Patio 1 Outdoor Furniture

We got a nice umbrella for our backyard, 5 months later and having it used only 3 times, the fabric is torn. We always keep the umbrella covered, and had been careful when using it. We reached out to customer service seeking for a replacement of the canopy. It turned out our warranty did not cover replacing what was obvious to be a problem with the fabric quality (damage is on the hem of the canopy). We are extremely disappointed, this was a costly umbrella and the poor customer service just makes us realize how not always the most expensive option comes with the best customer service. They did

Patio1 has a large amount of furniture in a showroom that is well organized and very clean. Kevin and Shari are very knowledgable about products and are eager to help customers. Would highly recommend Patio1 if you are searching for top notch quality outdoor furniture.

Really great showroom. Kevin helped me find exactly what I needed and helped me with my layout. Also cushion turn around time is only 2-3 weeks!!

Horrible, messy place. With dumb rules to visit. And furniture was overpriced.

Very clean store, and glad they are still enforcing masks and hand sanitization. Kevin was very friendly, helpful and thorough, he made great suggestions. Only place that still has inventory and will be able to get all the furniture before our function date. We will be coming back to add alot more.

Kevin earned every one of these five stars. My husband and I went to another store and decided we wanted to buy a cantilever umbrella. They didn't have the one we wanted in stock so today I had the pleasure of going to Patio 1. Kevin showed me the difference in features between all the cantilevers (and more!). After a bit of back and forth via text with my husband, we then explored 11' stand alone umbrellas.... to 6' stand alone... with different colored framing... different types of bases... after 2+ hours in the store, we had a lot to think about. During the time there, Kevin was very knowledgeable

I love this place! The furniture is sexy, well made & beautiful! I can't wait to go back & place my order. A bright spot during this dark COVID time. Great product, process & service.

Have made two substantial purchases over the past two years. BJ and his team are absolutely awesome! Extremely knowledgeable and helpful, without being pushy in any way whatsoever. They have always taken the time, with great PATIENCE, to educate my wife and I on what will hold up best in the Houston heat/humidity and what will be most pleasing to "the eye". They are like having my on personal "exterior designer". Highly recommend as I believe they are the ONLY place in town when it comes to outdoor furniture.

Half Star, not even a 1 star. As cited in most of the reviews customer service is a failure at this location. Communication skills in all levels of personnel need to be improved at this location. Enough said. Spend your money elsewhere.

Went here to get new outdoor bar stools. I was dressed almost in a suit and the sales people did not want to assist me in finding anything. They might have judged me when I walked in and since I did not drive an expensive car so did not want to assist me. I was told to just walk around to find what I wanted and I guess I was supposed to come back and tell them what I wanted, I did not get assistance in finding what I needed so I left. Brick and Mortar stores are trying to compete with online stores and the way I was treated here, I would purchase online yet I like to support local businesses

Best patio store we have ever been to, Kevin was amazing from beginning to the end. Amazing products and service. Excited to enjoy my backyard!!!

We initially left the store as the sales associate Pamela refused to sell us the furniture after she made an error in the sales price and pieces available. The sales price was correct, Pamela made multiple errors and was unable to perform simple math. Pamela was then out of nowhere extremely rude, unprofessional, disrespectful and ended up offending and upsetting my wife and kids with her extraordinary behavior. Not to be disheartened by this extremely unprofessional lady, my wife, kids and I returned and asked to work with another associate, Sarah and Jake were on hand and more than friendly,

Very nice showroom. Kevin helped us with space planning and made our decision making very easy. Very professional and thorough.

Beware! All nice when you purchase. We got a pretty significant amount of furniture. Two months later one of the outdoor benches had a huge water bubble and started peeling. We went to the store and they said we had to pay $35 for them to "find our receipt" since we didn't save it (who saves paper nowadays?). Horrible service when things go wrong. Bad quality furniture!

Excellent and knowledgeable service by Olga. Beautiful furniture. Would recommend Patio 1.

We've used Patio 1 for all of the furniture in our new covered backyard patio and also for custom cushions for our outdoor fire pit bench. We couldn't be more pleased with their products and their expert advice. We'll definitely use them for all future outdoor furniture needs.

I came to the store because I was looking to make my backyard hospitable. I was helped by someone named Kevin. He was very friendly and helpful. Very knowledgeable and a great consultant. I was extremely satisfied with his advice and now I can't hanging out in my backyard.

Tina was the best. What a helpful sales experience. We purchased and then got an additional discount. Wonderful!