We put in place BDR plans, Security, patching and monitoring (to name a few) to prevent a zero hour scenario all in the name of keeping you functional at all times. Priority response to issues is our number one secret sauce (not so secret anymore). The faster an issue is remediated the smaller the catastrophe is, preventing IT Wildfires from happening.
We monitor all of your laptops, desktops and servers not only daily, but by the second, catching problems before often times you know there was a problem and repairing them just as quickly. We know you don't engage a firm like Nerds in a Flash because you don't ever have tech needs, but because of the opposite.
We monitor all of your laptops, desktops and servers not only daily, but by the second, catching problems before often times you know there was a problem and repairing them just as quickly. We know you don't engage a firm like Nerds in a Flash because you don't ever have tech needs, but because of the opposite.
Services
Nerds In a Flash is a full-service Managed IT services company in Austin, Dallas, Fort Worth, DFW Metroplex, and San Antonio, Texas that also performs break-fix computer repairs. Our mission at Nerds In a Flash is to combine ever-evolving knowledge and innovation with heroic customer service and geniality to solve all our customers' IT needs.
Break-Fix is what you would select if you need a one time computer repair done. If you need project work done or your IT solutions needs go beyond the occasional repair, we offer professional managed services for businesses of all sizes, Professional Managed IT Support. We provide business IT services and business IT support both remotely and onsite.
Reviews (26)
Inspectre
Feb 02, 2022
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Carl H.
Jan 28, 2022
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Andrea F.
Jan 10, 2022
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Nerds in a Flash saved my day! My computer was acting up, and I rely on it for business. Nerds in a Flash arrived within two hours and had the computer up and running in another 30 minutes. I'm sorry I don't remember the name of the technician who came, because he was friendly, professional, knowledgeable, and very helpful. I would not hesitate to call them again, and recommend them to anyone who needs computer assistance.
Aaron Cupp
Dec 17, 2021
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Sam Sotelo
Nov 16, 2021
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The hard drive that was sold to me five months ago failed I have left multiple messages with James Allen and the owner of nerds in a flash to get a copy of the receipt for my hard drive to exercise my warranty, The only response I have received was from a rude receptionist who told me they do not honor warranties then hung up on me. Do not trust this company!! All I needed was my receipt for my hard drive warranty.
Michael Clarke
Oct 20, 2021
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Susan Barbour
Oct 03, 2021
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What a relief to have found Nerds In A Flash! Working from home, like most of you, has left me with multiple IT needs and no-one on site to help me fix them. Enter Nerds In A Flash, and most especially James, who arrived the very next day. He sorted everything out quickly and offered me great advice on how to maximize my wifi speeds. And now, weeks later, everything is still running smoothly. A great company. Highly recommend.
Reese Chamberlain
Sep 17, 2021
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Super quick response, was able to schedule an appointment for the next day. James came by and was great. Polite, professional, explained what he was doing and why. Thankfully the problem turned out to be user error (gotta push that RAM in until it clicks, y’all), but it was totally worth the price to get a second set of eyes and another brain on the problem. Hopefully I never need them, but if I do I know I’ll be confident in choosing Nerds in a Flash again!
Mike H.
Sep 07, 2021
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Nerds in a Flash rules! My company runs a large arts complex on the East side and we had networking issues pop up out of nowhere that we couldn't solve ourselves (and had the internet shut down for over 20 small businesses). Within a few hours of our call, we were back up and running. Great service, awesome to work with.
Txcat Mama
Aug 19, 2021
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James Sylvester
Jul 30, 2021
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Jay W.
Jul 19, 2021
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Carly G.
Jun 02, 2021
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Hunter Maloy
Jun 01, 2021
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We had just opened our new office and didn't have a clue how to set up a new computer and everything that goes along with it. I called Nerds in a Flash and they came out before the time I had been given and worked quickly and had everything set up in no time. James was the young man who came out and he was great, professional and had me up and running in no time. Saving me a lot of frustration and headaches. They will be our go to for IT support.
Steve G.
May 24, 2021
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Anxious about calling a computer service company out of the blue without having any personal knowledge or referral from someone that I trust. I was set at ease right away, James arrived within 45 minutes of my call and diagnose a bad hardware SD drive within minutes. System repaired and returned 2 days earlier than estimated and everything working perfectly!
I wont hesitate to use James and Nerds in a Flash again!
