Marks Bail Bonds
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Marks Bail Bonds
Mark's Towing, Inc. is a local Westchester County business located in Thornwood New York serving the town of Mount Pleasant and the surrounding area since 1985. Our towing professionals are trained and experienced in towing small and large commercial vehicles including, but not limited to, cars, SUV's, luxury vehicles, emergency service vehicles, tractor trailers and small air crafts carriers.

Through years of experience we have gained the trust and respect of our customers and are known to be a professional and reliable service. Our drivers take the safety measures necessary to ensure a safe transport of your vehicle. We specialize in towing, recovery and transporting services for your local and long distance needs and are available 24 hours a day 7 days a week including holidays.
Services
We specialize in damage free 24 hour reliable roadside assistance and recovery of small, medium and heavy duty vehicles and hauling of large construction equipment. We are available 24 hours, 7 days a week for short or long distance towing and transportation. Mark's Towing currently holds contracts with 6 Police Departments and we are a certified AAA towing and recovery company.
Reviews (15)
Kyle S.
Kyle S.
May 07, 2021
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Massive damage to my car. When I confronted the driver and office worker they called the police on me. Told me to email mark for damages and he never responded. Out $1200 from them. Pleasantville police wouldn't take the report.
Ryan T.
Ryan T.
Apr 19, 2020
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They put my legally parked car on the truck bed on a Sunday; when my family and I came out out they said we could pay $125 cash or try to fight it by figuring out a way to get to their yard on Monday morning. When I agreed to pay, the price was suddenly $200. The driver yelled, swore and threatened physical harm several times (though I assume that's normal for this type of scam).
Jess R.
Jess R.
Jan 07, 2020
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Absolutely horrible!!! The owner Mark has zero ethics and is not someone you want to do business with. As a consumer you have choices when it comes to choosing a business, do yourself a favor and don't use this company!
Mb M.
Mb M.
Dec 26, 2019
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Driver was terrific. Dispatcher/office sec'y was nasty, combative, dismissive and she was overall rude. Horrible experience
Katie A.
Katie A.
Jul 21, 2019
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Just came here to say Chris saved me from a horrible day today. My car suddenly had no power, and I was stranded in a parking lot with a low entryway in White Plains. He arrived at the time I was told to expect him, jump started my car, and then when it died anyway, had to manually roll my car to the tow truck. Chris took me to my local auto body shop in Scarsdale, was super helpful and knowledgeable, and handled everything very professionally. THANKS, CHRIS!

Unclear how exactly this happened, but someone initially made an error by not submitting the request for service, resulting in my waiting
Jj G.
Jj G.
Nov 14, 2017
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After a horrible experience with AAA. I am so happy that Marks Towing came to the rescue. Keith was quick to arrive, very friendly, and professional. I would highly recommend them to anyone.
Lane L.
Lane L.
Jun 19, 2017
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Saturday night, at 10:30pm, I called AAA, who in turn called Mark's Towing. I was told their driver would be there by 11:30. The driver and flatbed did not arrive until 12:30, then the driver proceeded to insult me and call me a criminal before saying he had to go find ramps and driving off, leaving me stranded. He never asked if I was willing to sign a damage waiver, which I gladly would have. I called AAA for an update and was asked if I was willing to sign a damage waiver. I said I gladly would. At 1:30am (three hours after I called for help), I gave up and got a lift home from family,
Catherine P.
Catherine P.
Jan 28, 2017
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It's been about a year since an accident I had required a tow truck. The town contacted Mark's towing to pull my car out of a ditch on the side of the road. Although the driver was a really nice guy, the bill was outrageous with charges for cleaning up debris that didn't exist and labor for two men when there was only one guy! They took advantage of the situation and since they would only accept cash at 11pm, took my car overnight and charged additional fees for storage. I don't begrudge anyone making a living, but this was a total gouging! I would never recommend this company
Tina M.
Tina M.
Sep 28, 2016
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If I'm ever stuck again or anyone else I know in Westchester is these are the guys to call... At least I had the best tow truck driver from, Marks tonight! Can not thank Keith enough.. He was quick, friendly, knowledgeable & it wasn't just a ride next door. Truly appreciated having such an awesome driver come get me & get my car back to Brewster! Thank you to Keith & Marks Towing!! Highly recommend you to anyone I can!
M. B.
M. B.
Mar 19, 2016
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I ended up with a flat tire, well two at the airport in westchester. I called AAA, after a long sorted tail about how I can't get someone to tow me from westchester airport, Marks got me out of the garage but then it was taking forever for the AAA crew to show up. The driver from Marks made a call and agreed to take all the way home and deal with AAA directly. In total, it took three drivers and three trucks but they got me home. One truck to get me out of the garage, another to get me back home. All the drivers were friendly, professional and helpful. I would call them again.
Gustavo M.
Gustavo M.
Jan 30, 2015
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Horrible customer service, very rude and unprofessional. put me on hold for 15 minutes, didn't return my call, and when i finally spoke to someone, they were rude and hung up the phone. Horrible business and you guys should stay away.
Mike C.
Mike C.
Oct 18, 2014
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This company is the biggest scam! The owner mark is so unprofessional. Yells at customers over the phone and makes up prices as he goes, to rip off as many people as he can. Long waits are just the beginning of the disaster you will experience with this shady company. Stay away!
Bob B.
Bob B.
Jan 09, 2014
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They showed up early and the young gentlemen did a great job since it was freezing outside. I would recommend them any time.
Matt H.
Matt H.
Jun 23, 2012
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I had dead battery, so I called AAA, on a Saturday afternoon at 5 past noon. AAA dispatch said Mark's Towing would be there within an hour, and that they were apparently not that busy so they could be much sooner. However, at 12:40 I got a call from Mark's dispatch saying it would be "within an hour" of then. I called them at about 2pm and Mark's said I was the next call to be serviced. At 2:20pm he called to say the driver was "2 minutes away". 20 minutes later, at 2:40pm, the truck finally arrived, jumped my battery and I was good to go within 10 minutes
Morgan R.
Morgan R.
Jul 08, 2011
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Ralph from mark's towing was so pleasant and helpful. It's never enjoyable when needing a tow truck but Ralph made it that way. I can't thank him enough for going out of his way for my fiance and myself (who were stuck on 6-84). Thanks again.
-Morgan R.