Award-winning Ecommerce Solutions, Value-Added Freight Forwarding, Expedited Shipping and White Glove Services - enabling our clients' businesses to thrive, even in the most challenging of times. We specialize in transportation, logistics, air and ocean forwarding and warehousing, all supported by our in-house developed MySEKO technology.
As a customer-focused organization, we are 'fast on our feet' in delivering solutions that meet our clients' exact requirements - so get in touch to find out how SEKO can transform your business today. Our client centric approach is what really sets us apart. As far as our customers are concerned, we simply 'make it happen', we 'get the job done' and we 'make the impossible, possible'.
As a customer-focused organization, we are 'fast on our feet' in delivering solutions that meet our clients' exact requirements - so get in touch to find out how SEKO can transform your business today. Our client centric approach is what really sets us apart. As far as our customers are concerned, we simply 'make it happen', we 'get the job done' and we 'make the impossible, possible'.
Services
With over 120 offices in 40 countries worldwide, our unique shareholder management model enables you to benefit from Global implementation experience and expertise across all industry sectors, coupled with vital in-country knowledge and service at the local level. SEKO started out in business in 1976, operating out of a single Chicago office.
We are the trusted Global shipping partner for all of your international deliveries - a robust and reliable specialist, that makes sure your products are shipped quickly and cost effectively. Our business has been built to deliver a truly consistent Global ecommerce shipping solution, which provides access to the resources and expertise of a single worldwide logistics company - to expertly manage your international ecommerce operations.
SEKO is one of the world's fastest-growing providers of cross border ecommerce delivery and returns solutions, including essential Section 321 Type 86 clearance. Consumer demand for ecommerce continues to grow - and with this comes great responsibility for the logistics firm that you choose to manage your deliveries.
Offering a one-stop returns service with greater Global reach than any other logistics provider, we help retailers deliver and collect consumer products from anywhere in the world - ensuring the quick and easy return of unwanted goods.
Global commerce presents both challenges and opportunities for brand owners, e-tailers and retailers - but, when paired with the experience and expertise of SEKO Ecommerce, those roadblocks are removed to give you Global visibility.Our best-in-class logistics/carrier process, paired with our award-winning, in-house technology, is specifically designed to reduce cost, provide end-to-end shipment visibility and impeccable customer experience.
Global commerce presents both challenges and opportunities for brand owners, e-tailers and retailers - but, when paired with the experience and expertise of SEKO Ecommerce, those roadblocks are removed to give you Global visibility.Our best-in-class logistics/carrier process, paired with our award-winning, in-house technology, is specifically designed to reduce cost, provide end-to-end shipment visibility and impeccable customer experience.
The landscape of ecommerce is defined by Globalization. That's why our multi-channel fulfillment centers span the entire world, so we can open your sales strategy up to multiple new markets - and scale your business with a single integration. At SEKO, the most important thing we can fulfill is potential.
Reviews (14)
Noah Strausbaugh
Jan 22, 2022
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Like many others, I would not recommend you use SEKO if you have a choice. I ordered a TV from an online retailer on 11/22. It was to be shipped from Nashville TN to my home in the greater D.C. metro area. Approximately a 10 hour trip by road. After two weeks SEKO could not account for where the item was. I called and spoke to the Baltimore dock… staff after it was supposed to be at that facility and they could not confirm the location of the TV. I was also informed they did not do "local deliveries" and the TV (when found) would need to be transferred to a different delivery company for
Tarick Muhammad
Dec 08, 2021
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I literally ordered a couch from China and it got here before my tv from Tennessee. They lost my tv twice. Then they found it, the facility stated that I can pick it up. Seiki called me and said I can’t pick it up then emailed the company and told them not to release my tv to me. Now I have to wait another week for my tv even though it’s 30 min away from where I live. Mind you I ordered the tv on dec 20th smh.
Gemma Lees
Dec 07, 2021
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Absolutely terrible customer service, no response to emails or messages. Couple this with no active phone number. The fact that the customer service representative from First Global Logistics said your company is known for its poor customer service and delivery says something. I will be strongly recommending that the company I ordered from consider changing who they use to ship their goods!
Rose Ann Abraham
Sep 27, 2021
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Keith Stenerson
Sep 17, 2021
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Terrible service. Nothing but excuses and ineptitude from the staff. I called to find the status of my delivery and got the run around. I asked to speak with a manager and “they went home for the day” I am upset because they wasted my time and had me waiting for a delivery that never came. I was lied to and told that they knocked on my door and no… one was home. My doorbell camera determined that was a lie and also my wife was home all day. I am still waiting on my delivery. If you value your customers and their business then avoid using this company at all costs.
