Haselow's Polar Express Heating & AC
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Not all HVAC and Plumbing companies are the same. Here are just a few of the reasons our clients continue to call on Polar Express when they need Air Conditioning repair or Furnace repair and/or maintenance on their heating or air conditioning systems. We regularly service all of Waukesha county from Menomonee Falls, Sussex, Palmyra, Dousman, Pewaukee, Delafield, Oconomowoc, and Hartland to name a few.

We know your time is valuable. When you schedule an appointment with Polar Express Heating and Air, we give you a guaranteed arrival time. This means no more wasted hours waiting around for someone to show. We don't even own an answering machine or voicemail system! Day or night, you can always reach a knowledgeable service advisor who can dispatch a technician.
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Having your furnace and air conditioner tuned up every year by one of our top notch technicians is as important as changing the oil in your car. The EPA states that the air in an average, unfiltered home is 5 times more polluted than some major metropolitan cities. We are Polar Express Heating and Air.
We're residential Air Conditioning repair specialists, and you're in the hands of a true technician when you trust your air conditioner repair to an AC Guru. We realize that there isn't anything worse during a hot, humid summer day in Wisconsin than discovering your air conditioner is broken, leaking or just isn't cooling!
We're residential heating system repair specialists, and you're in the hands of a true technician when you trust your furnace repair to a Furnace Guru. We're in Wisconsin, and let's face it, for more months than we all want its cold outside!

We understand how frustrating and sometimes scary it is to discover your forced air furnace or boiler is broken, leaking or just not heating right, which is why we deliver our furnace repair services the way we do.You can count on the experience of a Furnace Guru to accurately diagnose and make common furnace repairs on the first trip.
Choosing a replacement heating and air conditioning system can be a frustrating process. There are so many factors that play into your choice of equipment, as well as the company that will install it. Rest assured that when you choose Polar Express to install your new system, you are making a wise investment in your family's safety and comfort.
Whether it's putting a small hand sanitizer in your child's coat pocket or keeping anti-bacterial wipes at your desk at work, many of us do whatever we can to keep harmful germs at bay. But what about in your own home? Do you know what is circulating through air your ducts and, subsequently, into your lungs?
Reviews (10)
Kristin Staniak
Kristin Staniak
Dec 26, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
All of the employees at Austin Plumbing and Polar Express Heating and Air are professional, knowledgeable and I trust them with the care and maintenance of my home's most valuable systems! Todd kept me informed of what he was seeing and was very transparent about what needed to be done.
Services: HVAC repair, AC maintenance, HVAC maintenance
Bonnie Browne
Bonnie Browne
Dec 19, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very helpful and explained repair very clearly. Personable and knowledgeable.
Service: Heating maintenance
Kirk Moffatt
Kirk Moffatt
Nov 17, 2021
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Once again great experience Todd out today for furnace tune up and did outstanding Job Polar Express Does and very thorough job takes there time to explain everything to you Highly recommend them
Mary Waldera
Mary Waldera
Nov 16, 2021
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Troy was professional, friendly (and funny), and thorough. I highly recommend this company. He immediately diagnosed the problem and fixed it. Service with a smile!
Dwight Brady
Dwight Brady
Oct 04, 2021
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Dino's visit was to perform our yearly plumbing inspection. As a note, Polar Express Heating and Air is also Austin Plumbing. We've had Dino several times and he's always professional and explains things (service solutions, etc.) very clearly. His work is always done properly and he keeps us informed on the condition of our plumbing. We are working with Dino right now on replacing shower fixtures & internal parts in our Jack & Jill Baths upstairs. A few years ago, Austin replaced our Heating / Air Conditioner unit. Austin uses quality products and does good work.
Kevin Fiedler
Kevin Fiedler
Sep 01, 2021
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This company is absolutely amazing! We’ve had two or three significant issues with the home that we purchased which was built in 2004 and of course with the 15-year rule, stuff broke right after we purchased. Polar Express and their sister company have been absolutely amazing to work with!
Susan Koch
Susan Koch
Aug 19, 2021
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I have been very happy with Polar Express for years. Very easy to work with. Everyone is extremely polite, knowledgeable, and hard working.
Danielle & Samuel Rogers
Danielle & Samuel Rogers
Jul 22, 2021
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Todd was very professional and straightforward. He arrived on time and was thorough in his evaluation and maintenance of our current units. It turns out we have some significant problems with our furnace and AC that were missed during the home inspection, which he clearly pointed out and explained for us. Todd and Polar Express were able to provide us with a couple of quotes for new units at the same time the service appointment took place. My husband and I made a decision and the Polar Express team was able to get us scheduled for an install in less than a week so we can finish out the summer
Don Monteleone
Don Monteleone
Jul 15, 2021
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Mitch is very efficient, knows his stuff, trustworthy and very personable
Eric Huemmer
Eric Huemmer
Jun 26, 2021
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The team at polar express was all about customer service. From our initial call to our technician arriving and working on our AC, they provided clear communication. Michael (the tech) is passionate and knowledgeable, and answered all of my questions as a first-time homeowner and explained the issues and possible solutions.