The owners moved to Delaware in 2007 knowing an opportunity to get into the waste industry was inevitable. Both owners have over 15 years in the industry and have been involved in all aspects of the business. With this experience comes reliability that never changes. There is no local management or company directives that will change quarterly or annually.
We have one goal in mind and that is to be the best residential hauling company in Delaware. Evergreen Waste Service is a small local company based in Hockessin Delaware. We pride ourselves on putting customers first and doing our best each day. We know that without you as a customer we don't grow and your support is crucial to our success.
We have one goal in mind and that is to be the best residential hauling company in Delaware. Evergreen Waste Service is a small local company based in Hockessin Delaware. We pride ourselves on putting customers first and doing our best each day. We know that without you as a customer we don't grow and your support is crucial to our success.
Services
We provide weekly waste removal service of all your household trash on the designated day for your neighborhood. We will provide you with a 98 gallon wheeled container with an attached lid before your first pickup. The container will hold six to seven 40 gallon garbage bags and has a weight capacity of 280lbs.
As of 2014, we now offer commercial service. In January of this year recycling became mandatory for businesses. We offer weekly, bi monthly and monthly pick up for your business of both trash and recycle. You'll find we have a space friendly alternative to what you are doing now at a price you will find more pleasing.
Evergreen provides weekly collection of trash, recycle, yard Waste and bulk Items on the same day of the week. Participation is encouraged with our once a week recycling program. We do "single stream recycling" meaning everything goes into one container and is sorted out at the recycling facility. Yes, this really happens.
Evergreen Waste Services is always looking for ways to stay active and give back to the community. We believe in keeping business local by supporting our neighborhood businesses and keeping our neighbors employed while keeping tax dollars at home.
If your neighborhood has considered having one company provide service we would like to hear from you; Our pricing is based on the volume of homes; call today so we can provide you with the best services we have to offer.
If your neighborhood has considered having one company provide service we would like to hear from you; Our pricing is based on the volume of homes; call today so we can provide you with the best services we have to offer.
Our goal is to respond to your inquiry as quickly as possible. If you call during our business hours, you should be able to reach a real live person. If you don't, please leave a message and we will respond promptly. If you have not heard from us within two business hours, please don't hesitate to contact us again.
Reviews (20)
Neomi Haut
Jan 14, 2022
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This is a terrible company. We recently moved and are using this trash company because that's what the previous owners used. For the past two months, the trash service has been unable to completely empty our trash bin. They leave at least a bag if not more in the bin after emptying. We are a small household and have at the most 4 bags in there, so the fact that they cannot empty the bin is ridiculous. We have spoken to customer service multiple times, and each time they informed us they would speak with their drivers, and write a note in our file to make sure this doesn't happen again. When it
Nicole Nanney
Jan 08, 2022
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Super upset. New service. Contacted the company on the 30th. Thursday- the day they pick up. When I spoke with the customer service lady, she was nice. She explained that they would try to add me to get cans sooner, but worst case they would be delivered before the pick up the following week. Do you think my new trash cans were delivered? You would think that providing your new customers with cans would be important. No cans. I have called numerous times. Over 6x and the call gets a voicemail that no one is available. So new customer. No cans. Trash now for two weeks waiting to be picked up. Can’t
Lisa Steinberg
Dec 27, 2021
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We have had five waste companies since we moved to Delaware. First Allied Waste (purchased by Republic), then Waste Industries (purchased by GHL), now Evergreen. The reasons we switched were excessive price increases (on the order of 20% or more annual increase in service cost), lack of reliable pick-up, and charging extra for recycling (yes, this is illegal in Delaware, but the companies get around it by either charging you extra for the "bin rental" or only picking up every other week).
Evergreen is the only waste company we have had that regularly picks up everything, doesn't charge extra for
Evergreen is the only waste company we have had that regularly picks up everything, doesn't charge extra for
Kaila DiOrrio
Dec 22, 2021
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Evergreen waste is the best company we have ever used for trash removal! We forgot to put our cans down this past week following Christmas and our kind service team went out of their way to grab them from the top of our driveway and return them there! They are always timely and professional. Love this company and their wonderful employees ❤️
Alanna Krumins
Nov 24, 2021
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Reliable local trash company. Market competitive price(not promotional/no contract)with reasonable but infrequent rate increases. Low considering how much everything else has gone up in price recently. Free large item removed every week. Large sturdy carts. Same day pick up for both trash and recycle which makes things so much easier. Same guys week after week, year after year like clockwork, cans out night before everything gone in the morning. Real people answer the phones and they are always friendly. No complaints would definitely recommend. Love supporting a local community oriented business
Mary Poppins
Nov 22, 2021
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I used this company for 7 years. I paid them once a year in full. I recently moved & where I moved to.. Evergreen did NOT service my new address so I was forced to cancel. I asked if I would be refunded the money that was NOT USED since I paid for the year.. The lady said yes I would receive a check in the mail at my new address.. I moved in July.. it’s Nov.. no check. So I call.. I spoke with any other lady who should of never answered the phone considering she had NO people skills. She then rudely informed me that they don’t give refunds & it says that on my bill.. I informed the lady bc
Dan Browne
Nov 05, 2021
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Here it is another week(10/20/21) of what I can only assume is that I put more trash out, than the guys cared to pick up...and when I call and can finally get through, they lie and say that my trash (which I put out weds. afternoon for thurs morning pickup) wasn't down on the curb. Yet my neighbor (who rolled her's down this morning) was able to get her 1 bucket picked up.
