Austen Plumbing Company is an Austin-based plumbing company that offers a wide range of all-inclusive plumbing services to homes and commercial customers in Travis and Bastrop Counties in Texas. With over eighteen years of industry experience, our plumbers in Austin, Texas are known for their friendly and professional approach to conducting routine plumbing services and installations as well as emergency repairs.
Our services are targeted to homeowners, property owners, and small business in and around Austin. We offer expert services including video inspections, leak detection, plumbing repairs and installation, and much more. Our service area includes Austin, Texas, Bastrop, Texas, and surrounding areas. To schedule repair or other plumbing services with our plumbers in Austin, Texas and Bastrop, contact us today!
Our services are targeted to homeowners, property owners, and small business in and around Austin. We offer expert services including video inspections, leak detection, plumbing repairs and installation, and much more. Our service area includes Austin, Texas, Bastrop, Texas, and surrounding areas. To schedule repair or other plumbing services with our plumbers in Austin, Texas and Bastrop, contact us today!
Services
Austen Plumbing Company strives to be an experienced and respected name in Austin, Texas, and Bastrop, Texas offering routine and emergency plumbing services to homes and offices across the central Texas area. Serving multiple cities in Bastrop County and Travis County, Austen Plumbing Company offers an extensive and comprehensive range of plumbing services for small businesses, homeowners, and other property owners in the area.
Plumbing problems can occur at any time of the day or night. Minor or major in nature, these issues can cause disruptions in your everyday life. When your plumbing system malfunctions or you experience leaking or burst pipes, the first thing that you should do is close the main water supply. Next, contact an expert plumber, like those at Austen Plumbing Company for emergency plumbing services.
Austen Plumbing Company offers professional and reliable plumbing services for homeowners and small businesses in and around Austin, TX, and Bastrop, TX. Our plumbing services include commercial and residential services such as repair, installation, inspections, emergency service, and scheduled maintenance checks.
Plumbing systems and components in your home can malfunction at the most inopportune times. For example, the mechanical parts of a plumbing fixture may break, or a clog may develop in the sanitary drainage system. Although minor in nature, these inconveniences are best remedied by a qualified plumbing repair specialist.
Water heaters are a modern convenience that many individuals tend to take for granted until a problem occurs. When your water heater leaks or stops producing hot water effectively, Austen Plumbing Company can help. We are leading plumbers based out of Austin, TX and Bastrop, TX. We serve customers throughout Bastrop and Travis Counties.
Reviews (13)
Katie B.
Feb 18, 2021
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We had a pipe bust yesterday during the crazy winter storm, and we called 5-6 plumbers to try to get on a repair list. We expected to have to wait several days with our water turned off. Austen called us back within an hour, asked for details and photos, then told us how to cap the pipe ourselves until he can come fix it!! He spent about 20 minutes on the phone with me, asking for nothing, and declined when I said we'd send money for the consult. We were able to cap the pipe with his instructions and turn our water back on within a few hours of the pipe busting. He's going to be our
Wayne Wallace
Jan 02, 2018
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Austen Plumbing came in to my work site (new construction) after the original plumber bailed on me. He assessed the situation and listened to what I wanted and was trying to do. He provided timely estimates for the work I wanted. He performed the work in the estimates as written and made suggestions for improvement when he saw a need for it. He accommodated all of my changes as they came about, again making suggestions for improvement. We are just about at the finish line for this project and his work site has been neat, and he has been professional and on time.
During this time I also had two
During this time I also had two
Egina Siddall
Nov 09, 2017
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Leisha Israel
Sep 30, 2016
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Last fall, Austen responded to an emergency call immediately so of course I used him again when I needed a good plumber. He even had to go to the store to get a small part I needed and came by over the weekend to install it for me. I would never have known the difference. That kind of work ethic means a lot and is much appreciated. Hire him.
Heather Stoehr
Jun 06, 2016
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This gentleman is what good, honest, friendly service is all about. I highly recommend Austen plumbing...even if you notice a leak at night. He showed up 20 minutes after I called him, we were able to exchange information via text photos and over the phone and he was able to take care of the problem without my having to be there. We took care of the billing by credit card over the phone and I have to say… this was quite a pleasant, painless experience! When you don't have water in your house and the last thing you want to do is wait for a couple of days until you are able to take off from work
Tyler C.
Mar 08, 2015
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Austen came out to our house for an estimate after being recommended by a family member. He was extremely nice and spent some time looking at our admittedly terrible old water heater setup that is going to take some additional time to bring up to code. He said he would get back to me with an estimate. That was over a month ago, and he has since ignored 6-7 emails (even ones with RESPONSE NEEDED included in the subject line) and multiple voicemails. I think he maybe realized it was going to be too much work and decided he didn't want to deal with us. I just wish he could have let us know he
Kim D.
Dec 09, 2014
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Came home after Thanksgiving to hear water running in my floor. I could not see water and called around and found Austen. He came out that day and put my mind at rest. He quickly assessed the situation and laid out a plan to discover where the leak was. He used electronic equipment to find the leak and quickly had my repair under way. I had nightmares of floors being destroyed and my house a wreck during Christmas and Austen was able to reroute the water line with very little damage to my home. He recognized my concern and communicated with me during the whole process. I can;t believe how he turned
Kathy Denison
Sep 23, 2014
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Vicki T.
Aug 06, 2014
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We received a water bill indicating we had used an additional 26,000 gallons of water in one month, which was our only clue that we had a massive water leak. I immediately called half a dozen plumbers and when I mentioned we had a slab, most of them either said I would need to call someone else or didn't call me back. Austen, however, answered my call and came the very same day. He was extremely professional and even though it took several days to isolate the leak, because of his diligence and fancy equipment, he did locate it. He then was able to find a work around (the leak was in the
Eva Long
May 19, 2014
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Adam M.
May 13, 2014
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Called on a Wednesday. The owner answered right away. Said he'd be out Friday to assess a possible leak in my slab. I felt reassured that I called the right guy. Especially since he was referred by a friend.
No show, no call on Friday. Would not answer my calls or return my messages all weekend or the following Monday. That was about a month ago. Still nothing.
It says a lot about a business owner that would treat a referred customer that way.
Of course I would never use this company at this point and I had the problem fixed by someone who actually showed up.
No show, no call on Friday. Would not answer my calls or return my messages all weekend or the following Monday. That was about a month ago. Still nothing.
It says a lot about a business owner that would treat a referred customer that way.
Of course I would never use this company at this point and I had the problem fixed by someone who actually showed up.
Nathan R.
Feb 04, 2014
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Austen answered his phone right away. Quoted price over phone for leak detection. He was at the job site on time persevered through the job to the bitter end in the cold. He fixed the leak, educated me around residential plumbing, and even followed up 2 days later when my tenant complained her toilet wasn't functioning.
Austen was professional during the entire time he was on site and afterwards. Austen texted photos throughout the day while he was at the job site and kept in close contact throughout the time he was at the job site.
Austen was professional during the entire time he was on site and afterwards. Austen texted photos throughout the day while he was at the job site and kept in close contact throughout the time he was at the job site.
Kenneth Mercier
May 19, 2013
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Excellent service! Since 2001 I am dealing with other plumbers but today I get the right one. These guys are honest, in time and I liked their friendly service. Their service finished with reasonable price and no extra charge offered. I am not worry now and will be never more hesitate, just go to them when need arise.
