Military Home Loans
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Military Home Loans
We are two veterans who purchased our first home with a $500 credit card deposit and a VA loan. Our mission in beginning Military Home Loans was to help others like us discover their VA loan benefits while assisting them to better navigate the process. We used Military home loans for our purchase of our new home just over a year ago and then again for our re-finance just last month and they are hands down the best in the business.

There are the most professional, honest and extremely efficient. I will never use anyone else for future purchases or re-financing and have and will continue to recommend them to anyone that needs any king of loan. You did it! You purchased your first home and have the keys in hand. Hopefully the purchasing process was smooth and you found exactly what you were looking for.
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In 1996, Ken and Karen Bates, now both military veterans, bought their first home with a $500 deposit and a VA loan. They were confident and educated but, in reality had no idea what they were doing or even what questions to ask. All they wanted was a reliable person to help them out; someone who knew and understood VA loans and their family's situation and provide options so they could make the best decision.
Going through the refinance process was smooth sailing. It took about less than 3 weeks which was faster than what I expected especially on a VA loan. I like to thank Melissa for her assistance, patience, and the informative details given throughout this process that went with ease as a result. Thank you Military Home Loans!
Reviews (29)
Angel Castaneda
Angel Castaneda
Nov 20, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Want to thank Eric for the help and the non stop fight he did to get me approved for a VA loan. It was a hectic process, but thanks to Eric it was successfully completed. Thank you!! And you too Shiraney!!
Ayo Oluwa Pelumi
Ayo Oluwa Pelumi
Nov 05, 2021
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I have a good and trustworthy account manager that allows me to withdraw my profits anytime I want and I can monitor everything going on in my account when she is busy trading with her expert team and I don't have issues with pending withdrawals. I must admit that she's a very honest woman. I have no way of thanking her than letting people know about her services and recommend her for everyone to trade on her platform. She's 100% accurate and up-to-date. Kindly contact Mrs. Anita crypto fx: Email:anitacrypto44@gmail.com WhatsApp:+15023245963
Erin B.
Erin B.
Oct 19, 2021
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Clay and his team were amazing to work with. This was our first home purchase and we needed it to be done within 60 days due to our landlord selling our current home. First conversation he laid everything out in layman's terms because I have no experience in home buying or shopping for loans. I felt comfortable in my understanding and whenever I had questions the team answered me in a timely manner. They give you updates at every stage of the loan process and are so friendly and efficient when it comes to document collection. My realtor and escrow company said that Clay and his team were quick
Hannah S.
Hannah S.
Jul 01, 2021
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Clay and Shiraney did an awesome job guiding my husband and I through the home buying purchase; this was our first time. Clay started with an initial meeting to ensure we fully understood the VA loan process. Then the pre-approval process was a breeze. Once we found the right home, they made the process easy and updated and checked in with us every step of the way. I had a ton of questions and they answered them all promptly l, no matter how small. They worked very hard to ensure the loan closed on time. We did end up closing a day late but that was because we were waiting on the escrow company
Jason K.
Jason K.
Apr 27, 2021
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I used Clay and his team and purchased a home in Riverside county. Honestly, definitely could have been smoother some of these things like the appraisal are obviously out of their control. That forced us into using more of our net proceeds. Also, closing 5 days late isn't the best when your wife is 8 months pregnant but overall Clay and his team were on top of things and got us the home we loved. Also, unfortunately we locked our rate at a terrible time which cost us more money out of pocket but I get it, nobody has a crystal ball. Thanks Clay and team for a job well done!
David Pan
David Pan
Jan 05, 2021
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I recently refinanced my home, and had the opportunity to work with agent Mr. Edward and Ms. Sim. They are very professional and helpful. Helped me get a good discount and low rate. Thumbs up for them, ask for Eric when you want to refinance you house, and you will be happy .
Charell May G.
Charell May G.
Dec 11, 2020
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I have inquired to many VA home loans around and I even went with the nation's #1 VA lender and a local one to the desired area, but I must admit they weren't at all helpful. My husband and I are both veterans and with no so great of credit score to begin with, even though the VA themselves don't really have a minimum credit score to qualify, unfortunately these other major companies do. So we were out of luck! We have-been wanting to a buy a home for the last 5 years and finally qualified by income but not by credit score it sucks. One of the local companies actually penalized us
Kyle L.
Kyle L.
Nov 14, 2020
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Positive: Responsiveness
Came into the process knowing nothing about buying a home or how the process worked. Luis Ortega and Shiraney Sim were extremely helpful and responsive when I had any questions. Luis composed videos breaking down the numbers for everything. My anxiety was reduced almost immediately upon the start of the process. Strong work.
Mrs. G.
Mrs. G.
Aug 26, 2020