April Williams
Oct 04, 2021
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I'm honestly shocked at a lot of the experiences people are writing about on here. I have had Evergreen for over 10 years and for the most part the service has been great. I have never had my trash left unless I forgot to pay or didn't put my trash out early enough. They come every week and take my trash and my recycling. They also take 1 bulk item for free and you can call and they will price another item for you. I like that I can pay my bill online. My price has gone up since the beginning, but it's not overwhelming. Others in my development use Evergreen so I think that helps keep costs down
Louis Dempsey
Sep 15, 2021
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I switched to Evergreen from one of the big conglomerate waste haulers after experiencing years of constant price increases, sloppy and unresponsive service. Evergreen had started servicing my neighbhood and I noticed the good work that was done. After looking into their fees and finding them half as much as I was paying the conglomerate company for sloppy service, I made the switch to Evergreen. I've been nothing less than highly pleased with Evergreen. They deliver professional, quality service and office support that you just don't receive from the huge national haulers.
Amanda R.
Sep 07, 2021
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Had Evergreen since 2014, everything was fine in the beginning. I recently moved & they don't provide pick up in the state I moved to. Well since my account was paid until the end of August I figured that they would reduce my payment & send me the difference. Nope. Unexpected things occurred between my moving and settlement date & I had bulk trash. They expected me to PAY for a Saturday service. Now that's not happening, use my credit & pick it up.
Between the moving in settlement date I had to stay somewhere else for a week in another neighborhood that they do pick up
Between the moving in settlement date I had to stay somewhere else for a week in another neighborhood that they do pick up
Chris Chraig
Aug 31, 2021
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I have been a customer for 10 years plus! It started with Covid Fee. I had no more trash than normal for one person. Didn't pay the fee. Kept charging more and more late fees. Th office staff is terrible. First said no credit until I closed account. fast forward three months, still have late fees and prices went up again. No notice on increase just on new bill. When I called questioning the bill, I find out I've been charged for yard waste removal from the start. I never had yard waste to give them. I was told bill will still be over $100 yet a family of three across the street pay $66. I'm charging
Gary E.
Aug 01, 2021
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Started out to be good, but it has went downhill ever since. I called to stop service and was told no refunds, fair enough. Keep picking up trash until the end of August, for which has been paid. I see other people say you have to pay for them to pick up the cans, wow, did not see a thing on the bill! If they want there cans, they can pick them up themselves. If I have to deliver them to Evergreen, I will charge a fee also!!! The bill that just came has a rate increase of $9.00. There was also a $6.00 charge for Covid! When you piss this many customers off, I would think Evergreen would
Dee H.
Jul 28, 2021
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I am so sick of EVERGREEN WASTE SERVICE! After about 15 years...They keep going up on cost but look for little reasons for not picking up your trash. First change the time they come out after years of coming after 6 they start coming before 6 and decide not to swing back and pick up your trash when you missed them by a minute! Now, new rules, no plastic in recycling...so we don't pick up your recycle can! Anything to NOT PICK UP YOUR TRASH, but we will certainly go up on your bill. I am looking to switch waste services! Bye bye Evergreen, enough is enough! I am from Newark Delaware .
John R.
Jul 20, 2021
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Tried to call to make a payment for the past 2 weeks and no one picked up or called back. Decided to drive over and make a payment in person. Door was locked and looked in the front door to see someone getting a massage. Maybe the should be working and answering phones then getting a massage in the front lobby area. Unacceptable services. Will be switching to a new company ASAP. Worst costumer service ever. They make sure to ask for tips on your trash cans every year.
Jeremey L.
Jul 16, 2021
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Bill G.
May 25, 2021
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Paid for lawn waste pick up and was told to put the grass clippings in a large plastic bags as their supplier doesn't make the trash cans any longer and they didn't have any. They came to pick up the lawn waste and leave the bags on the ground for me to clean up. I called and asked them to come back and get the bags as they were blowing around on my neighbors yards. I was told that they would send someone out to get them. I told evergreen I was going out of town. The next day my neighbor texted me and said him had to pick them up and throw them out. He was not too happy about that. Evergreen
Grace C.
Apr 30, 2021
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As of right now I can't even get them to pickup my trash,called on Monday 4/26 talked to Jessica about trash service price seemed good paid the 3 months service charged and was assured my trash would be picked up the next day(there regular day in my location)well of course that didn't happen,called on Wed the 4/28 talked again to Jessica,She apologized for the mix up and once again assured me they would pick up the trash on Thur 4/29 guess what that didn't happen,so called again on Fri 4/30 talked with a different person missed her name once again she apologized and told me she will
Murat T.
Sep 02, 2020
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I was using this company as most of my neighbors were with them. Definitely unprofessional service. They collect the trash. That's it! Do not request more. Any complaints comes with extra charge without any approve. I was never able to talk on the phone with this company. Only text with no answer most of the time. They never pick-up calls. But they pick the trash. Indeed it is 80%. Most of the time, they leave some.... I usually do not give up easily with any company or person but I am sick of dealing with this company, going to give-up.
Brianna L.
Apr 02, 2020
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All these people want to do is collect your money but not do their job! I have never dealt with such an unprofessional service in my entire life. Both of my trash cans (recycling & waste) we're maybe ONE FOOT away from the curb, and the people who collect the waste basket just decide they don't feel like doing their job and will just leave my trash there ! SEVERAL TIMES!!! Even though the recycling was taken.. which indicates to me that they only feel like doing their jobs when it suits them! Then to make matters worse DURING THE PANDEMIC they won't work with you to help with
Tom G.
Jan 04, 2020
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We were the first on our block to have Evergreen Waste Services pick up our trash. Today all but three use them. At the time they were 1/3 the cost of Waste Management and they were not able to pickup large items without a fuss. We just call Evergreen and they'll take a refrigerator, washing machine, anything big once a week.
I strongly recommend Evergreen Waste Services for anyone in the area!
I strongly recommend Evergreen Waste Services for anyone in the area!
