In the operation of a lending company, there are activities in which the final customer perceives value added and others that do not. In this competitive market, the lender should focus its efforts in the activities that add value and that have interaction with the customer, and where there is opportunity to know clients' needs, where the level of risk of a customer can be verified and where feedback of offered products and services can be obtained.In few words, where there is a personal contact with the customer.
Services
Our service starts after the approval of the loan by the lender; the loan is registered in our web platform and, from there, we generate daily interests, monthly payments, late fees, insurance and commissions; we generate statements on paper, via email or SMS; we send friendly payment reminders; we debit checking accounts or referenced payments received from banks or merchant affiliates, and we generate accounting entries for the entire operation.
Our loan processing services are based on 3 levels of delivery that the financial company will determine at the moment of contracting. It refers to provide the necessary services to perform the recurring calculations of a loan, to emit its statement, to apply its payments and to register its accounting.
Evaluation of the operating schedule: In this analysis, we review the schedule of operational events, the data entry, the calculations and processing, as well as the outputs and interfaces required in the loan management process. Here, the lender has the opportunity to determine the extent of our participation in the operation of its loans and to define its areas of concern and improvement.
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