I wont hesitate to use James and Nerds in a Flash again!
Jan M.
Apr 26, 2021
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I had a great experience as my laptop literally crashed. Not knowing who to contact, I saw that you all had a 5 star rating, so I can certainly see why! James diagnosed the problem, and when he returned it, he spent quality time showing me what was done , along with additional helpful tips. Thank you and I will call again for any questions.
Tom R.
Apr 24, 2021
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My laptop stopped booting up and I needed help getting it back up and running. Same day evaluation at my home with James from Nerds in a Flash. Very competent and explained what he thought was going on and what repairs were needed. He took my laptop to complete the repairs and provided it back repaired and with all of my data.
I was very impressed with the timeliness of service both on initial assessment and actual repair / completion. Communication was excellent throughout.
Pricing was reasonable for the services provided, in my opinion.
I would definitely recommend them and would have no
I was very impressed with the timeliness of service both on initial assessment and actual repair / completion. Communication was excellent throughout.
Pricing was reasonable for the services provided, in my opinion.
I would definitely recommend them and would have no
Todd Y.
Apr 05, 2021
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Same day service - very important when your gear is down. The guy was professional and - very helpfully - explained everything going on so I understood what the problems were. He had to get pretty creative to determine what my network issue was, and I appreciate that he had a lot of knowledge/experience to draw on.
Robert G.
Mar 29, 2021
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A Life Saver- a demon got into my system and I couldn't find an exorcist but found Nerds in a Flash. Mr. James Allen is now my go to guy for any computer issues I may have. My backup went bad and lost a lot of data, and my computers functions were diminished. It turned out that my external drive was corrupted and was working havoc on the rest of my system. Mr. Allen had to take my computer with him and reworked the entire system and reloaded everything so that Now everything is automatic and I got a new external hard drive backup. I went for a week trying to get it fixed by myself, on calls
Ken H.
Mar 19, 2021
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Call and request James Allen. Super friendly. I don't know about everyone else, but my life is on this computer. The thought of losing it all sent me into panic. James knew what he was doing and that goes along way in the healing process, I can tell you. Quick, and professional. Call before you really mess things up like I did.
Becky C.
Mar 10, 2021
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Georgette O.
Mar 04, 2021
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Same day service, on time, wearing a mask and very responsible as far as maintaining social distance. Also very willing to go above and beyond... Didn't just fix the problem I called about but also delved more deeply into how I use the computer and whether some other simple changes might make my work more easy and efficient. He's been willing to explain other issues via text after the first appointment and I feel comfortable coming back to him with more questions. What a great service, a million times easier to deal with than GeekSquad!!
Glen M.
Dec 31, 2020
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Summary: they may or may not know their stuff, but be very careful as their corporate is extremely greedy. I like to support the local businesses whenever possible, since shutdown policies prop up big corporations, so I went with the nearby Nerds in A Flash. Thinking I could just drop my laptop off and see if it would be even worth trying to repair it, I was told over the phone they can only come to you and wouldn't answer anything until then, but the rather large housecall cost would be deducted from the repair.
Long story short, I was told within several minutes my laptop was not really
Long story short, I was told within several minutes my laptop was not really
Marcia L.
Nov 16, 2020
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Michael F.
Jul 07, 2020
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Charged me full price and killed my motherboard and failed to figure the problem. I was charge $125 for the diagnostic and they destroyed the mother board upon trying to reinstall windows according to the new technician i brought my pc to fix after this company failed. On top of the $125 the tech wanted to charge $250 to take the computer to diagnose and also another $125 to rush fix it which would be 4 to 5 business days. How rude was I to ask for my money back which they refunded $25 since the could not diagnose the problem but keep $100. Don't use this company as they well keep trying
Nancy P.
Jun 16, 2020
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My computer after I rebooted wouldn't come on and just ran an error message across the screen. I tried everything I could but I'm not techie. I used Yelp request a quote and three businesses responded. One only does Apple products, One was less expensive but I had to travel and drop off my box, and James from NIAF. I sent up an appointment the next day. James arrived on time and was masked ad kept his distance.
Turns out one of the cables for the video was disconnected in the back of the box. I was pissed at myself for not checking this rookie mistake.
James ran a check on my
Turns out one of the cables for the video was disconnected in the back of the box. I was pissed at myself for not checking this rookie mistake.
James ran a check on my
