La Grande Auto Repair

Had an engine misfire crop up on a long road trip, they got us in the shop first thing in the morning and got us back on the road in no time! They also were incredibly accommodating for our dog. All in all, they're incredibly customer service oriented for a very competitive price.

I had them fix an issue I had with my 20 year old car - a headlight/turn signal switch that was not working. Short version: all of their staff did a good job for a reasonable price. But, I want to specifically mention a few things. First, I tend to troubleshoot a bit myself. I discovered this issue when I got pulled over for no headlights on (near dawn) even though I had them turned on. I tried replacing fuses, didn't fix it. I brought it to them, and told them what I tried and what I observed (new fuses, taillights but no headlights, etc). They took the time to listen. As someone who troubleshoots

I've spent five years trying to get my car running and they managed to do it in 48 hours where nobody else could figure it out. Excellent fair pricing attention to what needs to be done with great customer service . This is worth a five-star rating.

Positive: Punctuality, Quality
These guys were so helpful and courteous in fixing my brakes! The brakes were very messed up and they fix the problem quickly. As a woman, it was a very inviting atmosphere with no dominant, condescending male interactions. Would recommend.
Service: Brakes

Even though they could not help us, They gave us 2 recommendations of where .

I was on a trip to La Grande to see family and needed help with my car. Joe emailed me back and forth to try to help me figure out the problem my car was having and then squeezed me in, even though he was too busy to look at my car and fixed my alternator belt; put new bolts in and got it all tightened up for me so I could make it back home to Montana on time. I definitely recommend these guys!!

Positive: Professionalism, Quality, Value
Very reliable service..fair cost for sevices preformed
Services: General repairs & maintenance, Air conditioning, Electrical

Husband said they bent over backwards to help him.....very pleased with them!!!

We had our truck repaired there in Sept 2020. Upon getting home we had additional issues. When we contacted LaGrande Auto Repair they agreed to pay part of the repair bill. Then NEVER did.
I did reply to your message that is in the attached photo and thanked you for your willingness to pay for part of the bill. You were to contact my mechanic who you had already spoke to and pay what you were willing. Yet you never did. I did email you a couple more times and never got a response either. Even still I have never gotten a response just your reply on this review. You have never contacted him and