Epoch IT
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Epoch IT
Is your computer performing slow? It may be infected with a virus or the hard drive is failing. Computer users tend to forget about backing up data, so when a hard drive failure occurs, panic is set into motion. This is where we can help - by initiating a data recovery procedure, we can investigate the extent of the damage, and work on recovering the data.

We can also help with virus removal, hardware replacement and install i.e. Did you spill water on your laptop? Turn the laptop off immediately to avoid further complications. In order to prevent corrosion build-up on the motherboard components, you must act quickly! Bring the laptop to office straightaway.
Services
Integrate with AWS/Azure/Google Cloud Service Providers make resources, such as virtual machines (VMs), applications or storage, available to the general public over the internet. The virtual resources are automatically provisioned and allocated among multiple clients through a self-service interface.
Take a proactive approach to IT maintenance by maximizing business uptime and efficiency with our IT staff, monitoring, and strategy consulting. We will mitigate problems before they become expensive. Partner with Epoch for your Managed IT Service. Delegate the arduous task of procuring, managing, monitoring, and supporting your network infrastructure - from workstations, servers, wifi, internet connection, and more.
Epoch's objective is to develop, enhance, and maintain the information and data infrastructure that facilitates the growth and success of your organization. Virtualization is a critical design that will enhance stability, ease management, decrease power consumption and reduce hardware and software expenses.
Epoch IT is committed to protecting and respecting your privacy, and we'll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you.
Reviews (11)
Barbara Bassano
Barbara Bassano
Jan 21, 2022
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We were referred to EPOCH IT by one of its longtime customers when we happened to mention our frustration with IT support at one of the local big box stores. The EPOCH IT experience did not disappoint, as the in-home service delivered by Ben was professional, personable, and very informative. We are now set up with multiple layers of redundancy, have replaced malfunctioning software, and now know what to expect in terms of future hardware replacement. Best of all, we have a receptive place to go with questions from the non-technically savvy.
Another computer problem expertly handled, this time
Aingeal Dorcha
Aingeal Dorcha
Dec 19, 2021
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I had to take my Alienware laptop in after it had an issue with its CPU. Not only were they able to get it in quickly; but the primary issue was found quickly and repaired within a week. A real life saver saver for one such as myself.
Rabbi Nisan Andrews
Rabbi Nisan Andrews
Nov 23, 2021
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Fantastic experience: They went out of their way to get my busted ancient computer up and running again at a very modest cost. I highly recommend.
Scott Williamson
Scott Williamson
Oct 22, 2021
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Worst service ive seen in a long time. They charged me for both cleaning and maintenance fees, but there was no cleaning done. Every bit of dust, inside and out, was still there. And they returned my computer stating the issue was fixed, and it immediately didnt power on at all. No issue was fixed and I was charged 85$, and over a week of my time wasted.
Kirsten Andersen
Kirsten Andersen
Oct 19, 2021
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I have been using Epoch IT services for over 5 years, they are truly caring, honest business people to deal with. They all do everything they can to help you as efficiently and quickly as they possibly can.
I have met most of their staff, each one from the owner and all others are the most honest people and helpful people I have ever dealt with.
I was a business owner for over 30 years, now retired, and I must say that I wish more businesses were run with this efficiency and caring for their customers.
I have no hesitation at all
to give this wonderful business my 5 star review.
Thank you
Donivan Smith
Donivan Smith
Aug 28, 2021
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Positive: Professionalism, Quality, Responsiveness
i went with my ps5, it had a broken piece in the lan port. The man that helped me was calm, a great listener, and great at explaining the solution and the problem. 10/10 if anything is wrong with electronic go there
Raph S.
Raph S.
Jul 27, 2021
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I had a great experience with Epoch IT services.
I needed my Synth’s mainboard repaired, and no other place in Lehigh valley offered micro soldering.
I contacted Epoch IT and they were able to fix broken pins, and solder loose ones, on a discontinued IC/MPU that is absolutely necessary for my synthesizer to work, and the service was fast.
Epoch IT, exceeded all expectations, and after many years of collecting dust, my synth is working again.
Top notch and very professional service, very knowledgeable and they are actually passionate and Love what they do.
Prices are reasonable.
I highly
Irene Titus
Irene Titus
Jul 27, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I can't say enough nice things about this company. High integrity, honest, caring, nice, professional, knowledgeable, prompt...just downright great people, who care about their customers, and doing the right thing! And that's hard to come by any more, which is why we entrust Epoch IT Services for all of our computer/IT needs.
Asi Spray Insulation Professionals
Asi Spray Insulation Professionals
May 02, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Any time we have a computer problem, network issue or anything related to IT, Ben and the Epoch team respond quickly, professionally and with high quality. We use Remote service (when possible) as well as onsite service and we can't ask for a better IT experience. Great job Epoch!
Kathy Claxton
Kathy Claxton
Feb 15, 2021
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My brother needed help with several issues on his desktop computer as well as his home theater smart TV. I am not tech savvy but the staff at Epoch IT, Allentown, PA were so helpful to me. They are friendly, very knowledgeable, professional and went the extra mile to provide support and in a timely manner. This is the place for ANY technical help and I highly recommend them. Thank you, Epoch IT.
Paul T.
Paul T.
Sep 04, 2019
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This is a review of their in-home service.

As a remote living son, with a mom who is not the most tech-savvy, it means eventually she will have an issue I can't repair remotely and need another set of hands to help out.

After a visit to "A local big-box store that has computer services" mom came home with a PC that was in absolute dire repair, with store provided bloat ware and there was nothing I could do.

Which leads me to Epoch, a friend had told me about the service, so I reached out to see if they could do something local for my mom. After details were exchanged, they