Limo 5 Star
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Limo 5 Star
Limo 5 Star Dot Com LLC Limousine Service has been providing luxurious and affordable ground transportation solutions for clients from all over bay area who want to travel in style and comfort. Located in beautiful San Francisco, we serve the Bay Area and beyond with unsurpassed service and selection.

Member and managers of our company know exactly how to pamper our clients and provide the level of service that you would expect from the San Francisco area's premier limousine service. From our reservation specialists to our professional, discreet, and fully licensed chauffeurs to our meticulously maintained fleet of luxury vehicles, we excel at anticipating your needs and desires.
Services
Our chauffeurs, the perfect tour guides are very knowledgeable about the Napa Valley. They will provide personal attention and service to make you're tour worth. Come and explore the beauty of the Napa Wineries along with tasting the fruits of the vineyard. You just require to sit back on the luxurious seats and enjoy the ride in the most elegant manner.
Reviews (18)
Luigi P.
Luigi P.
May 08, 2019
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Absolute garbage. Not authorized to work at SFO. Shady as the say is long. I wish that I could give negative stars.
Igor I.
Igor I.
May 05, 2017
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We use them all the time for our trip to the airport or to come back home. This company is absolutely perfect to reduce the stress before a trip. They are always on time to pick you up. Their cars are always clean and comfy, drivers always polite and helpful with the luggage. Their rates are always reasonable and we love it.
Lyn R.
Lyn R.
Apr 01, 2016
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Lately it the service/reliability has dropped off. My business has a corporate account and has had issues with the last 3 of 3 reservations.

The latest was last week. Had a reservation for 11:00OM, for which I received a confirmation email. However, the car hadn't arrived by 11:15 so I called to check status. Was told somehow the reso didn't hit their system and that they had no drivers available. They offered no solution (what about sending an Uber and covering the charge?). So, now 20 minutes after the car should have been at my house I was left scrambling to find a solution.
Lindsey C.
Lindsey C.
Aug 25, 2015
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Great a communication, I had no problem communicating with Earnest to set up a pick up day & time for a Birthday brunch & wine tasting day. We used the living social deal, super affordable. Our limo driver was awesome, he was nice enough to help us take a million photos! I would use this company again forsure!
Emily L.
Emily L.
Aug 21, 2015
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We purchased the $120 for 4 hour limo ride on livingsocial for our napa trip. We had such a great time that we had to extend for another hour! Gratuity + fees was about $87 and each additional hour was $110 (everything included). Our driver, Sunny (?), was punctual and friendly. He took us to our destinations and was always ready whenever we called for pickup. Ernesto, the sales manager, was also easy to talk to when we had to book this trip. Everything went smoothly and I would HIGHLY recommend this company for any events!

They also had a bottle of sparkling wine for us in the limo =) They also
Nick L.
Nick L.
May 14, 2015
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Our driver was 30 minutes late to take us to SFO. We had to call several times to find out where he was, and the driver made up various excuses about his GPS not working. We live five minutes (and only three turns) off the freeway, so it's not exactly rocket science.

To the driver's credit, he took $30 off the fare, but it's not a worthwhile tradeoff if it means you're going to miss your flight. To cap it off, when I asked for a receipt, the driver said he couldn't give me one, but could mail one to me. Seriously?

-update #1-

Just when you thought it couldn't get
Aselle N.
Aselle N.
Mar 18, 2015
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I ordered a limo from for my girlfriends from Chicago as a surprise and it went smooth!

L5S saved me in front of my friends who I didn't have time to pick up because of last minute changes. So I looked up limo services in bay area and this one was looked reasonable. They obviously have different cars and limos so i ordered a limo and as they promise the car was clean, driver professional and really helpful (made sure to pick up my friends without any problems with locating, timing especially, gps, or dropping off).

Thank you for saving my day!
Kirsty M.
Kirsty M.
Mar 11, 2015
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Bought a livingsocial deal for 120 for 4 hours stretch limo service which clearly states within 150 of the walnut creek area. I called to book only to be told this is not true and that it's 25 miles with 94116. They would not honor what they posted on livingsocial!

