Dropoff
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Professional logistics for businesses that value reliability, timeliness, and high customer satisfaction. Bring us your complex and critical requirements and we'll customize a solution that will give you peace of mind and delight your customers. From our personalized logistics to our thoroughly vetted, professional and uniformed drivers, we built Dropoff to be an extension of your business.

Dropoff delivers your sensitive items with care, exactly when expected, and in total compliance of HIPAA guidelines. Gain total visibility with a digital chain of custody that lets you see every step from delivery request to dropoff. Dropoff is an extension of your brand, enabling you to provide premium customer service in multiple scenarios.
Services
Each industry we serve has unique requirements. That's why Dropoff offers custom logistics to fit the particular needs of your business, even as they evolve. We partner with you to tailor a flexible, scalable program based on our proprietary software platform and stay with you every step of the way with unmatched, personalized service.
Dropoff was founded in 2014 in Austin, Texas to fill a void in the same-day, local courier space. While there were many small courier companies in the area, none offered the level of technology, reliability or professionalism businesses needed to meet their customer expectations. With a mission to do more than deliver items but to help companies run their operations more smoothly with custom logistics, Dropoff is raising the bar.
Logistics doesn't have to be difficult. It just takes experience, attention to detail, and a commitment to service. Dropoff is ideal for businesses that value reliability, fast service, and responsive customer service. Our online portal is available from any device and our team is available over the phone, making it convenient to schedule and customize a pick-up from anywhere with accurate ETAs.
Once we have your company set up in our system, you're ready to start scheduling deliveries from our online portal, available from any device, or over the phone with a real, local Dropoff team member. The Dropoff portal is easy and convenient to use, making scheduling and tracking deliveries fast.
Whether you have an occasional delivery need or are dependent on logistics, Dropoff is here to help your day-to-day operations run more smoothly. We adapt to your unique requirements and scale to meet the demands of your evolving business. Our perspective is that we work for you. Tell us what you need and we'll bring the logistics experience, people, and fleet to get it done.
Reviews (10)
Jim Scott
Jim Scott
Oct 25, 2019
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As an end customer I have always had an exceptional quality of service experience. The drivers care about fulfillment and are friendly, professional and courteous
Julian Rodriguez
Julian Rodriguez
Jul 26, 2019
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Before Dropoff we delt with other courier services. It wasn't very pleasant. Dropoff has eased any stress we had. Communication and gps tracking is excellent and accurate. Thank you
Marissa Garza
Marissa Garza
Jun 05, 2019
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I have used Dropoff a few times and feel safe using their service, however, multiple times I've chosen the ASAP option (which costs more) and the driver is late. For example, today I placed an order to be delivered to the recipient by 10:20 AM, however my driver didn't even pick up the package until 10:30 (the website said he would pick it up at 9:50). Since the recipient is 20 minutes from my office, the package is now late. I recommend using their service if you're not on a time crunch as their scheduling is not accurate.
Jakki Jay
Jakki Jay
Nov 04, 2018
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Dropoff has failed more times than not. They are extremely unreliable and late. One time the restaurant told me the driver was late because he ordered his own food. Anytime their drivers are delayed they never call me and let me know, just in case I need to make other arrangements. I always need to stay on top of them. I will NEVER use them again. They just cause stress and inconvenience.
Jhonatan Aldama
Jhonatan Aldama
Oct 12, 2018
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They cancel your deliveries because they "can't fulfill", but tell you only 30 minutes before the delivery, even though it was scheduled days in advance. This has occurred multiple times.
Sadie Garza
Sadie Garza
Aug 24, 2018
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WEB ADDRESS IS WRONG and they have not left a forwarding address to redirect mail which may have you stuck out just like I was. Sent 5 death Certificates which have
Justin Markle
Justin Markle
Aug 06, 2018
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Have unfortunately been using drop off for my company’s deliveries. Terrible customer service and pricing. One time recently they arrived early to the destination and charged wait time per minute because they were early. Use Favor. Much better courier service
David Petty
David Petty
Dec 16, 2017
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We use Dropoff several times a week in our printing business. We have used several courier services over the years and Dropoff is by far the best and most professional. We have by using Dropoff since they started and it is great to see them expand across the nation.
Levi Nichols
Levi Nichols
Nov 09, 2017
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Friendly and timely service, best delivery experience I've ever had. I was able to track the package and contact the driver at the touch of a button.
Mike
Mike
Jun 25, 2017
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Had our first run completed today and it went perfectly. Great pricing and the ability to track the shipment until delivery is great. Looking forward to doing business again with you soon.