction.
We were in a pinch because we realized we were flying into National instead of Dulles where our car was parked just as we were boarding our plane. We were aware that we would have to wait about 1.5 hours and that was ok--until we got to National and realized that the shuttles there were $30 cheaper and could take us almost immediately. We decided to keep our reservation
We were in a pinch because we realized we were flying into National instead of Dulles where our car was parked just as we were boarding our plane. We were aware that we would have to wait about 1.5 hours and that was ok--until we got to National and realized that the shuttles there were $30 cheaper and could take us almost immediately. We decided to keep our reservation
Matt W.
Jun 09, 2014
Report
Nearly an hour late. Airport-to-Airport connector does not go only to airports, they may stop several places inbetween. For example, a bus leaving Dulles may stop in RockVille, MD before going to Reagan National downtown. Makes sense? I didn't think so either. 800 # was down making it difficult to get ahold of customer service. Next time I'll spend the extra $40 and get a black sedan.
I'm only giving them 2 stars because they refunded my money quickly without complaining. I'm guessing they are used to it.
I'm only giving them 2 stars because they refunded my money quickly without complaining. I'm guessing they are used to it.
Michele A.
Mar 29, 2014
Report
Unfortunately, almost everyone writes reviews if they want to complain... So here's my positive review: After my sister recommended the service when she used the van to fly to Orlando, I decided to give them a try when I went to Seattle. The customer service over the phone was great. although it did seem a little hectic. the night before my reservation they gave me a call to make sure everything was still on and I said that it was. In the morning the driver was alright, and I was the only stop even though they said they could have more. It was an alright experience and a lot better than what
Amanda D.
Sep 27, 2013
Report
Really nice people, but really inefficient and we never got our reservation confirmation email, which was lost. When we landed, we had no idea where to go, so we walked around looking for a shuttle, but finally had to call the company to tell us where to go. Once we got in, we sat there for quite a while until the driver figured out who else to pick up. For the price, I would much rather just take a cab.
Ruth W.
May 26, 2013
Report
Tassamai S.
May 24, 2011
Report
Ok I requested the wrong pick up time and the Airport Shuttle called me the morning of my arrival. I was able to confirm the new pick up time and was able to get on the shuttle with no problems. My train was a little late and so was the shuttle guy. No prob it happens, that is not the reason why they got 2 stars.
So the fiasco happened the night before I was to leave Baltimore. I have a voicemail on my phone since I was at a workshop. My new pickup time is 12:20. I was a bit confused and had to check my reservations, okay it says I requested a 1:20 pick up time. That doesn't seem right,
So the fiasco happened the night before I was to leave Baltimore. I have a voicemail on my phone since I was at a workshop. My new pickup time is 12:20. I was a bit confused and had to check my reservations, okay it says I requested a 1:20 pick up time. That doesn't seem right,