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Another flawless re-fi with Clay Murray and Shiraney Sim!! They were able to lock in a rate that hasn't been seen in decades! We are once again, overly pleased with the diligent communication and extremely fast execution of our re-fi working with Military Home Loans! This is our third time going through Clay and Shiraney, and we never considered going elsewhere. Straight forward advice, hard numbers, honest guidance and timely responses. They will continue to strive for each and every home owner. We will return when our home buying needs increase! Thank you again for being rockstars and getting
Carlos Dhayer
Carlos Dhayer
Aug 25, 2020
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Clay and Shiraney at Military Homes Loans helped my family get pre-approved quickly and generated amazing pre-approval letters with funding a funding guarantee that lead to our offer being accepted right away. Clay was always available to answer all of our questions and sent scheduled updates multiple time per week throughout the escrow process.… Shiraney quickly responded to every email and made sure everything went smoothly with documentation and scheduling. The entire process with Military Home Loans was above and beyond my expectations plus they helped save me a ton of money! I would
Diana Sierra
Diana Sierra
Jul 24, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
Excellent customer service and responsiveness. Eric and Shiraney answered our questions at any time of the day. We truly appreciated all they did for us and we closed right on schedule. Thank you!!
Allison Calhoun
Allison Calhoun
Jul 17, 2020
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My husband and I had a rocky start to our first home buying experience. We were actually denied because our first lender didn’t know all the rules regarding the VA home loan process. Thanks to Clay and his… expertise, he was able to get us approved with the lowest interest rate he’s ever seen in his career!! Clay and Shiraney updated us every Tuesday and Friday to let us know exactly where we stood. They walked us thru and answered any and every question we had. Clay made us feel like his only client, making us feel super important. We can’t thank Clay and his whole team
Soma
Soma
Jun 16, 2020
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My name is Carlos and I worked with Clay Murray from Military Home Loans to get pre qualified for a home I bought in 2020.
Before meeting with Clay I figured I would try to go through my bank - I figured since I bank with a certain financial company that they would take care of having been a customer for over 10 years.
The response I got from my bank was curt and cold. Later, on the advice of a close friend who had purchased a home sometime before, they recommended Thank You Heroes, a real estate agency specializing in VA loans that work in conjunction with MIL-Home Loans.
When I met Lynn from
Scott Pioso
Scott Pioso
Jun 05, 2020
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Positive: Professionalism, Responsiveness
I have been working with this company since my first home loan here. They made the entire process easy and were clear from the get go. If anyone, either active duty or retired, is looking for a lender that only does VA mortgages, look no further than Ken Bates and the entire gang there. They will take great care of you!
Thomas Jacobs
Thomas Jacobs
May 31, 2020
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I first met Clay Murray and then the team at Military Home Loans back in 2016 (THIS IS IMPORTANT) and I recently now, 4/15/20 closed on my first home.
Over 4 years of time passed by where I had the intention of purchasing until I had the means to actually be able to financially and they were by my side each step of the way. They were encouraging, they were supportive; they made each conversation as enjoyable and filled with attentive, genuine care from start to finish. FOUR YEARS. I don’t even expect my friends to be there for me that long which made it feel like they treated me even more so
Eric Saretsky
Eric Saretsky
May 06, 2020
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Refinancing our home at the absolutely perfect time, we credit to Luis Ortega, and team member, Shiraney Sim, for their diligent efforts and excellent follow-up, on our behalf.
Donovan James Carroll
Donovan James Carroll
Apr 14, 2020
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Luis helped us out every step of the way getting us into our new home. Any questions he was there to answer. I recommend military home loans to any veteran looking for a home.
Chip Crowley
Chip Crowley
Apr 06, 2020
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Extremely courteous and professional. Luis ensured I understood how the amounts came about, how they were influenced and how they could be adjusted. He made himself available whenever I made an inquiry. He instilled confidence in the process.
Jonathan Werdenberg
Jonathan Werdenberg
Nov 18, 2019
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They get the loan done and always have the Veteran or active duty serviceman/woman highest and best care in mind.
Adam Detweiler
Adam Detweiler
Apr 19, 2019
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I have used them twice. They were professional, more than just helpful, and were on the ball at every step. They held my hand through the first one, and had my six on the second. I wouldn’t hesitate to recommend them to anyone wanting to use the VA to help buy their home, or even without the VA. These people are the real deal!
Adam M.
Adam M.
Nov 16, 2018
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As someone who has gone through the purchase/refinance process several times I would like to recommend Doug and his team to everyone! I have never had such a smooth process on a loan. In general I have very high expectations and he and the team exceeded them time and again. They did an excellent job of follow-up throughout the process and always kept me in the loop of where we were in the process and made it stress free! I would highly recommend them to anyone interested in a purchase/refinance.
Kim L.
Kim L.
Oct 10, 2018
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One of the BEST professional services I have ever received was from the team at Military Home Loans. Doug, my mortgage loan officer was EXTREMELY thorough and transparent throughout my entire loan application process. My husband and I wanted to work with someone who wasn't 'sales pitchy' or tried to 'fluff-up' reassuring and comforting words to try and win over our business.

