Higbie Collision
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Higbie Collision
Are you in need of urgent dent removal or frame repair? Look no further than Higbie Collision Inc. We have been providing top-quality auto collision repairs in West Islip, NY for over 60 years. Get your vehicle painted back to its original color with the help of Higbie Collision's expert color matching service.

We use our highly trained technicians and only the highest-quality PPG paints to give you the paint job you deserve. Has your vehicle broken down unexpectedly? Don't worry! Call the towing experts at Higbie Collision and within minutes, our knowledgeable dispatchers will send a tow truck to your location.
Services
When you need quality auto body repairs, bring your vehicle into Higbie Collision. Our local, family owned and operated business has been providing quality auto body repairs and prompt towing services for over 60 years in Long Island. Your vehicle's safety is important to us, which is why we oversee all aspects of the auto body repair process from start to finish.
Don't worry if your vehicle breaks down in the middle of the road. At Higbie Collision, we provide 24-hour roadside services for stranded motorists. With over 60 years of experience, count on us to provide you with the best roadside help available. The last thing you want when you are stranded on the side of a road, trying to contact a tow truck, is to hear a robot speak to you.
Auto glass damage can be stressful. Your vehicle's windshield or windows can get chipped or cracked from falling objects and debris while you drive. Not only does it make your car look less attractive, it also turns it into a potential safety hazard. At Higbie Collision, we take pride in providing quality auto glass services to the communities of West Islip, NY.
Higbie Collision works with most insurance companies to adjust claims immediately. Get your paperwork taken care of and avoid unnecessary stress by trusting our experienced staff to handle your claim adjustment. In case you select our auto shop for repairs rather than what your insurance company recommends, the deductible may be waived depending on the cost of repairs.
The New York State Insurance Department licenses all insurance company personnel, including damage appraisers, supervisors, agents and brokers. After proper notification, your insurance company has six business days to inspect your car and enter negotiations. If additional damages are found, your insurance company has two business days to reinspect and renegotiate your claim.
Reviews (7)
Basil Lawson
Basil Lawson
Jun 03, 2021
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Car looks okay after the repairs but my radio had to be reprogrammed back at the dealership and my Oakley sunglasses are now missing. Find another place for a repair.
Ashley Saravia
Ashley Saravia
Apr 21, 2021
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My mother took in the car to get serviced here through the insurance . They did not do the job they were supposed to. They told us the parts where being replaced then they told us they just “fixed” the damages and did not replace the pieces. They told us one thing and then it was another. The quality of customer service is really disheartening because they do not take any actions for their wrong doings. They also tried charging for a key when they were not supposed to and did not charge us because we called the insurance. The cars paint job, bumper, wheels came out with more problems than it
Xavier Huson
Xavier Huson
Mar 16, 2021
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Brought my car in for minor bumper damage and a detailing, was told if it was brought in on Monday I wouldn’t lose it for the weekend. Rented a car and called on Friday and was told it would be ready on Saturday. Returned the rental on Friday and called at 2 on Saturday to find out that they left for the day and maybe it will be ready on Monday. Had no car for 3 days and lost work because of poor service and unprofessional customer service. This place is not what it used to be and you should stay clear of this place at all costs.
Soul Wattz
Soul Wattz
Feb 23, 2021
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Positive: Quality
Great overall job based on the cosmetic work that was completed. You're experience maybe different than our but I would recommend this shop. I was provided accurate information and the communication was good.
Richard Maunz
Richard Maunz
Jul 18, 2020
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Definitely go here for auto body work! My car was hit from behind last year and went to another shop. Well, they did the worst job I've ever seen. Horrible paint job, seams were off, left my car full of dust and even left tools in my car. I went here and Chuck the owner redid everything they screwed up. Car came back good as new and cleaned from to back inside and out. And 3 months later I was hit again in the back. Went back and Chuck took care of it again. Car looks like new the second time. If I ever need an auto body shop, I'll be back here again. Hopefully I won't but at least now I know where
Ras J.
Ras J.
Jun 19, 2019
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Excellent towing service. Jon the driver was awesome, he made my day alot better after i was involved in a automobile accident... he was very knowledgeable on the process an assured me the shop would handle everything from here on out. He even called rental car comp. to. Have them at shop for when we arrived..
Erin Mich-Gennari
Erin Mich-Gennari
May 21, 2019
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The only reason I'm giving Higbie Collision one star is because zero stars wasn't an option. I brought my car to them after an accident because they were recommended as part of the repair network for my insurance company. There was so little communication from them I often wondered if they even knew they had my car. Every time I called, I was given a different estimated date when my car would be ready... and every one of those dates was wrong. I was told several times that they'd call me and let me know "one way or the other" whether the car was going to be ready on a given day, and I never heard