Pauline C.
Sep 02, 2021
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Terrible company!! My delivery was coming from the U.K. My online information showed that customs had cleared the items - it took about a week for them to pick up the items, then another week to start delivering to my area, then I get a notification that my items have been delivered and there was nothing at my door - guess what? they had delivered it to the WRONG address. A neighbor almost half a block from me, (whom I didn't know) was thoughtful and came to my door with my delivery - showing my correct address clearly on the packages! I called the offices to notify them and got kicked around
Ronald Jenkins
Aug 02, 2021
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Very slow delivery . My order has been sitting at your Houston dock since 23 23 July 2021. I can’t get your company to delivery my shipment and your customer service is absolutely no help . I would never recommend anyone use this company . Disabled Vet waiting on important rehab equipment and you’re refusing to deliver . If necessary I can have someone pick it up because it not being delivered !&
Chris Anderson
Jul 02, 2021
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Absolutely the worst customer service. I had a shipping sitting at there hub for two days with no phone call. I called and corrected the phone number and scheduled the appointment for today 12-4. I look online to confirm it out for delivery only to find that it’s still at the hub and not going to be delivered. No phone call at all! I Called scheduling out of Tampa and was point blank lied to! If the company your purchase from used Seko go somewhere else! Horrible Horrible company!
Alex Hawley
Jun 23, 2021
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This company has awful customer service and logistics….I am working to get a delivery and after weeks of me trying to get a hold of a human, they finally scheduled it. Now after taking the day off work, the delivery never arrived. The don’t answer their phones, they don’t return calls and they could care less about actually getting you your… product or how they inconvenience the customer. For being a logistics company, they stink.
Also, be prepared to wait on hold for at least 30 minutes, listen to their recorded message about how wonderful they are only to be disconnected
Also, be prepared to wait on hold for at least 30 minutes, listen to their recorded message about how wonderful they are only to be disconnected
Roslyn Igbani
May 24, 2021
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The US customer service office was very rude today. He told me he didn’t care about what I had to say and then hung up on me. I had to cancel my delivery because they have been too disorganized and it’s been three weeks so far since they haven’t delivered my item. Now I don’t trust that they will send the order back.
David Eric
May 10, 2021
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Terrible company that does delivery for Weber Grills. Ordered grill on 4/21/2021 still not delivered from Elgin Il,(510/2021) Apparently they will call you once, if you don't answer or hear message they sit on your package. Why do u=you need to call and set up delivery in this day and age. Fed ex and UPS do just fine!! Customer Service rep was rude… and arrogant and quite frankly should be fired. Weber Grills may be great but the delivery company they picked are atrocious and were not much help regarding this matter!!Will never order directly from them again!
Courtney L.
Dec 28, 2019
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Purchased a table on Cost Plus World Market and they were unprofessional and didn't honor 4 hour window they gave me.
They gave me a window of 1-5pm. They show up at 11:45am (I'm not home). Then come back and deliver the couch at 6:38pm, drop it off, quickly hand me my receipt, but don't have me sign any paperwork like most companies do to confirm receive of delivery and leave.
They gave me a window of 1-5pm. They show up at 11:45am (I'm not home). Then come back and deliver the couch at 6:38pm, drop it off, quickly hand me my receipt, but don't have me sign any paperwork like most companies do to confirm receive of delivery and leave.
Cindy S.
Dec 14, 2018
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I ordered a table from Bellacor and they told me SEKO would deliver and assemble and remove trash for a white glove delivery fee. I paid the fee for convenience. ISEKO was suppose to call an hour before coming but never did and I waited 3.5 hours. Then Seko dumped the pieces on my dining floor and said they do not assemble. They ran across my lawn to deliver and got mud on my carpet. I could have had it delivered for free and hired my own team. Bellacor will make it right but I will advise them to not use this service.
Robert T.
Sep 28, 2018
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Well I can see why this is the first review because this company is absolutely horrible they lie they don't show up when they're supposed to please never use them. I have never dealt with a more unprofessional company in my life they say they came to my house we have cameras everywhere nobody was at our front door knocking we tried to talk to a manager impossible. Cost plus world market is a great company but they have a horrible vendor in Sicko logistics beware if they're delivering something to your house and you take a day off of work and sit there all day they will say they were