Here was Doug who was straight to the point, answered all our questions, provided us timelines and updates of our loan progress every step of the way...basically communicated with us very well. Even
Teresa D.
Teresa D.
Jun 19, 2018
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Doug and the team are fantastic!! I started working with Military home Loans several years before I was ready to purchase. They worked with me to ensure I understood the process of obtaining a VA loans, and what FICO scores I needed to get approved. Most importantly, they worked with me as I progressed and paid off debt that was holding me back. When I moved to the Bay Area, it was fantastic being able to work continue working with Doug even though I was no longer in the local area. As a single parent living in the Bay Area, it was nothing short of a miracle that I was able to buy a house here
Kelly M.
Kelly M.
May 10, 2018
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Clay and I met pretty unconventionally. I'm not a buyer or a lender, and we never crossed paths until I received an offer on my listing from his buyer's. I am a realtor, and was representing the seller during our escrow. As a listing agent, I usually spend my transactions harping on buyer's lenders and nagging them for more communication. This was definitely not the situation with Clay! He sent me weekly updates and answered his phone every time I called. I wish all my transactions were as smooth as this one. We closed early and all parties left the transaction happy. Thanks Clay
Ricardo M.
Ricardo M.
Dec 20, 2017
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Doug and his team made the process of refinancing my parent's house fast and easy. They were very prompt with responses and also very thorough when it came to explaining the different terms and options. We were constantly aware of where we were at each step of the way. I would definitely recommend Doug for anyone looking to refinance their home.
Mark K.
Mark K.
Mar 14, 2017
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Just closed a transaction with Doug and his team they did a home loan for a home in Roseville Ca. Doug and his entire team were amazing. They took the time to keep me informed of every step of the process communication was awesome.

When ever I left a message I received a call back typically within an hour.

I can VERY HIGHLY RECOMMEND Doug at Military Home Loans the best part is that we closed the transaction on time and it was easy.

Thanks very much Doug Diemer
Kierre T.
Kierre T.
Aug 01, 2016
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I give my loan officer Doug and his team a 5 star review. They did an amazing job with all the paperwork by keeping me & my wife up to date on all procedures that needed to be meet on a daily bases. I felt Doug cared sincerely about putting me and my wife in position for us to be successful to purchase our first home together. Doug's phone was always availed office or his personal cell to questions whenever I had any which meant the most to me and my wife throughout this long process. I will recommend Doug and his team to applicants including veterans who are looking to purchase or refinance
Brigitte P.
Brigitte P.
Jan 29, 2015
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As a first time home buyer using a VA home loan, I had a ton of questions. We were referred to Ken Bates' office at Military Home Loans by our realtor. I take referrals with a grain of salt. However, upon starting the VA home loan process with a big named company who will remain nameless, in the San Diego market, where you have to be quick and efficient, the unnamed company wasn't stepping up. After much thought, we looked into the referral at Military Home Loans and after the first phone call I was sold. They actually called me past 5PM on a week night (where some of the bigger
Chris P.
Chris P.
Dec 11, 2014
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My wife and I worked with Ken and his team when we bought our first house a few months back. I cannot overstate how amazing our experience was.
We assumed the process might get a little overwhelming at times but the team at Military Home Loans was by our side the entire time providing updates and helping make the things run as smoothly and quickly as possible.
We would definitely recommend Military Home Loans to anyone and everyone looking to buy.