Pritz Auto Body

This was my first time going there, and the guy that helped me was very nice, I didn't have a long wait on an estimate I was in and out, very professional experience highly recommend...

Critical: Punctuality, Quality
Felt I got the run around treatment and after replacing headlights they didn't adjust them. Also felt deceived that Pritz is owned by Apple.
Service: Body & Trim

Critical: Punctuality
One week they tell me my car be ready then it's not it's been almost a month now all I hear is The Part hasn't came in I lost my job over these people cause I need my car I deserve some answers and apology and a less deductible payment 😡😡

What I thought was excellent service at first turned into attitude. Since the repairs my car pulled to the right. They said “bring it back in and we will check to see if we missed something”. When I took it back in I was given nothing but attitude and told “the alignment is perfect, there’s nothing wrong. Maybe you hit something”. Yeah I hit a deer and you didn’t fix it right. I took it to the dealership who did an alignment and fixed it. I ended up having to pay out of pocket for that.

Positive: Professionalism
Thank you Pritz Auto Body. It has literally been years since I’ve experienced the customer service your company exhibited. I felt like my vehicle and myself mattered. Regardless of the damage to my vehicle. I was heard and validated! You get a A+
Services: Body & Trim, Painting

Kept my vehicle for a month.
Kept finding stuff to report to my insurance and Kept telling us the parts were being delayed.
Got my car back and now found damages to my transmission, I will not recommend this place to my enemies.

Positive: Professionalism, Punctuality, Quality, Value
They are awesome and so is the work they did, and it was done over a week earlier than projected as Nichole really went the extra mile for me in procuring parts that were originally on back order I owe it to their amazing team in getting me back on the road so soon! Thanks y’all!
Services: Body & Trim, Painting

Positive: Professionalism, Punctuality
Was referred to Pritz By my insurance company. The customer service was very good. They called every couple days to give me an update and the job was completed well and in a timely manner.
Services: Body & Trim, Painting

Very professional service, recieved the car back 1 day early and the repair looked exellant. THANK YOU Pritz Auto Body Should I need body service no hesitation take it to Pritz Auto.
Services: Body & Trim, Painting

I was rear ended sitting still at a traffic light. Took my truck to Apple collision, who sent it here to get it fixed. When I was telling them what was wrong with the vehicle I got nothing but attitude. I was told the initial assessment of the vehicle takes 15 minutes. Right then I should’ve know that the shop was of poor quality. My vehicle was never put on an alignment rack or frame rack. I don’t know much but I know that’s the first step to repairing a collision in the rear. All they did was fix the outer cosmetic damage. That wasn’t even done right. The body lines did not match. There

My wife wrecked the new car, they did an amazing job, blending the paint and ensuring the gaps were the same. Kurt was great and the shop did a great job. I went to the Glen Rock location. When she wrecks the car again, which is inevitable, I will definitely go there again!