*** first of all I did call your company and it was stated that I could not be picked up in the Livermore/pleasanton/Dublin area and it's because of bridge tolls and cleaning fees. It was explained to me that it was living socials mistake for posting this. Now in your comment you are saying I can go anywhere I want within
Adil A.
Adil A.
Feb 26, 2015
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Great service! Great drivers! Brand new cars!!! Thank you for service, I would defiantly hire you next time.
Jeremy K.
Jeremy K.
Sep 26, 2014
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5 stars is right! Best transportation company out there, our driver last night (Lori) took us to the Zac Brown concert. She was awesome, ontime and knew all the side streets to avoid traffic. She's my new go to driver. Thanks Lori and 5 star.
Lauren H.
Lauren H.
Aug 07, 2014
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I couldn't be happier with this service. This trip to OAK + SF was the first time using the hybrid airport transport service. When I arrive in OAK with a companion, I usually take a cab to the BART station, and then make my way to the city. Given that I was flying solo and arriving late at night, I wanted to make sure that I arrived to the city safely. Yelp pointed me in the right direction with Limo 5 Star!

I booked the day before I arrived. I made phone reservations and prepaid in advance. I was told that a driver would be tracking my flight and would text and call me upon landing. Sure
Jessica H.
Jessica H.
Jul 14, 2014
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We used Limo 5 Star for a recent trip to Napa. In the beginning, it seemed that everything was arranged with no problems. However, the problems began when that day and have continued ever since. I'm sure they do well for short drives to the airport but when driving for hours in Napa, they lack. Our driver was pleasant and courteous but we were all girls with heels. Since they gave us an SUV, we had to repeatedly ask for him to help us out of the car (once or twice is understandable but it got old really fast). Then, when we knew the correct route, he would unfortunately not pay attention
Jottem H.
Jottem H.
Jun 17, 2014
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There is a good reason that they are 5 stars from mostly everyone.

On a recent trip back to the East cost, I called L5S because the limo service I used in the past is no longer servicing my area. I called these people for the first time a few days before needing a ride from San Ramon to the San Francisco airport. They quoted a very good price (better than most others.

Right on time, they show up at the house in a new, clean, high end town car and the trip to the airport was pleasant. On our return trip, a driver was patiently waiting in the cell phone call area and ready to pick us up. Again
Mina D.
Mina D.
May 29, 2014
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I have used Limo 5 Star many times to go to the airport. They are always on-time. Drivers are polite, and prices are reasonable. Definitely recommend them!
Dave C.
Dave C.
May 28, 2014
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It's 4:00am. I need to get to SFO from FiDi for a god-awful early flight. There are no cabs near my hotel. Fortunately I'm across the street from a real hotel [that cares about guests]. I walk over and ask about a cab. The doorman asks if I would be OK with a town car. I'm up for anything that gets me to the airport. Limo 5 Star shows up a few minutes later and we're off.

The driver is nice and knows how to drive. [Sadly I've taken enough cabs in my life to see the spectrum.] The car is roomy and comfortable. Everything is coming up roses.

And did I mention it's
Sf C.
Sf C.
Feb 14, 2014
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Found Limo 5 Star on Yelp with great reviews. Used them (hybrid) on return flight from SFO to the South Bay a few weeks ago. My flight landed an hour late. They were well aware of this because they track flights..whew!

Very convenient as my driver was in the cell phone waiting lot. After I picked up my luggage, I called and he came to the terminal in a manner of minutes. Car was clean and comfortable. Driver was friendly and professional.

I will definitely use them again!
Nelson B.
Nelson B.
Sep 12, 2013
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As a working professional I have taken many private limo/cabs in NYC, but my experience with Limo 5 Star in San Francisco exceeded my wildest expectations. I had contacted Sunny the owner of Limo 5 Star a day prior to arriving in San Francisco and he was extremely accommodating on my travel arrangements while providing exceptional customer service.

Since I was traveling with my family of four I decided to order an SUV for a comfortable ride to our hotel from the airport in the financial district. Their rate was less than the cost of a shared ride for four passengers using the airport Super Shuttle
Tammy P.
Tammy P.
May 16, 2013
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Wow! Just wow! What exceptional service this company provides. Sam was simply awesome with handling all of our needs.
We used this company for arrival to and from the SFO airport. Sam went above and beyond to make our transition to and from the airport as smoothly as possible. I only had to mention one time that we needed a car seat for our 3 year old. He made sure one was provided for us. Sam also provided videos for our 3 year old to watch to keep her entertained while driving. That was very nice. The Suburban was very clean and very classy. It was also very comfortable. I will continue to