The following Repair Authorization must be included with any items sent to AccuLock, Inc. for repair. Repairs may be delayed if applicable paperwork is not received with materials. Repairs requiring Next Day Air return service must be sent to AccuLock, Inc. by UPS or FedEx with delivery guaranteed by 10:30am Eastern Time.
Any items received after the required time may be delayed one or more business days. Front desk equipment repairs (key encoders, portable programmers, etc.) may require a minimum turnaround of 24-48 hours. This is to ensure comprehensive diagnostics, testing, and repairs of material. Any material sent to AccuLock, Inc. must be packaged with appropriate packing material to ensure items are not damaged during shipping prior to delivery.
Any items received after the required time may be delayed one or more business days. Front desk equipment repairs (key encoders, portable programmers, etc.) may require a minimum turnaround of 24-48 hours. This is to ensure comprehensive diagnostics, testing, and repairs of material. Any material sent to AccuLock, Inc. must be packaged with appropriate packing material to ensure items are not damaged during shipping prior to delivery.
Services
To say "Thank you" for supporting us with your lock repair business, we wanted to give something back. We decided to put together this Customer Loyalty Program. Accu-Lock's Customer Loyalty Program is as simple as it sounds. While shopping at Accu-Lock's online store you will earn Reward Points for the money you spend.
If you are looking to purchase one or two spare lock sets or just the half of the lock with the electronic components in it, we have those available. We offer most major brands, and models, at competitive prices. Our facility offers repair services for almost every brand of Hotel lock. We provide repairs in our facility in Texas, as well as having road crews that can come to your location to do repairs on site.
AccuLock, Inc. began a search about 5 years ago to find a good quality RFID type lock that is cost effective as well as easy to install and maintain. The lock also has a software package that is easy to learn while fully functional with unlimited flexibility for the hotel owner. Finally, the keycards are reasonably priced.
We offer USED locks for hotels that need to purchase a couple of spare locks, and or adding a few rooms. We do NOT recommend that you use these locks in an entire hotel. You can purchase The NEW ALS1 Locking System that we sell, with an extended warranty for about the same money or even less than a used locking systems.
AccuLock, Inc. offers an ON-SITE SERVICE for your guest room or access control locks. We will send our team of highly trained service technicians to your location to repair whatever is ailing in your locking system. We require payment at time of the service, and in many cases, will require that the travel fees be paid in advance of our arrival.
